Customer Care Specialist Healthcare Job at Randstad (Zaventem)

Patient Care Specialist - Caseworker

We are recruiting Patient Support Specialists or Caseworkers (temporary opportun...

Location

Canada , Oakville

Salary:

23.00 - 25.50 CAD / Hour

Randstad

Expiration Date

July 26, 2026

Requirements

1-3 years of experience in administration and customer service, preferably in a healthcare setting
Top-notch organization and prioritization skills
Tech-savvy, able to learn new software quickly
Proactive, takes initiative to help others
Able to work in a fast-paced, changing environment with conflicting priorities
Attention to detail and outstanding communication skills
Friendly, adaptable and committed to patient care
As this role is 100% remote, the successful candidate should have a reliable internet connection and a space to work at home

Job Responsibility

Engage patients by phone
Use empathy to speak with patients and caregivers to support them with the completion of paperwork that will ensure they get the medication they require
Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate
Explain prescription coverage to patients and answer questions (templates Q&A provided as well as thorough training)
Act as an important point of contact and liaison between patients and internal/external stakeholders and a representative of this world-class organization

What we offer

Work-from-home opportunity
6-10 weeks estimated temporary contract opportunity with potential for extension to up to 16 weeks + considerable opportunity for permanent hire within the term of the temporary contract
Competitive hourly rate of approximately $23-25.50/hr
Great work-life balance: Monday-Friday, shifts between 8 am-8 pm EST with the opportunity to work 9 am - 5 pm EST or an 8-hour shift ending at 8 pm EST for those seeking a later shift
Learning-oriented company: thorough training and onboarding program provided for remote employees
Gain experience with a leader in the pharmacy sector
Home office equipment provided as per company policy

Fulltime

Patient Care Specialist - Caseworker

We are recruiting Patient Support Specialists or Caseworkers (temporary opportun...

Location

Canada , Oakville

Salary:

23.00 - 25.50 CAD / Hour

Randstad

Expiration Date

July 24, 2026

Requirements

1-3 years of experience in administration and customer service, preferably in a healthcare setting
Top-notch organization and prioritization skills
Tech-savvy, able to learn new software quickly
Proactive, takes initiative to help others
Able to work in a fast-paced, changing environment with conflicting priorities
Attention to detail and outstanding communication skills
Friendly, adaptable and committed to patient care
Should have a reliable internet connection and a space to work at home

Job Responsibility

Engage patients by phone
Use empathy to speak with patients and caregivers to support them with the completion of paperwork that will ensure they get the medication they require
Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate
Explain prescription coverage to patients and answer questions (templates Q&A provided as well as thorough training)
Act as an important point of contact and liaison between patients and internal/external stakeholders and a representative of this world-class organization

What we offer

Work-from-home opportunity
6-10 weeks estimated temporary contract opportunity with potential for extension to up to 16 weeks + considerable opportunity for permanent hire within the term of the temporary contract
Competitive hourly rate of approximately $23-25.50/hr
Great work-life balance: Monday-Friday, shifts between 8 am-8 pm EST with the opportunity to work 9 am - 5 pm EST or an 8-hour shift ending at 8 pm EST for those seeking a later shift
Learning-oriented company: thorough training and onboarding program provided for remote employees
Gain experience with a leader in the pharmacy sector
Home office equipment provided as per company policy

Fulltime

Data Entry Specialist - Healthcare

Responsible for identifying and manually extracting data that cannot be extracte...

Location

United States , Brooklyn

Salary:

22.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Medical/Healthcare experience is necessary
Health Care Billing/Explanation of Benefits knowledge
Self-Motivated
Great Attention to Detail
Verbal Communication Skills
Ability to perform repetitive tasks with high degree of accuracy and speed
Ability to work in a fast-paced, deadline-oriented team environment
Display willingness and ability to learn
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrate accuracy and thoroughness, look for ways to improve and promote quality. Apply feedback to performance and monitor own work to ensure quality

Job Responsibility

Maintain data entry requirements by following program protocol
Audit customer data for accuracy and make necessary adjustments where needed
Contribute to production team's effort to accomplish daily goal and fulfill workloads
Identify and notify management of any program issues
Resolved discrepancies in information and obtaining further information for incomplete documents
Contributes to morale and teamwork of the staff and facility
displays a positive attitude and patient-minded vision with customer/client satisfaction as the goal
Comply with HIPAA guidelines as outlined in the RMS HIPAA Security and Compliance Policy
Compares data entered with source documents, or reenters data in verification format on screen to detect errors
Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen and enters necessary codes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Care Associate

The Customer Care Associate role at NTT DATA involves analyzing and processing t...

Location

Philippines , Quezon City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

2-5 years of experience
Strong knowledge in healthcare and insurance domains
Ability to analyze and process transactions based on rules
Able to integrate knowledge as a skilled specialist

Job Responsibility

Checks for completeness and appropriateness of source data
Involved in fact finding, information search and data gathering
Verifies and compiles data
Identifies and resolves routine and recurring problems

Customer Care Associate

The Customer Care Associate role involves ensuring data accuracy and providing e...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to analyze and process transactions based on rules
Able to integrate knowledge as a skilled specialist
Possess strong domain knowledge in Healthcare and Insurance domain
Minimum of 2 years of experience
Focus on data management and customer service

Job Responsibility

Checks for completeness and appropriateness of source data
Involved in fact finding, information search and data gathering
Verifies and compiles data
Identifies and resolves routine and recurring problems

Customer Care Associate

The Customer Care Associate role involves analyzing and processing transactions,...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to analyze and process transactions based on rules
Able to integrate knowledge as a skilled specialist
Possess strong domain knowledge in Healthcare and Insurance domain
Minimum of 2 years of experience

Job Responsibility

Checks for completeness and appropriateness of source data
Involved in fact finding, information search and data gathering
Verifies and compiles data
Identifies and resolves routine and recurring problems
Enhance customer service quality and ensure data accuracy

Customer Care Associate

The Customer Care Associate role involves analyzing transactions, verifying data...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to analyze and process transactions based on rules
Able to integrate knowledge as a skilled specialist
Possess strong domain knowledge in Healthcare and Insurance domain

Job Responsibility

Checks for completeness and appropriateness of source data
Involved in fact finding, information search and data gathering
Verifies and compiles data
Identifies and resolves routine and recurring problems

Customer Care Associate

The Customer Care Associate role involves analyzing transactions, verifying data...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to analyze and process transactions based on rules
Able to integrate knowledge as a skilled specialist
Possess strong domain knowledge in Healthcare and Insurance domain

Job Responsibility

Checks for completeness and appropriateness of source data
Involved in fact finding, information search and data gathering
Verifies and compiles data
Identifies and resolves routine and recurring problems

Select Country

Customer Care Specialist Healthcare

Job Description

Job Responsibility

Requirements

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