Customer Care Representative

• Provide exceptional customer service via phone, email, and other communication channels
• Process and manage orders accurately and efficiently
• Handle customer inquiries, complaints, and requests with professionalism and care
• Collaborate with internal teams to ensure timely order fulfillment and issue resolution
• Maintain accurate records of customer interactions and transactions
• Support the continuous improvement of processes to enhance customer satisfaction

• 1–3 years of customer service or order entry experience, preferably in retail, distribution, or related industries
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize, and work in a fast-paced environment
• Positive attitude, professional demeanor, and team player mentality

Familiarity with order management systems or CRM tools

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan