Customer Care Executive, Allianz

Customer Care Executive

Allianz

Location:
India, Gurgaon

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Person needs to manage inbound calls/chat/email, provide solutions to customer needs, and work in rotating shifts while building sustainable customer relationships.

Job Responsibility:

Manage inbound calls/chat/email as per skill set
work in rotating shift as per business requirement
identify customers’ needs, clarify information, research every issue and provide solutions
build sustainable relationships and engage customers by taking the extra mile
provide accurate, valid and complete information by using given resources and tools.

Requirements:

Manage inbound calls/chat/email as per skill set
work in rotating shift as per business requirement
identify customers’ needs, clarify information, research every issue and provide solutions
build sustainable relationships and engage customers by taking the extra mile
provide accurate, valid and complete information by using given resources and tools.

Additional Information:

Job Posted:
May 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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