CrawlJobs Logo

Customer Care Agent

remotivatejobs.com Logo

RemotivateJobs

Location Icon

Location:
Greece

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for someone who is customer-oriented to deliver happiness to our customers in Greece & Cyprus (shifts: including evening & night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? Join our dynamic team as a Customer Care Agent for the Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email.

Job Responsibility:

  • Deliver happiness to customers in Greece & Cyprus
  • take charge of communication with end users and partners
  • showcase verbal and written communication across live chat, incoming calls, and email

Requirements:

  • Problem-solving oriented
  • team player
  • multitasking and critical thinking
  • fluency in Greek and English
  • computer skills and ability to use office equipment
  • prior experience in customer service is a plus
  • bachelor's degree is a plus

Nice to have:

  • Prior experience in customer service
  • bachelor's degree
What we offer:
  • Attractive remuneration package
  • ticket restaurant card
  • private medical & life insurance from day #1
  • access to online mental health platform with unlimited therapy and coaching sessions
  • access to online training platform for personal and professional growth
  • in-house cafeteria and gym available
  • pension plan to help you invest in the future

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Care Agent

Customer Care Agent

By joining this role, you'll play a vital part in enhancing the customer experie...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of experience in a call center
  • experience in the Energy Sector or Service Provision will be considered an asset
  • working hours flexibility
  • fluency in English both written and verbal
  • excellent communication and negotiation skills
  • good knowledge of Technology including PCs, software applications, and telephone systems
Job Responsibility
Job Responsibility
  • manage incoming inquiries through all customer service touch points
  • conduct entries with all the required customer information in the company’s CRM system
  • handle customer complaints through all touch points in accordance with company procedures
  • initiate outbound calls within the customer's lifecycle
  • work in shifts according to Customer Service working hours
What we offer
What we offer
  • competitive remuneration package
  • discount on the household electricity bill
  • flexible cooperation models to achieve fast results and increased productivity
  • Fulltime
Read More
Arrow Right

Customer Care Centre Agent

The role involves building and retaining long-lasting relationships with new and...
Location
Location
Thailand , Bang Phli
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fresh graduates are welcome, as well as candidates with experience in customer service or call centre roles
  • you are comfortable using a computer and basic digital tools required for the role
  • you can communicate confidently and clearly (both spoken and written) in Thai and English
  • you are able to work shifts including weekends and public holidays
  • you understand how the Customer Care Centre supports customers before, during, and after their purchases
  • you can manage tasks with flexibility, speed, and simplicity
  • you are capable of handling customer concerns and complaints and finding win-win solutions
  • you demonstrate a courteous, professional, and friendly manner in customer interactions, especially over the phone
  • you can work independently and collaboratively with a team
  • you are comfortable working at IKEA Bangna (Mega Bangna) and able to commute to this location as required
Job Responsibility
Job Responsibility
  • Build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment
  • value and fulfill customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive shopping experience that creates trust in the IKEA brand
  • identify the customers’ needs and use your knowledge of the IKEA systems and processes to offer solutions
  • take ownership for resolving your customer’s individual needs
  • communicate a realistic timeline for this resolution and keep them informed as promised
  • work both individually and with your colleagues to ensure that you match your agreed service levels
  • offer appropriate solutions to the customers, giving advice on add-on sales
  • encourage customers to buy more
  • anticipate customer needs, promote products and services, and improve their home-to-home shopping experience
  • seek feedback and give feedback constructively to colleagues
  • Fulltime
Read More
Arrow Right

Advanced Customer Care Agent

We are growing our Customer department! We are looking for a Customer Care Agent...
Location
Location
Germany , Chemnitz
Salary
Salary:
Not provided
staffbase.com Logo
Staffbase
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer support with a strong customer-focused mindset, showing empathy and patience in every interaction
  • Excellent communication skills, with the ability to engage effectively with both customers and internal stakeholders
  • Strong problem-solving abilities combined with a structured, solution-oriented approach
  • Foundational knowledge of web technologies (SSO, APIs, HTML/CSS) and the ability to apply this in troubleshooting scenarios
  • Fluency in both German and English, written and spoken (min. Level C1)
  • Familiarity with support tools such as Zendesk, Jira, Confluence, or Slack is an advantage
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service, primarily via email, phone and video call
  • Take full ownership of support tickets and guide them through all process stages until the best solution is found
  • Investigate potential bugs and errors, escalate when necessary, and keep relevant teams continuously informed
  • Perform deep troubleshooting on complex issues to identify root causes
  • Act as the primary technical contact for key customers
  • Proactively reach out to customers who may be affected by an issue to provide timely updates and guidance
What we offer
What we offer
  • Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a company pension scheme
  • Volunteers Day - you’ll get one day off per year for supporting a social project
  • Fulltime
Read More
Arrow Right

Advanced Customer Care Agent

We are growing our Customer department! We are looking for a Customer Care Agent...
Location
Location
Germany , Dresden
Salary
Salary:
Not provided
staffbase.com Logo
Staffbase
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer support with a strong customer-focused mindset, showing empathy and patience in every interaction
  • Excellent communication skills, with the ability to engage effectively with both customers and internal stakeholders
  • Strong problem-solving abilities combined with a structured, solution-oriented approach
  • Foundational knowledge of web technologies (SSO, APIs, HTML/CSS) and the ability to apply this in troubleshooting scenarios
  • Fluency in both German and English, written and spoken (min. Level C1)
  • Familiarity with support tools such as Zendesk, Jira, Confluence, or Slack is an advantage
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service, primarily via email, phone and video call
  • Take full ownership of support tickets and guide them through all process stages until the best solution is found
  • Investigate potential bugs and errors, escalate when necessary, and keep relevant teams continuously informed
  • Perform deep troubleshooting on complex issues to identify root causes
  • Act as the primary technical contact for key customers
  • Proactively reach out to customers who may be affected by an issue to provide timely updates and guidance
What we offer
What we offer
  • Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a company pension scheme
  • Volunteers Day - you’ll get one day off per year for supporting a social project
  • Fulltime
Read More
Arrow Right

Advanced Customer Care Agent

In this role, you will mainly focus on supporting our customers with all kinds o...
Location
Location
Germany , Leipzig
Salary
Salary:
Not provided
staffbase.com Logo
Staffbase
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer support with a strong customer-focused mindset, showing empathy and patience in every interaction
  • Excellent communication skills, with the ability to engage effectively with both customers and internal stakeholders
  • Strong problem-solving abilities combined with a structured, solution-oriented approach
  • Foundational knowledge of web technologies (SSO, APIs, HTML/CSS) and the ability to apply this in troubleshooting scenarios
  • Fluency in both German and English, written and spoken (min. Level C1)
  • Familiarity with support tools such as Zendesk, Jira, Confluence, or Slack is an advantage
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service, primarily via email, phone and video call
  • Take full ownership of support tickets and guide them through all process stages until the best solution is found
  • Investigate potential bugs and errors, escalate when necessary, and keep relevant teams continuously informed
  • Perform deep troubleshooting on complex issues to identify root causes
  • Act as the primary technical contact for key customers
  • Proactively reach out to customers who may be affected by an issue to provide timely updates and guidance
What we offer
What we offer
  • Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a company pension scheme
  • Volunteers Day - you’ll get one day off per year for supporting a social project
  • Fulltime
Read More
Arrow Right

Customer Care Agent

By joining this role, you'll play a vital part in enhancing the customer experie...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of experience in a call center
  • experience in the Energy Sector or Service Provision will be considered an asset
  • Working hours flexibility
  • Fluency in English both written and verbal
  • Excellent communication and negotiation skills
  • Good knowledge of Technology including PCs, software applications, and telephone systems
Job Responsibility
Job Responsibility
  • Manage incoming inquiries through all customer service touch points (inbound call, mails, social media)
  • Conduct entries with all the required customer information in the company’s CRM system
  • Handle customer complaints through all touch points in accordance with company procedures
  • Initiate outbound calls within the customer's lifecycle
  • Work in shifts according to Customer Service working hours
What we offer
What we offer
  • Competitive remuneration package
  • Discount on the household electricity bill
  • Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
  • Fulltime
Read More
Arrow Right

Customer Care Agent

By joining this role, you'll play a vital part in enhancing the customer experie...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of experience in a call center
  • experience in the Energy Sector or Service Provision will be considered an asset
  • Working hours flexibility
  • Fluency in English both written and verbal
  • Excellent communication and negotiation skills
  • Good knowledge of Technology including PCs, software applications, and telephone systems
Job Responsibility
Job Responsibility
  • Manage incoming inquiries through all customer service touch points (inbound call, mails, social media)
  • Conduct entries with all the required customer information in the company’s CRM system
  • Handle customer complaints through all touch points in accordance with company procedures
  • Initiate outbound calls within the customer's lifecycle
  • Work in shifts according to Customer Service working hours
What we offer
What we offer
  • Competitive remuneration package
  • Group Health Insurance program
  • Discount on the household electricity bill
  • Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
  • Fulltime
Read More
Arrow Right

Customer Care Agent

Join our Customer Excellence Team part of our M Energy Customer Solution Divisio...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of experience in a call center
  • Working hours flexibility
  • Fluency in English both written and verbal
  • Excellent communication and negotiation skills
  • Good knowledge of Technology including PCs, software applications, and telephone systems
  • Experience in the Energy Sector or Service Provision will be considered an asset
Job Responsibility
Job Responsibility
  • Manage incoming inquiries through all customer service touch points (inbound call, mails, social media)
  • Conduct entries with all the required customer information in the company's CRM system
  • Handle customer complaints through all touch points in accordance with company procedures
  • Initiate outbound calls within the customer's lifecycle
  • Work in shifts according to Customer Service working hours
What we offer
What we offer
  • Competitive remuneration package
  • Group Health Insurance program
  • Discount on the household electricity bill
  • Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
  • Fulltime
Read More
Arrow Right