Customer Care Consultant Job at Randstad (Adelaide)

New

Customer Care Consultant

Location

Australia , Fullarton

Salary:

Not provided

Randstad

Expiration Date

August 07, 2026

Requirements

A Customer-Centric Mindset: A genuine passion for helping people, paired with high levels of empathy and resilience
Top-Tier Communication: Exceptional verbal and written communication skills with the ability to build quick rapport over the phone
Experience: A background in customer service (retail, hospitality, or call centres is highly regarded)
Tech Savvy: Comfort navigating multiple computer screens and systems simultaneously

Job Responsibility

Community Outreach: Making outbound calls to connect with members of the public, engaging them in meaningful conversations about their hearing health
Education & Awareness: Delivering vital information regarding hearing care and guiding customers toward the right solutions for their individual needs
Appointment Setting: Booking vital hearing tests and consultations for customers with our specialists
System Navigation: Utilising and mastering multiple internal software systems and databases to track customer journeys

What we offer

Comprehensive Training: We set you up for success from day one with extensive, paid initial training and ongoing mentorship
True Work-Life Balance: Enjoy your weekends! Stable business hours (9 AM – 5 PM) mean your evenings and weekends are entirely your own
Hybrid Flexibility: Enjoy the best of both worlds with a mix of work-from-home and collaborative in-office days
Career Growth: This is a permanent opportunity to build a long-term career in the booming healthcare and corporate contact centre industry

Fulltime

Customer Care Consultant

This is a fantastic opportunity to be a part of a Customer Service team that is ...

Location

United Kingdom , Ringwood

Salary:

26624.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Outstanding verbal and written communication skills
Confident and professional telephone manner
A natural ability to build rapport with internal and external customers
Strong problem-solving capabilities and a keen attention to detail
Proficiency in IT systems, including customer relationship management (CRM) tools
A proactive and caring attitude and the ability to manage time efficiently in a fast-paced environment
Punctual and reliable

Job Responsibility

Acting as a liaison between customers and Dormeo UK, ensuring smooth communication and resolution of inquiries
Handling incoming inquiries via phone, email, and other channels and resolving in a timely and effective manner
Demonstrating a customer-centric approach to build and maintain customer loyalty and satisfaction
Documenting interactions accurately and updating customer information in the company database
Collaborating with internal teams to provide comprehensive solutions and escalating issues when necessary
Maintaining a high level of professionalism and adhering to company guidelines and policies
Upselling and cross selling on every opportunity presented in order to increase revenue
Identify and maximise sales opportunities through cross selling and up selling plus special promotions on a wide range of retail products
Place customer orders and resolve all customer enquiries at first point of contact efficiently
Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times

What we offer

50% discount with More bus for monthly and quarterly tickets
Pension Scheme with Standard Life
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Recommend a friend scheme paid reward of £500
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes
Free car parking

Fulltime

Customer Care Consultant

We are seeking vibrant, empathetic, and driven individuals to join our growing t...

Location

Australia , Adelaide

Salary:

Not provided

Randstad

Expiration Date

July 25, 2026

Requirements

A customer-centric mindset
a genuine passion for helping people, paired with high levels of empathy and resilience
top-tier communication
exceptional verbal and written communication skills with the ability to build quick rapport over the phone
experience
a background in customer service (retail, hospitality, or call centres is highly regarded)
tech savvy
comfort navigating multiple computer screens and systems simultaneously

Job Responsibility

Community outreach: making outbound calls to connect with members of the public, engaging them in meaningful conversations about their hearing health
education & awareness: delivering vital information regarding hearing care and guiding customers toward the right solutions for their individual needs
appointment setting: booking vital hearing tests and consultations for customers with our specialists
system navigation: utilising and mastering multiple internal software systems and databases to track customer journeys

What we offer

Comprehensive training
paid initial training and ongoing mentorship
true work-life balance
weekends off
stable business hours (9 AM – 5 PM)
hybrid flexibility
permanent opportunity
career growth in healthcare and corporate contact centre industry

Fulltime

Customer Care Consultant

This is a fantastic opportunity to be a part of a Customer Service team that is ...

Location

United Kingdom , Ringwood

Salary:

26624.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Outstanding verbal and written communication skills
Confident and professional telephone manner
A natural ability to build rapport with internal and external customers
Strong problem-solving capabilities and a keen attention to detail
Proficiency in IT systems, including customer relationship management (CRM) tools
A proactive and caring attitude and the ability to manage time efficiently in a fast-paced environment
Punctual and reliable

Job Responsibility

Acting as a liaison between customers and Dormeo UK, ensuring smooth communication and resolution of inquiries
Handling incoming inquiries via phone, email, and other channels and resolving in a timely and effective manner
Demonstrating a customer-centric approach to build and maintain customer loyalty and satisfaction
Documenting interactions accurately and updating customer information in the company database
Collaborating with internal teams to provide comprehensive solutions and escalating issues when necessary
Maintaining a high level of professionalism and adhering to company guidelines and policies
Upselling and cross selling on every opportunity presented in order to increase revenue
Identify and maximise sales opportunities through cross selling and up selling plus special promotions on a wide range of retail products
Place customer orders and resolve all customer enquiries at first point of contact efficiently
Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times

What we offer

50% discount with More bus for monthly and quarterly tickets
Pension Scheme with Standard Life
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Recommend a friend scheme paid reward of £500
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes
Free car parking

Fulltime

Customer Care Consultant

The role of the Customer Care Consultant is to deliver a supportive, luxury serv...

Location

United Kingdom , Avonmouth/Filton

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Fluent in French
written and verbal
GCSEs in Maths and English grades A-C or equivalent
Contact/call centre experience preferred
Fluent in English language
Good customer service skills in a similar role an advantage
Retail/Sales experience an advantage
Good administrational skills
General computer literacy and knowledge of office equipment
Good numerical skills

Job Responsibility

Answer all calls, live chat and emails within the agreed timescales
Ensure all calls, live chats, emails and bookings are made accurately
Ensure that any orders, bookings, enquiries and complaints are turned around within 24-48 hours striving towards a first-time resolution
Make outgoing calls when requested to customers including spa booking confirmations
Contact courier companies with delivery queries on behalf of the customer when required processing the necessary paperwork if needed i.e Claim Forms
Perform online and offline lifestyle consultations according to customer requirements
Make effective product and treatment recommendations to encourage clients to purchase appropriate products and make appropriate bookings
Educate oneself with updated product information, details of promotions and offers and actively participate in coaching and training sessions
Upsell and cross sell to the advantage of the company and the client
Follow our policy/procedures accurately and deal with all enquiries in a satisfactory manner and escalate where necessary

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Senior Financial Analyst – Customer Care and Aftersales Technical Accounting

Dual reporting to the Corporate Accounting Supervisor, and the GMNA Controller o...

Location

Canada , Oshawa

Salary:

76100.00 - 114300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Successfully obtained a Bachelor’s Degree, College Diploma or equivalent in a related field, preferably with a minimum of 3 years of experience
Strong interpersonal skills to work effectively with and influence a variety of different groups, including peers, outside consultants, and audit teams
Self-directed, able to work with minimal supervision, with a drive for results
Advanced Excel and SAP knowledge are strongly preferred
Chartered Professional Accountant, or comparable designation is strongly preferred

Job Responsibility

Complete monthly/quarterly close process for CCA Canada, including preparation of journal entries, account reconciliations, and variance analysis
Establish and maintain high standards of documentation and support for journal entries and account reconciliations
Monthly and quarterly financial statement variance analysis, quarterly SEC disclosure preparation, as well as reporting packages for senior leadership
Support recurring cash receipt, banking, and transaction administration processes
Apply available AI and digital tools to simplify recurring work
Support the continuous improvement of the design, implementation and execution of processes and controls
Identification, interpretation and analysis of accounting risks and issues
Understand GM SOX frameworks and facilitate the testing, reporting and remediation of GM SOX team
Develop and enhance a positive working relationship with financial statement and SOX auditors
Critical team member of the CCA Controllership group

What we offer

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental and vision benefits including health care spending account and wellness incentive
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan
GM Vehicle Purchase Plan for you, your family, and friends

Fulltime

Candidate Care Consultant

We are seeking customer-orientated individuals to join our team as a Candidate C...

Location

United Kingdom , Bristol

Salary:

23333.00 GBP / Year

AFFINITY WORKFORCE

Expiration Date

Until further notice

Requirements

A proactive and 'can-do' attitude
Ideally previous experience within a customer orientated role – demonstrating your passion to deliver excellent services and to build long-lasting relationships
Excellent communication skills – both written and verbal
Excellent organisation skills and the ability to prioritise workload
Strong administrative skills
To be a supportive and engaging team member.

Job Responsibility

Identifying and attracting high-quality teaching professionals to support schools and trusts across the UK.

What we offer

Quarterly Bonus
Industry-leading training and development
Clear and defined career pathways for progression
Fantastic work-life balance.

Fulltime

Candidate Care Consultant

Location

United Kingdom , Bristol

Salary:

23333.00 GBP / Year

AFFINITY WORKFORCE

Expiration Date

Until further notice

Requirements

A proactive and ‘can-do’ attitude
Ideally previous experience within a customer orientated role – demonstrating your passion to deliver excellent services and to build long-lasting relationships
Excellent communication skills – both written and verbal
Excellent organisation skills and the ability to prioritise workload
Strong administrative skills
To be a supportive and engaging team member.

Job Responsibility

Identifying and attracting high-quality teaching professionals to support schools and trusts across the UK.

What we offer

Quarterly bonus
Industry-leading training and development
Clear and defined career pathways for progression
Fantastic work-life balance
35 hours per week (Monday to Friday)

Fulltime

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