Customer Care Executive Job at C&M Travel Recruitment (Stockport)

Aesthetic Academy & Customer Care Executive

The Education and Customer Care Executive is responsible for facilitating our ev...

Location

Ireland , Dublin

Salary:

Not provided

Healthxchange

Expiration Date

Until further notice

Requirements

Self-motivated, with a positive can-do attitude
Strong initiative and problem-solving skills
Excellent interpersonal skills with a proven ability to influence internal and external parties
Previous experience in Aesthetics
Proven communication skills and confident telephone manner
Previous experience in supporting events
Excellent understanding of what a great customer experience is
Strong organisational skills
Excellent email writing skills
Ability to work under pressure in a fast-paced environment

Job Responsibility

Act as a location lead in Ireland for Academy events, providing co-ordination of resources, supporting with delegate arrivals and throughout the event to ensure a smooth customer experience
Respond to customer enquiries (phone and email) regarding training bookings or events
Liaise with Academy team, Clinical team, Education team and relevant sales teams to ensure an excellent delegate training experience in academy
Support Academy operations to facilitate events such as catering, product ordering, event set up etc
Support Academy Manager in maintaining control of budgetary allocations for Ireland
Support our sales team with orders, prospects, onboarding of clients and existing client queries
Offer optimal customer service and support to any models attending on relevant training sessions
Provide back up support for customer inboxes across our different brands and customer communication methods
Ensure a smooth facility hire process is supported by acting as the Key in house support, as with any internal Academy event
Act as a brand ambassador when interacting with clients, consistently demonstrating high levels of integrity, diligence, and professionalism

What we offer

Company pension
annual performance bonus
23 days holiday plus bank holidays (and increasing with service)
staff discount
staff social events

Fulltime

Temporary Customer Care Executive

Temporary Customer Service Executive role for a premium pet food brand, joining ...

Location

United Kingdom , London

Salary:

13.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills, both written and verbal
Strong problem-solving abilities and a customer-first attitude
Experience in customer service or a similar role is a plus
A tech-savvy mindset, comfortable navigating social media and email platforms

Job Responsibility

Responding promptly to emails, ensuring all customer inquiries are addressed efficiently
Answering calls with a friendly demeanour, providing information and resolving issues over the phone
Engaging with customers on social media platforms, addressing questions and comments in a timely manner

What we offer

Flexible Hours
Supportive Team
Valuable Experience

Fulltime

Sales & Customer Care Executive

Temporary Sales & Customer Care Executive role for pet lovers, delivering outsta...

Location

United Kingdom , London

Salary:

13.85 - 14.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Genuine passion for pets (experience with pets is a plus!)
Proven customer service experience
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Familiarity with Zendesk or Commerce Cloud (ideal but not essential)
Strong communication and relationship-building skills
Proactive, adaptable mindset in a fast-paced environment

Job Responsibility

Process live orders and track deliveries
Offer advice on products and handle customer queries with professionalism
Build strong relationships with independent stockists
Support the Sales team by sharing feedback and insights
Drive sales through effective communication and customer engagement
Collaborate closely with the National Account Manager on priority customers
Conduct regular store visits to strengthen relationships and promote new products
Implement new processes to streamline stockists' experiences
Contributing to social and environmental goals through transparency and sustainability practices

What we offer

Flexible Working: Enjoy a mix of home and office work
Community Engagement: Volunteering opportunities to give back to causes you care about
Fun Environment: Dogs at work and a supportive team culture
Potential to evolve into a Business Account Executive position

Fulltime