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Customer Care Representative

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Beazer Homes

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Location:
United States , Farmers Branch

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship. Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.

Job Responsibility:

  • Meet with homeowners to determine areas of concern and coordinate repair schedules
  • Verify accuracy of subcontractor workmanship
  • Receive calls and review correspondence from homeowners
  • Schedule appointments with homeowners
  • Conduct repair inspections with homeowners
  • Determine repairs to be made and create work order schedules
  • Communicate repairs needed to field and office staff
  • Communicate and coordinate with subcontractors
  • Authorize billing requests after reviewing submitted charges
  • Perform other duties as assigned by Customer Care Executive

Requirements:

  • High school graduate or equivalent
  • Three years customer service with three to five years construction experience

Additional Information:

Job Posted:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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