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Office Angels Logo Office Angels · Customer Service

Customer Care Coordinator

United Kingdom, Manchester 26000.00 - 28000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

Office Angels are currently recruiting for a Customer Care Coordinator to join a busy leading Construction company based in Manchester City Centre. We are looking for applicants with experience within either the property or construction sectors.

Job Responsibility

  • Answer customer queries via phone and email
  • Appoint works and maintain contractor's diaries
  • Update internal systems and maintain log sheets
  • Draft and send letters to customers
  • Update inhouse snagging system
  • Order supplies
  • Validate and process timesheets

Requirements

  • Previous customer service experience, ideally gained within a construction or property environment
  • Good IT skills including Word, Excel and Outlook
  • Strong communication skills including in writing
  • Organised with the ability to prioritise
  • Team player
  • Able to work in a fast paced environment
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