CrawlJobs Logo

Customer Care Co-ordinator

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Northampton

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

13.00 GBP / Hour
Save Job
Save Icon
Apply Position

Job Description:

Customer Care Co-ordinator role in Northampton, temporary contract with immediate start. Duties include handling customer contacts professionally, coordinating telephone cover, arranging inspections for warranty issues, liaising with teams and subcontractors, and communicating with the Head of Customer Care.

Job Responsibility:

  • Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
  • Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
  • Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
  • Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
  • Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner

Requirements:

  • Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
  • Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
  • Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
  • Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
  • Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner

Additional Information:

Job Posted:
April 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Office Angels - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Care Co-ordinator

Lifestyle Co-ordinator

We are currently recruiting for a Lifestyle Co-ordinator to enable and support o...
Location
Location
United Kingdom , Hull
Salary
Salary:
Not provided
danforthcarehomes.co.uk Logo
Danforth Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working with vulnerable adults
  • Customer service experience
  • IT literate
  • The ability to compile social care plans for residents
  • Ability to communicate on the telephone
  • Good interpersonal skills
  • Excellent verbal and written skills
  • Able to return information and carry out instructions accurately
  • Able to maintain confidentiality
  • Able to work with residents to ensure they have fulfilling lives
Job Responsibility
Job Responsibility
  • Enable and support our residents to continue taking part in the activities and lifestyle choices they have always enjoyed
  • Get to know our residents as individuals and finding out how they have lived their life and what they enjoy doing
  • Take an interest and talking with our residents and their family and friends
  • Plotting a life history book with them and sharing their memories
  • Promote the social and recreational aspects of daily living for all residents
  • Engage with the local the community and its resources
  • Parttime
Read More
Arrow Right

Lifestyle Co-ordinator

We are currently recruiting for a Lifestyle Co-ordinator to enable and support o...
Location
Location
Salary
Salary:
Not provided
danforthcarehomes.co.uk Logo
Danforth Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working with vulnerable adults
  • Customer service experience
  • IT literate
  • The ability to compile social care plans for residents
  • Ability to communicate on the telephone
  • Good interpersonal skills
  • Excellent verbal and written skills
  • Able to return information and carry out instructions accurately
  • Able to maintain confidentiality
  • Able to work with residents to ensure they have fulfilling lives
Job Responsibility
Job Responsibility
  • Enable and support our residents to continue taking part in the activities and lifestyle choices they have always enjoyed
  • Getting to know our residents as individuals
  • Taking an interest and talking with our residents and their family and friends
  • Plotting a life history book with them and sharing their memories
  • Promote the social and recreational aspects of daily living for all residents
  • Engage with the local the community and its resources
  • Parttime
Read More
Arrow Right

Lifestyle Co-ordinator

We are currently recruiting for a Lifestyle Co-ordinator to enable and support o...
Location
Location
United Kingdom , Tamworth
Salary
Salary:
Not provided
danforthcarehomes.co.uk Logo
Danforth Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working with vulnerable adults
  • Customer service experience
  • IT literate
  • The ability to compile social care plans for residents
  • Ability to communicate on the telephone
  • Good interpersonal skills
  • Excellent verbal and written skills
  • Able to return information and carry out instructions accurately
  • Able to maintain confidentiality
  • Able to work with residents to ensure they have fulfilling lives
Job Responsibility
Job Responsibility
  • Enable and support our residents to continue taking part in the activities and lifestyle choices they have always enjoyed
  • Getting to know our residents as individuals
  • Taking an interest and talking with our residents and their family and friends
  • Plotting a life history book with them and sharing their memories
  • Promote the social and recreational aspects of daily living for all residents
  • Engage with the local the community and its resources
  • Parttime
Read More
Arrow Right

Care co-ordinator

The Care Co-ordinator role is a great balance between working closely in the com...
Location
Location
United Kingdom , Worthing
Salary
Salary:
Not provided
caremark.co.uk Logo
Caremark Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • passion for home care
  • ambition to further career and progress
  • great organisational skills
  • ability to remain calm under pressure
  • excellent telephone manner
  • ability to work in a team
  • being a people's person
Job Responsibility
Job Responsibility
  • provide support to customers and their families
  • work closely with Care Managers and Supervisors to ensure excellent communication
  • enable smooth and professional running of care visits
  • be fundamental in recruitment of Care Assistants
  • advertising job roles
  • screening candidates
  • interviewing
  • following up references
Read More
Arrow Right

Aesthetic Academy & Customer Care Executive

The Education and Customer Care Executive is responsible for facilitating our ev...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
healthxchange.com Logo
Healthxchange
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self-motivated, with a positive can-do attitude
  • Strong initiative and problem-solving skills
  • Excellent interpersonal skills with a proven ability to influence internal and external parties
  • Previous experience in Aesthetics
  • Proven communication skills and confident telephone manner
  • Previous experience in supporting events
  • Excellent understanding of what a great customer experience is
  • Strong organisational skills
  • Excellent email writing skills
  • Ability to work under pressure in a fast-paced environment
Job Responsibility
Job Responsibility
  • Act as a location lead in Ireland for Academy events, providing co-ordination of resources, supporting with delegate arrivals and throughout the event to ensure a smooth customer experience
  • Respond to customer enquiries (phone and email) regarding training bookings or events
  • Liaise with Academy team, Clinical team, Education team and relevant sales teams to ensure an excellent delegate training experience in academy
  • Support Academy operations to facilitate events such as catering, product ordering, event set up etc
  • Support Academy Manager in maintaining control of budgetary allocations for Ireland
  • Support our sales team with orders, prospects, onboarding of clients and existing client queries
  • Offer optimal customer service and support to any models attending on relevant training sessions
  • Provide back up support for customer inboxes across our different brands and customer communication methods
  • Ensure a smooth facility hire process is supported by acting as the Key in house support, as with any internal Academy event
  • Act as a brand ambassador when interacting with clients, consistently demonstrating high levels of integrity, diligence, and professionalism
What we offer
What we offer
  • Company pension
  • annual performance bonus
  • 23 days holiday plus bank holidays (and increasing with service)
  • staff discount
  • staff social events
  • Fulltime
Read More
Arrow Right

Field Care Supervisor

Field-based role with regular touch points with customers on a continual basis. ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
caremark.co.uk Logo
Caremark Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in home care (e.g., as a Care Assistant)
  • Excellent supervision skills
  • Passion for home care and a want to further your career
  • Caring and compassionate personality
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Look after a group of customers and Care Assistants to ensure the absolute best care is delivered
  • Ensure customers are receiving the care and support they need and deserve
  • Conduct assessments and review service and customer satisfaction levels
  • Supervise a group of Care Assistants to ensure they are happy, managing shifts well, and delivering the Caremark standard of care
  • Work closely with the Care Manager and Care Co-ordinator to make service plans
  • Hold regular group and one-to-one meetings with your team
What we offer
What we offer
  • Company car
  • Telephone
  • Holiday pay
  • Flexible hours
Read More
Arrow Right

Senior Events Project Manager

Your purpose at DRPG is to enable audiences to seamlessly experience incredible ...
Location
Location
United Kingdom , Hartlebury; Manchester; London
Salary
Salary:
Not provided
drpgroup.com Logo
DRPG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years’ experience in a Project Management role
  • Experience running logistically challenging events
  • Experience implementing and maintaining delegate logistics plans
  • Event reconciliation with a proven track record
  • Experience working with hotels and venues
  • UK end-to-end management of events for over 500 people (essential)
  • Experience leading, directing, or co-ordinating teams through event management (essential)
  • Excellent rapport-building, active listening, and communication skills
  • Financial and budget management
  • Experience producing client proposals
Job Responsibility
Job Responsibility
  • Organising stellar events, conferences, roadshows, product launches, and gala dinners, including full end-to-end planning and communication
  • Implementing and executing delegate logistics solutions
  • Managing delegate, staff, and client travel arrangements
  • Interpreting client requirements accurately, influencing where appropriate, and producing full production proposals to co-ordinate within DRPG
  • Exceeding client expectations through effective leadership and direction of team members
  • Managing client and colleague expectations through proactive planning and realistic deadlines
  • Managing budgets carefully to achieve and ideally exceed targeted profits
  • Building strong relationships with third-party providers
  • Proactively informing DRPG of any irregularities, non-adherence, or issues that could negatively impact the project
  • Participating in regular meetings with the senior team and mentoring junior team members
What we offer
What we offer
  • Guaranteed interview for Armed Forces veterans and Reservists who meet the minimum essential criteria
Read More
Arrow Right

SAP ABAP Programmer

Location
Location
United States , Frisco
Salary
Salary:
Not provided
hireitpeople.com Logo
Hire IT People, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent in Industrial Engineering or equivalent in a related field or a foreign equivalent is required closely related field with relevant experience
  • Interact with Business Analysts and Development teams to understand the business requirements and convert the same into a High-Level Design
  • Understand the business process and its complexity and providing timely and desired solutions to the business community
  • Work on activities to support SAP Implementation phases at Medtronic, including System Technical Designs, Developments, Technical Unit Testing, Functional Unit Testing, VAT, Cutover and Hyper care activities and SAP Application Upgrades
  • Create Technical Input documents for SAP Application Developments in Logistic Execution, Sales and Distribution, Materials Management, Finance and Controlling and other relevant modules
  • Responsible in Configuring SAP Enhancements using User Exits, Customer Exits, Enhancement Points, Enhancements Sections and Business Add-Ins
  • Configure SAP software to integrate with external systems using SAP ALE/EDI technologies
  • Responsible for delivering SAP ABAP RICEF objects and provide regular status update to Project Management
  • Co-ordinate with the offshore team on tasks to ensure the timely and quality delivery of tasks and ensuring optimum system performance
Job Responsibility
Job Responsibility
  • Interact with Business Analysts and Development teams to understand the business requirements and convert the same into a High-Level Design
  • Understand the business process and its complexity and providing timely and desired solutions to the business community
  • Work on activities to support SAP Implementation phases at Medtronic, including System Technical Designs, Developments, Technical Unit Testing, Functional Unit Testing, VAT, Cutover and Hyper care activities and SAP Application Upgrades
  • Create Technical Input documents for SAP Application Developments in Logistic Execution, Sales and Distribution, Materials Management, Finance and Controlling and other relevant modules
  • Responsible in Configuring SAP Enhancements using User Exits, Customer Exits, Enhancement Points, Enhancements Sections and Business Add-Ins
  • Configure SAP software to integrate with external systems using SAP ALE/EDI technologies
  • Responsible for delivering SAP ABAP RICEF objects and provide regular status update to Project Management
  • Co-ordinate with the offshore team on tasks to ensure the timely and quality delivery of tasks and ensuring optimum system performance
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy