Customer Care Associate Part-Time

• Proactively engage with customers through phone calls and emails, ensuring a seamless and delightful experience
• Perform various administrative tasks, participate training and continuing education initiatives and coaching/ service skills enhancement

• Previous experience in customer service or call centre environments
• Proficient in the Microsoft Office suite
• Knowledge of French or other languages is an asset
• Exceptional verbal and written communication skills
• Thrives in a fast-paced office environment and excels under pressure
• Maintains a friendly and positive attitude, exhibiting a high degree of professionalism
• Handles highly sensitive information with discretion
• Works effectively both independently and collaboratively as a team player
• Meticulous attention to detail and effective problem-solving capabilities
• Highly flexible, adapting to changing priorities with ease
• Self-motivated, capable of completing tasks with minimal supervision

Knowledge of French or other languages is an asset

• Staff discounts on internet service and at select local businesses
• Opportunities for professional development, increased responsibility, and advancement
• Opportunities to work on big projects that have a lasting impact on the daily life of Manitobans