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Customer Care Executive

Ovarro

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Location:
Malaysia, Bandar Rimbayu

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

3500.00 MYR / Month

Job Description:

Ovarro is now looking for maternity cover within our Customer Care Team. We are looking to hire a Customer Executive who will provide administrative support but also combine this with a greater focus on reporting. This will be for a duration of 4 months. The role will provide support in the following areas; Support Team Assistance, Sales Order Entry & Management and Administration Support. This is a genuine opportunity to add real value and impact to the community. As a Customer Care team member, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement. This role will require onsite work in our Malaysian office.

Job Responsibility:

  • Being the first point of contact for Ovarro customers across the globe
  • Processing customer orders
  • Responding to Customer enquiries
  • Complaint Handling
  • Portal Management
  • Customer Training administration support
  • Coordinating and booking Internal Travel
  • Adhoc Administration duties as required

Requirements:

  • Great IT competency including Microsoft office suite
  • Strong communication skills
  • Ability to work under pressure in a fast-paced environment
  • Strong administration and organisational skills
  • Positive attitude and a friendly manner
  • Strong written and spoken English skills

Additional Information:

Job Posted:
December 11, 2025

Work Type:
On-site work
Job Link Share:
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