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P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, temporary basis, located in Lowestoft.
Job Responsibility:
The first point of contact for customers, ensuring they receive world-class service
Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team
Keep up to date with product information and use a CRM system to add critical data
Process and input orders by email and telephone
General office administration (scanning, archiving, filing etc)
Requirements:
Strong business and commercial skills in a customer service environment
GCSEs (grade C or above in English & Maths)
UK internal account management experience
Proficient with Microsoft programs and CRM systems