Customer care collections senior representative Job at NTT DATA (Chennai)

Clinic Patient Representative Senior - Eye Care

Greets, instructs, directs and schedules patients and visitors. Serves as a liai...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Some College Preferred
Three or more years of experience in a health care organization
ICD9 and CPT coding (advanced skills) Preferred
Experience with charge posting or collections Preferred

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database
Assures that information in patient account is accurate
Assists with answering phones, taking messages and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts and/or arranging payment plans as requested
Checks in patients, verifies and updates necessary information in the medical record
Assists patients with completing all necessary forms
Scheduled appoints according to clinician template and follows office scheduling policies

Fulltime

Clinic Patient Representative Senior

Greets, instructs, directs and schedules patients and visitors. Serves as a liai...

Location

United States , Texarkana

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization

Job Responsibility

Greets, instructs, directs and schedules patients and visitors
Serves as a liaison between patient and medical support staff
May assist with various duties within the clinic
Verifies insurance benefits and assists with referrals
Collects payments and prepares cash for deposits

Fulltime

Patient Financial Representative Senior

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

New

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative at NTT Data Services wil...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Senior Sales Assistant

We are seeking a highly motivated retail professional to sell our womenswear col...

Location

United Kingdom , Richmond

Salary:

Not provided

Margaret Howell Ltd.

Expiration Date

Until further notice

Requirements

Acquire collection knowledge through training attendance and regularly engaging with seasonal guides to deepen technical understanding and passion for product
To be aware of the monthly individual and shop sales targets and work to achieve this on a weekly basis maximising all selling opportunities ordering stock in for customers or offering alternatives
Develop good customer relations through your approach and utilising detailed product knowledge during a sale to represent customer expectations of the brand
To achieve customer loyalty by proactively following through with customer requests in a timely manner
To collaborate with colleagues when handling customer enquiries to ensure hand overs are clearly communicated, to ensure efficiency of service
Be receptive to customer requirements, being helpful and courteous at all times to achieve a service that is above and beyond their expectations
Provide accurate information to customers by ensuring knowledge is continuously kept up to date
Perform Company till transactions accurately and demonstrating the ability to handle a range of transactions, including credit notes, refunds, gift vouchers and VAT refunds
Deal with telephone enquiries and orders efficiently and politely preparing mail orders tidily and promptly
Maintain and promote the Company image by wearing Margaret Howell clothing at all times in an appropriate manner

Job Responsibility

SALES
SERVICE
STOCK
OPERATIONAL
SENIOR RESPONSIBILITIES: Providing daily support to both Shop and Assistant Shop Manager and taking responsibility in their absence, including shop opening and closing procedures
Undertake management responsibilities at any London shop to provide cover as required by the business
Regularly checking emails and following up with customer requests
Supporting both Shop and Assistant Shop Manager with completing digital paperwork accurately
daily sales, individual sales, reconciliation, breakdowns and Sunday hand over of figures and breakdown where required

What we offer

A competitive salary
Opportunity to make bonuses
5 weeks holiday plus bank holidays, increasing to 6 weeks with service
Generous clothing allowance
Significant staff discount
Life insurance
Contributory pension and salary exchange scheme
Personal development grant
Cycle to work scheme
Birthday day off

Parttime

New

Sr Sales Manager-Digital Native

Analyzes and builds upon sales strategy and execution to drive success within th...

Location

China , Beijing

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
2+ years direct/formal, indirect/informal, and/or project team people management experience

Job Responsibility

Understands drivers of Digital & Artificial Intelligence (AI) transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas
Consults with customers and internal/external Partners to ensure successful value realization in delivery of solutions to customers
Drives and coaches team to orchestrate across units and Partners to accelerate and leverage innovative transformation opportunities
Educates internal partners on industry trends and solutions
Supports efforts to expand relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth
Supports team opportunities to leverage industry experts within MS to identify and execute on transformation opportunities
Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas
Ensures area/territory plans leverage market-specific insights to highlight solutions that solve additional business and technology challenges
Provides guidance on customer planning execution ensuring short- and long-term strategies are acted upon and directs teams utilize available programs to drive growth
Facilitates the sharing of best practices, digital assets, and digital insights, and leverages them across Microsoft's segments for cloud solutions that accelerate new customer relationships and opportunities

Fulltime

Customer care collections senior representative

NTT DATA

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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