Customer Care Representative Job at Beazer Homes (Farmers Branch)

Customer Care Representative

This position is primarily responsible for meeting with homeowners to determine ...

Location

United States , San Antonio

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Three years customer service with three to five years construction experience
Detail oriented, with organization, management, follow-up skills
Excellent customer service skills
Excellent written communication and negotiating skills
Computer proficiency
Thorough knowledge of construction methods and Company and government standards

Job Responsibility

Meeting with homeowners to determine areas of concern and coordinate repair schedules
Verify accuracy of subcontractor workmanship
Receives calls and review correspondence from homeowners
Schedules appointments with homeowners
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules
Communicates repairs needed to field and office staff
refers repair requests for unwarranted items to management
Communicates and coordinates with subcontractors regarding work orders and schedules
uses diplomacy in dealing with subcontractors

What we offer

development opportunities
flexible time-off program
industry leading parental leave policy

Fulltime

Customer Care Representative

This position is primarily responsible for meeting with homeowners to determine ...

Location

United States , Myrtle Beach

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Three years customer service with three to five years construction experience
Detail oriented, with organization, management, follow-up skills
Excellent customer service skills
Excellent written communication and negotiating skills
Computer proficiency
Thorough knowledge of construction methods and Company and government standards

Job Responsibility

Receives calls and review correspondence from homeowners
Schedules appointments with homeowners
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules
Communicates repairs needed to field and office staff
refers repair requests for unwarranted items to management
Communicates and coordinates with subcontractors regarding work orders and schedules
uses diplomacy in dealing with subcontractors
Verifies completion of subcontractor workmanship and communications completion to office staff
Authorizes billing requests after reviewing submitted charges for accuracy

Customer Care Representative

This is a pilot project being launched for the first time in Moldova. It will op...

Location

Moldova , Chișinău

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

You have strong English language skills at C1 level (advanced)
You are empathetic, helpful, and solution-oriented
You’re a great communicator with strong listening skills and a calm, patient approach
You enjoy solving problems and are quick to understand and resolve customer needs
You’re self-motivated and capable of managing your time effectively, even under pressure
You’re a team player — collaborative, respectful, and supportive of your colleagues
You embrace feedback, learning, and change with an open mind
You see challenges as opportunities to grow, and you’re excited by the chance to make a difference in the daily lives of our users

Job Responsibility

Execute the Customer Care strategies set by the Customer Care Management team
Build and maintain strong, supportive relationships with Arrive customers, primarily in the B2C segment, and occasionally with B2B customers
Handle incoming contacts via phone, email, social media, and any other channels in use — always leaving the customer with a positive and professional impression
Log interactions and collect relevant customer insights, following current internal guidelines
Continuously monitor your own performance against KPIs, and contribute toward meeting or exceeding team goals
Proactively suggest improvements to customer care processes and escalate insights to team managers or process drivers

Fulltime

Customer Care Representative

This position is primarily responsible for meeting with homeowners to determine ...

Location

United States , Farmers Branch

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Three years customer service with three to five years construction experience
Detail oriented, with organization, management, follow-up skills
Excellent customer service skills
Excellent written communication and negotiating skills
Computer proficiency
Thorough knowledge of construction methods and Company and government standards

Job Responsibility

Receives calls and review correspondence from homeowners
Schedules appointments with homeowners
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules
Communicates repairs needed to field and office staff
refers repair requests for unwarranted items to management
Communicates and coordinates with subcontractors regarding work orders and schedules
uses diplomacy in dealing with subcontractors
Verifies completion of subcontractor workmanship and communications completion to office staff
Authorizes billing requests after reviewing submitted charges for accuracy

What we offer

development opportunities
flexible time-off program
industry leading parental leave policy

Fulltime

Customer Care Representative

Become the Bilingual Customer Care Representative we're looking for in Montreal ...

Location

Canada , Montréal

Salary:

21.00 - 22.00 USD / Hour

Randstad

Expiration Date

August 02, 2026

Requirements

Bilingualism (French/English) is essential for daily communication with English-speaking clients based outside of Quebec
Experience in phone-based customer service
Ability to work under pressure
Patience and resilience
Employment is conditional upon a criminal background check

Job Responsibility

Manage incoming calls and emails
Handle file opening and follow-ups
Maintain client relations, demonstrating the necessary patience and resilience
Detail-oriented and rigorous: Manage multiple data sets simultaneously, input information into the Maya software, and perform necessary updates to files

What we offer

Competitive Compensation: Your base salary is $23/hour
Permanent Employment: A stable, full-time position (35 hours/week)
Flexibility (Partial): You benefit from a flexible schedule where you choose your arrival time between 8 a.m. and 9 a.m. (the chosen time then becomes fixed)
Human Environment: You join a "good-natured" team with great cohesion

Fulltime

Customer Care Representative

As a Customer Care Representative, you will be part of a team of friendly collea...

Location

Czech Republic , Prague

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Have previous work experience in Customer Care or Sales
Feel motivated by working with others towards common goals
Written and oral fluency in Czech and English
Be available to work full-time from Mon - Fri, 8:30 AM to 5:30 PM (tdb)

Job Responsibility

Executing the Customer Care strategies decided by the Customer Care Management team
Building and maintaining relations with EasyPark customers, primarily on the B2C segment, but also to the B2B segment in cases where B2B customers are contacting us
Going the extra mile of leaving our customers with a positive feeling when they have been in contact with us on the phone, through email, through social media channels, or any other channel used by the company at any given time
Supporting the collection of information about what customers are contacting us about by logging contacts according to the company policy at any given time
Continuously monitor own performance to ensure that everything that can be done is done to achieve the objectives that we have within Customer Care

Fulltime

Customer Care Representative

As a Customer Care Representative, you will be part of a team of friendly collea...

Location

Spain , Barcelona

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Previous work experience in Customer Care or Sales
Motivated by working with others towards common goals
Written and oral fluency in Spanish, Catalan, and English
Any other language is a plus
Available to work full-time from Mon - Fri, 9:00 AM to 6:00 PM
This role is based in Barcelona

Job Responsibility

Executing the Customer Care strategies decided by the Customer Care Management team
Building and maintaining relations with EasyPark customers, primarily on the B2C segment, but also to the B2B segment in cases where B2B customers are contacting us
Going the extra mile of leaving our customers with a positive feeling when they have been in contact with us on the phone, through email, through social media channels, or any other channel used by the company at any given time
Supporting the collection of information about what customers are contacting us about by logging contacts according to the company policy at any given time
Continuously monitor own performance to ensure that everything that can be done is done to achieve the objectives that we have within Customer Care

Fulltime

Customer Care Representative

We’re seeking a customer-focused Customer Care Representative to join a fast-pac...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of recent experience in an inbound call center environment
Minimum of 2 years of customer service experience in a fast-paced setting
Strong verbal and written communication skills with a professional and approachable style
Proven ability to multitask across multiple systems while engaging with customers
Strong organizational skills and attention to detail in a high-volume environment
Typing speed of 35+ words per minute
Flexibility to work evenings, weekends, and overtime as needed

Job Responsibility

Manage a high volume of inbound customer calls with patience, professionalism, and a care-first mindset
Respond to inquiries by clearly explaining services, resolving concerns, and guiding customers toward effective solutions
Navigate multiple systems simultaneously to access account details and provide accurate, real-time support
Accurately document customer interactions and maintain up-to-date records in internal systems
Handle concerns with empathy and sound judgment to create a positive customer experience
Collaborate with internal teams to escalate and resolve more complex issues
Consistently meet or exceed performance metrics related to quality, productivity, and customer satisfaction
Stay current on company services, procedures, and relevant updates

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Select Country

Customer Care Representative

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Customer Care Representative

Our AI answers in your language