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Ovarro is now looking for maternity cover within our Customer Care Team. We are looking to hire a Customer Executive who will provide administrative support but also combine this with a greater focus on reporting. This will be for a duration of 4 months. The role will provide support in the following areas; Support Team Assistance, Sales Order Entry & Management and Administration Support. This is a genuine opportunity to add real value and impact to the community. As a Customer Care team member, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement. This role will require onsite work in our Malaysian office.
Job Responsibility:
Being the first point of contact for Ovarro customers across the globe
Processing customer orders
Responding to Customer enquiries
Complaint Handling
Portal Management
Customer Training administration support
Coordinating and booking Internal Travel
Adhoc Administration duties as required
Requirements:
Great IT competency including Microsoft office suite
Strong communication skills
Ability to work under pressure in a fast-paced environment
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