Customer Care Officer Job at Abri (Eastleigh)

Customer Care Officer

We're delighted to be recruiting for a new Development Customer Care Officer to ...

Location

United Kingdom , Eastleigh

Salary:

28000.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

You will need a driving licence and access to your own vehicle
passionate about customer service and property

Job Responsibility

Keep our customers informed on any outstanding works happening within their home
ensure customers receive a consistent, efficient, personal service
ensure any complaints are dealt with promptly and any property defects are allocated to the right developer to action
build on your working relationships and stakeholder management
troubleshoot problems and drive solutions

What we offer

Competitive salaries
comprehensive benefits
excellent working environment

Fulltime

Customer Care Officer

We're delighted to be recruiting for a new Development Customer Care Officer to ...

Location

United Kingdom , Eastleigh

Salary:

28000.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Driving licence and access to your own vehicle
Full training provided
Passion for customer service and property

Job Responsibility

Keep customers informed on outstanding works within their home
Ensure customers receive consistent, efficient, personal service
Ensure complaints are dealt with promptly
Allocate property defects to the right developer to action

What we offer

Competitive salaries
Comprehensive benefits
Excellent working environment

Fulltime

Customer Care Officer

As the first line of contact for our Nordic customers, you’ll be the voice, the ...

Location

Denmark; Sweden , Copenhagen; Malmö

Salary:

Not provided

efficy

Expiration Date

Until further notice

Requirements

Fluent in Danish and English
Customer-centric with strong communication and problem-solving skills
Experienced in customer-facing interactions
Organised, proactive, and curious to learn
Comfortable using CRM tools and/or marketing technology (a plus)
Technically savvy
experience in the software industry is a bonus
Skilled with Microsoft Office
Able to perform under time pressure when needed
A collaborative, articulate team player

Job Responsibility

Act as the first point of contact for customers via phone and message channels
Process incoming requests, questions, and issues with accuracy and empathy
Identify, triage, and route tickets to the right teams, ensuring proper follow‑up and closure
Analyze and resolve functional issues in our products
Gather customer feedback and escalate suggestions to relevant teams
Maintain up‑to‑date knowledge of efficy products and new functionalities
Draft standard texts, instructions, and documentation to improve support efficiency
Update customer records with clear, concise notes after each interaction
Contribute to internal projects, knowledge base improvements, and troubleshooting guides
Write and share articles on common issues for internal communication channels

What we offer

Competitive salary with bonus system
Hybrid working policy
Career growth opportunities and internal mobility
Modern offices in 11 European locations
Fun team events & continuous learning

Customer Care Officer

Join a Global Market Leader with a purpose. We are looking for a compassionate a...

Location

Australia , Mulgrave

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

Ability to build relationships and trust with consumers
Empathetic listener who can assess and interpret customer needs
Excellent communication skills, both verbal and written
Ability to understand and explain complex information
Intermediate IT competencies in managing multiple systems

Job Responsibility

Provide support to new and existing patients via phone
Conduct outbound follow-up calls as part of the Coloplast Care Program
Feedback to referring healthcare professionals
Assist with product sample requests
Offer Peristeen support to consumers as part of the PSP program
Provide funding support, particularly for continence consumers

What we offer

bonus
birthday leave
annual salary review
hybrid flexible working on offer – work from home 2 days a week
onsite parking

Fulltime

Customer Care - Identity Management Officer

Customer Care - Identity Management Officer at Heathrow Airport. Job involves an...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience working in a customer service environment essential. Must demonstrate a proactive approach to customer service always
Knowledge of DfT and Heathrow Security Standards desirable. Full training will be given
Must be able to work under pressure within a fast-paced environment whilst delivering excellence in service to customers and staff

Job Responsibility

Answering stakeholder queries received by Phone/Email/CRM software in reference to all matters relating to the ID Pass scheme membership at Heathrow
Liaising with stakeholders in reference to queries around ID Pass scheme Onboarding/ Access control/ Contract validation and extensions includes verifying the eligibility of corporate entities to join the ID Pass scheme
To provide excellent customer service to all customers and stakeholders- Primarily over the phone and CRM software however some face to face interaction is necessary where required
Maintaining exceptional professional standards always in all the communication they carry out- this includes phone conversations
To support our authorised signatories and Nominated officers in their journey navigating the ID Pass scheme at LHR
Ensuring compliance checks are conducted and passes are issued including elements of assurance checks on the activity which need to be reported to a relevant manager
Attention to detail to ensure that data is checked and inputted accurately in to the Heathrow IT required standard

Fulltime

New

Bpo Customer Care Associate

Embrace the role of a Customer Care Associate and play a vital role in supportin...

Location

Philippines , Quezon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft office programs and general computer operations
Ability to learn and follow basic direction on process
Must have mastery of the English language, both oral and written
Must be detail-oriented and organized to maintain accurate records
Must have the ability to focus and work quickly
Able to work independently
Sense of urgency in reporting any concerns to immediate supervisor
High School diploma or equivalent required
1-2 years' experience working in the medical field preferred

Job Responsibility

Performs timely and accurate review of electronic records/documentation scanning for completeness of submissions in accordance with established policies
Identifies opportunities and reports on inaccuracies that may be present in reviewed documents
Learns CRM system and is able to access different internal online resources to obtain required information in a timely manner
Performing inbound and outbound calls to insurance companies, medical facilities and customers in the US
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

Customer Care Representative

This position is primarily responsible for meeting with homeowners to determine ...

Location

United States , San Antonio

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Three years customer service with three to five years construction experience
Detail oriented, with organization, management, follow-up skills
Excellent customer service skills
Excellent written communication and negotiating skills
Computer proficiency
Thorough knowledge of construction methods and Company and government standards

Job Responsibility

Meeting with homeowners to determine areas of concern and coordinate repair schedules
Verify accuracy of subcontractor workmanship
Receives calls and review correspondence from homeowners
Schedules appointments with homeowners
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules
Communicates repairs needed to field and office staff
refers repair requests for unwarranted items to management
Communicates and coordinates with subcontractors regarding work orders and schedules
uses diplomacy in dealing with subcontractors

What we offer

development opportunities
flexible time-off program
industry leading parental leave policy

Fulltime

New

Customer Care Representative

This position is primarily responsible for meeting with homeowners to determine ...

Location

United States , Myrtle Beach

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Three years customer service with three to five years construction experience
Detail oriented, with organization, management, follow-up skills
Excellent customer service skills
Excellent written communication and negotiating skills
Computer proficiency
Thorough knowledge of construction methods and Company and government standards

Job Responsibility

Receives calls and review correspondence from homeowners
Schedules appointments with homeowners
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules
Communicates repairs needed to field and office staff
refers repair requests for unwarranted items to management
Communicates and coordinates with subcontractors regarding work orders and schedules
uses diplomacy in dealing with subcontractors
Verifies completion of subcontractor workmanship and communications completion to office staff
Authorizes billing requests after reviewing submitted charges for accuracy

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Customer Care Officer

Job Description

Job Responsibility

Requirements

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