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Customer Care / Contract Administration Clerk

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Rentokil Initial

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Location:
Guyana , Georgetown

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a dedicated and detail-oriented Customer Care / Contract Administration Clerk to join our dynamic team. In this role, you will serve as the central point of contact for our customers and administrative staff, facilitating smooth communication and contract management.

Job Responsibility:

  • Manage customer inquiries efficiently, acting as a first point of contact
  • Coordinate contract administration tasks, ensuring all necessary documents are processed and maintained
  • Communicate effectively with customers regarding contract details, service updates, and any related questions
  • Assist with invoicing, payment processing, and chasing outstanding payments when required
  • Support the team with various administrative tasks, including data entry and file management
  • Ensure timely renewal of contracts and assist in preparing contract proposals
  • Provide updates and reports to senior management as necessary

Requirements:

  • Diploma Business Administration, Customer Service, or a related field is preferred
  • Experience: Minimum of 2-4 years of experience in customer service, contract administration, or a related role
  • High school diploma or equivalent
  • relevant experience in customer service or administration is a plus
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks simultaneously and work in a fast-paced environment
  • Strong attention to detail and problem-solving skills
  • A positive attitude with a commitment to delivering high-quality customer service
  • Previous experience in a contract administration or customer support role is desirable but not essential

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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