Customer Care Co-ordinator Job at Office Angels (Northampton)

Care co-ordinator

The Care Co-ordinator role is a great balance between working closely in the com...

Location

United Kingdom , Worthing

Salary:

Not provided

Caremark Ltd

Expiration Date

Until further notice

Requirements

passion for home care
ambition to further career and progress
great organisational skills
ability to remain calm under pressure
excellent telephone manner
ability to work in a team
being a people's person

Job Responsibility

provide support to customers and their families
work closely with Care Managers and Supervisors to ensure excellent communication
enable smooth and professional running of care visits
be fundamental in recruitment of Care Assistants
advertising job roles
screening candidates
interviewing
following up references

Aesthetic Academy & Customer Care Executive

The Education and Customer Care Executive is responsible for facilitating our ev...

Location

Ireland , Dublin

Salary:

Not provided

Healthxchange

Expiration Date

Until further notice

Requirements

Self-motivated, with a positive can-do attitude
Strong initiative and problem-solving skills
Excellent interpersonal skills with a proven ability to influence internal and external parties
Previous experience in Aesthetics
Proven communication skills and confident telephone manner
Previous experience in supporting events
Excellent understanding of what a great customer experience is
Strong organisational skills
Excellent email writing skills
Ability to work under pressure in a fast-paced environment

Job Responsibility

Act as a location lead in Ireland for Academy events, providing co-ordination of resources, supporting with delegate arrivals and throughout the event to ensure a smooth customer experience
Respond to customer enquiries (phone and email) regarding training bookings or events
Liaise with Academy team, Clinical team, Education team and relevant sales teams to ensure an excellent delegate training experience in academy
Support Academy operations to facilitate events such as catering, product ordering, event set up etc
Support Academy Manager in maintaining control of budgetary allocations for Ireland
Support our sales team with orders, prospects, onboarding of clients and existing client queries
Offer optimal customer service and support to any models attending on relevant training sessions
Provide back up support for customer inboxes across our different brands and customer communication methods
Ensure a smooth facility hire process is supported by acting as the Key in house support, as with any internal Academy event
Act as a brand ambassador when interacting with clients, consistently demonstrating high levels of integrity, diligence, and professionalism

What we offer

Company pension
annual performance bonus
23 days holiday plus bank holidays (and increasing with service)
staff discount
staff social events

Fulltime

Field Care Supervisor

Field-based role with regular touch points with customers on a continual basis. ...

Location

United Kingdom

Salary:

Not provided

Caremark Ltd

Expiration Date

Until further notice

Requirements

Experience in home care (e.g., as a Care Assistant)
Excellent supervision skills
Passion for home care and a want to further your career
Caring and compassionate personality
Excellent communication skills

Job Responsibility

Look after a group of customers and Care Assistants to ensure the absolute best care is delivered
Ensure customers are receiving the care and support they need and deserve
Conduct assessments and review service and customer satisfaction levels
Supervise a group of Care Assistants to ensure they are happy, managing shifts well, and delivering the Caremark standard of care
Work closely with the Care Manager and Care Co-ordinator to make service plans
Hold regular group and one-to-one meetings with your team

What we offer

Company car
Telephone
Holiday pay
Flexible hours

Non-emergency patient transport services controller planner

An exciting opportunity is available for caring individuals to join our well est...

Location

United Kingdom , Frankley

Salary:

24937.00 - 26598.00 GBP / Year

West Midlands Ambulance Service University NHS...

Expiration Date

Until further notice

Requirements

Minimum 5 GCSEs at Grade A - C (including English or equivalent)
Willing to undertake required in-house training
minimum of 1 year of Customer Care experience
Working as part of a team co-ordinating the work of others
Previous experience of working in a Control Centre environment or equivalent
Experience of pressurised working environment
Must be able to work in the UK without the need for sponsorship
Ability to communicate effectively both verbally and in writing
Ability to remain calm whilst maintaining a courteous, caring and professional attitude
Please confirm you are able to provide certificates to evidence all qualifications listed within the application form

Job Responsibility

Operate communications and information systems to receive and make calls to/from patients, commissioners, healthcare professionals and WMAS operational staff taking patient demographics and a full presenting history
Inputting details of bookings by telephone/fax/electronically from customer units/staff and transport enquiries from Healthcare Professionals and the general public applicable to the Trust Contracts
Ensure the effective deployment of resources to meet contractual requirements, co-ordinating the work of others as required
Make outbound calls to other professionals and the general public adhering to working practices and protocols
Support the achievement of agreed National and Trust standards of service
In conjunction with first line management ensure that patient movement is co-ordinated and that a dialogue exists between local Operational Staff and/or Liaison Assistants and the Control Centre to maximise the effective use of available resources
Report to first line management on the performance of operational staff in the delivery of the Service
Through the process of planning/control, allocate and re-assign where necessary journeys to operational staff working for the Non-Emergency Service using a high-level of organisational skill
Receive and process sickness and fitness notifications from all Operational and Control staff
Handle calls from Drivers regarding their work and shift arrangements

What we offer

Plus section 2 unsocial hours allowance
flexible working options

Fulltime

Senior Events Project Manager

Your purpose at DRPG is to enable audiences to seamlessly experience incredible ...

Location

United Kingdom , Hartlebury; Manchester; London

Salary:

Not provided

DRPG

Expiration Date

Until further notice

Requirements

At least 3 years’ experience in a Project Management role
Experience running logistically challenging events
Experience implementing and maintaining delegate logistics plans
Event reconciliation with a proven track record
Experience working with hotels and venues
UK end-to-end management of events for over 500 people (essential)
Experience leading, directing, or co-ordinating teams through event management (essential)
Excellent rapport-building, active listening, and communication skills
Financial and budget management
Experience producing client proposals

Job Responsibility

Organising stellar events, conferences, roadshows, product launches, and gala dinners, including full end-to-end planning and communication
Implementing and executing delegate logistics solutions
Managing delegate, staff, and client travel arrangements
Interpreting client requirements accurately, influencing where appropriate, and producing full production proposals to co-ordinate within DRPG
Exceeding client expectations through effective leadership and direction of team members
Managing client and colleague expectations through proactive planning and realistic deadlines
Managing budgets carefully to achieve and ideally exceed targeted profits
Building strong relationships with third-party providers
Proactively informing DRPG of any irregularities, non-adherence, or issues that could negatively impact the project
Participating in regular meetings with the senior team and mentoring junior team members

What we offer

Guaranteed interview for Armed Forces veterans and Reservists who meet the minimum essential criteria

SAP ABAP Programmer

Location

United States , Frisco

Salary:

Not provided

Hire IT People, Inc

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Industrial Engineering or equivalent in a related field or a foreign equivalent is required closely related field with relevant experience
Interact with Business Analysts and Development teams to understand the business requirements and convert the same into a High-Level Design
Understand the business process and its complexity and providing timely and desired solutions to the business community
Work on activities to support SAP Implementation phases at Medtronic, including System Technical Designs, Developments, Technical Unit Testing, Functional Unit Testing, VAT, Cutover and Hyper care activities and SAP Application Upgrades
Create Technical Input documents for SAP Application Developments in Logistic Execution, Sales and Distribution, Materials Management, Finance and Controlling and other relevant modules
Responsible in Configuring SAP Enhancements using User Exits, Customer Exits, Enhancement Points, Enhancements Sections and Business Add-Ins
Configure SAP software to integrate with external systems using SAP ALE/EDI technologies
Responsible for delivering SAP ABAP RICEF objects and provide regular status update to Project Management
Co-ordinate with the offshore team on tasks to ensure the timely and quality delivery of tasks and ensuring optimum system performance

Job Responsibility

Interact with Business Analysts and Development teams to understand the business requirements and convert the same into a High-Level Design
Understand the business process and its complexity and providing timely and desired solutions to the business community
Work on activities to support SAP Implementation phases at Medtronic, including System Technical Designs, Developments, Technical Unit Testing, Functional Unit Testing, VAT, Cutover and Hyper care activities and SAP Application Upgrades
Create Technical Input documents for SAP Application Developments in Logistic Execution, Sales and Distribution, Materials Management, Finance and Controlling and other relevant modules
Responsible in Configuring SAP Enhancements using User Exits, Customer Exits, Enhancement Points, Enhancements Sections and Business Add-Ins
Configure SAP software to integrate with external systems using SAP ALE/EDI technologies
Responsible for delivering SAP ABAP RICEF objects and provide regular status update to Project Management
Co-ordinate with the offshore team on tasks to ensure the timely and quality delivery of tasks and ensuring optimum system performance

Licensing Policy and Administration Team Leader

Licensing Policy and Administration Team Leader. Initial 12 month contract with ...

Location

United Kingdom , West London

Salary:

37.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

BIIAB Licensing/Gambling Practitioner, Personal Licence Holder or similar
Institute of Licensing - Licensing Practitioner course
or managerial qualification
Experience working in a housing association or council
Experience of updating, briefing and communicating with Elected Members and Senior Managers
Ability to oversee, undertake and manage legal casework, enforcement, investigation, prosecution and other legal processes and sanctions
Experience of leading on co-ordinating responses to customer complaints and service requests and excellent customer care to help improve service delivery

Job Responsibility

Assisting the team manager with management responsibilities for the team, including
managing workloads, allocating/monitoring work, supervising staff: providing a technical advice/ guidance to the team, to ensure the most effective use of resources and deputising, as appropriate to ensure a smooth continuation of service
To be accountable for delivering excellent services to residents in line with the council’s vision, values, resources, strategic and service priorities
for the assigned regulatory and enforcement functions
To fulfil statutory functions as a Responsible Authority service under the Licensing Act 2003, where applicable
and scrutinise, process and comment on statutory applications and schemes submitted from individuals, businesses, outside bodies and other departments of the Council
To conduct, manage, oversee and authorise the officers’ investigations and civil and criminal legal case files, in accordance with the provisions of the Police and Criminal Evidence Act 1984, Criminal Procedures & Investigations Act 1996 or other appropriate legislation
To lead on team complaints, drafting reports and preparation of case evidence for submission to the Head of Legal Services. To prepare/approve statutory documents
To represent the Section at member level meetings, committee meetings, inter-departmental meetings, Public Meetings or Public Enquiries, as required. To chair meetings, as appropriate, related to the functional activities of the team
To develop and maintain effective relationships with internal and external partners and other enforcement agencies

Fulltime

Medicines Team Assistant

We are looking to recruit an enthusiastic and motivated Medicines Team Assistant...

Location

United Kingdom , Bristol

Salary:

Not provided

Downend Health Group

Expiration Date

April 05, 2026

Requirements

Demonstrable commitment to professional development
Demonstrable experience of working in a public environment
Demonstrable experience of working with an integrated multi-skilled team
Demonstrable experience of working as part of a team
An understanding, acceptance and adherence to the need for strict confidentiality
Ability to work without direct supervision and determine own workload priorities and those of others in the team
Ability to use own judgement, resourcefulness and common sense
Pleasant and articulate
Able to work under pressure
Ability to multi-task, especially under pressure

Job Responsibility

Liaising with the Medicines Team Manager concerning organisation of work
Reviewing and processing repeat prescription requests, closely following protocols
Developing a sound knowledge of the electronic prescribing services for the practice
Dealing appropriately with medicine queries from patients/pharmacists/care homes
Responsible for adding new medicines from discharge summaries and outpatient clinic letters
Issuing prescriptions for blister packs, dossette boxes, appliance items
Supporting the clinical prescribers in the organisation of medication reviews, blood test monitoring, blood pressure recording etc
The involvement in planning, co-ordinating and monitoring of team activities to ensure efficient services to patients and support to clinical staff
Participation in the development and implementation of new policies, procedures and protocols to improve practice organisation and the provision of services to patients
Ensuring high levels of attention to detail and accuracy with regards to completion of all necessary documentation associated with the role

What we offer

Flexibility in working patterns
Social gatherings
Sweepstakes on sporting events
Monthly reward scheme

Customer Care Co-ordinator

Office Angels

Location:
United Kingdom , Northampton

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 28, 2025

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Job Description:

Job Responsibility:

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