CrawlJobs Logo

Customer Care Agent – Payments & Fintech, Italian speaker

mypos.com Logo

myPOS

Location Icon

Location:
Bulgaria , Sofia

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Are you an Italian-speaking Customer Care professional with a passion for helping people and solving problems? Ready to bring your energy, empathy, and communication skills to one of Europe’s fastest-growing fintech companies? If you enjoy connecting with people, learning new things, and turning every interaction into a great customer experience – we’d love to meet you. At myPOS, we make payments simple, smart, and accessible for everyone. From free multicurrency accounts to powerful e-commerce tools, we empower business owners across Europe to grow and succeed in a fast-moving digital world.

Job Responsibility:

  • Be the friendly and professional voice of myPOS for Italian-speaking customers via chat, email, and phone
  • Support customers with questions about payments, accounts, and our products
  • Guide users through our solutions, helping them get the most value from the platform
  • Work closely with internal teams such as Payments, Risk, and KYC to resolve cases efficiently
  • Turn every interaction into a positive experience that builds trust and loyalty
  • Share customer feedback and insights to help us improve and innovate

Requirements:

  • Fluency in Italian and good command of English, both written and spoken
  • Strong communication skills and a genuine desire to help people
  • Customer-focused attitude with the ability to remain calm and professional
  • Good attention to detail and confidence working with systems and tools
  • Curiosity and willingness to learn about fintech products (previous experience is a plus, but not required)
What we offer:
  • Annual salary reviews and performance bonuses based on your results and impact
  • Access to myPOS Academy and LinkedIn Learning
  • Annual personal development budget
  • Refer-a-friend bonus
  • Team events, social activities, and international networking
  • 25 days paid annual leave, plus 1 extra day each year (up to 30)
  • Premium health insurance, including dental and optical cover
  • 200 BGN monthly meal vouchers
  • Fully covered Multisport card
  • Free coffee, snacks, and drinks at the office

Additional Information:

Job Posted:
January 03, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Care Agent – Payments & Fintech, Italian speaker

New

Florist

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...
Location
Location
Vietnam , Saigon
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Skilled in a wide range of housekeeping functions
  • Responsibility for maintaining the appearance and cleanliness of the whole hotel
  • Empowered to move about their space and do what needs to be done
  • Ensuring a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • On their feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
Job Responsibility
Job Responsibility
  • Delivering guest requests
  • Stocking carts
  • Cleaning rooms and public spaces
  • Other similar responsibilities
  • Making sure the spaces in the hotel help create a great guest experience
What we offer
What we offer
  • Opportunities for training, development, recognition
  • A place where you can pursue your passions in a luxury environment with a focus on holistic well-being
  • Fulltime
Read More
Arrow Right
New

Product Manager

This leading UK travel group is seeking an experienced Product Manager to develo...
Location
Location
United Kingdom , Gloucestershire
Salary
Salary:
40000.00 - 49999.00 GBP / Year
candm.co.uk Logo
C&M Travel Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Product or Contract Manager within the travel industry, ideally with UK and European contracting experience
  • Strong commercial awareness with the ability to identify opportunities and drive product performance
  • Excellent negotiation and relationship building skills
  • Creative thinker with the ability to develop unique and appealing itineraries
  • Confident communicator with the ability to influence stakeholders at all levels
  • Proactive, solutions focused, and comfortable challenging assumptions to drive improvement
  • Highly organised with strong attention to detail and ownership of end to end delivery
Job Responsibility
Job Responsibility
  • Create a diverse product range from initial concept through to launch and delivery
  • Pinpoint emerging trends and unmet demand, generating new product ideas that accelerate passenger growth and strengthen market position
  • Create and manage product plans, ensuring sufficient stock and capacity to achieve budgeted passenger volumes
  • Ensure all products are contracted and ready in line with launch schedules
  • Negotiate and contract hotels and itineraries at competitive rates, securing added value where possible to maintain strong price positioning
  • Work with copywriters to agree final tour copy for online and brochure publication
  • Own the product life cycle end to end, collaborating with colleagues to ensure accuracy, quality, and seamless delivery
  • Attend trade events and actively network to promote the brands and source new product opportunities and partnerships
  • Build and maintain strong supplier relationships to secure the right space at the right price
What we offer
What we offer
  • bonus
  • Hybrid working (2 to 3 days in the office but flexible)
  • Fulltime
Read More
Arrow Right
New

Accounts Receivable Specialist

We are partnering with a growing and dynamic organization seeking a hands-on Acc...
Location
Location
United States , Marlborough
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in accounts receivable, cash collections, and commercial billing
  • Proficiency in QuickBooks and other accounting software
  • Strong knowledge of accounts aging and generating aging reports
  • Excellent communication skills for customer interactions and dispute resolution
  • Ability to perform account reconciliations and ensure compliance with accounting standards
  • Detail-oriented with the ability to manage high volumes of invoices accurately
  • Familiarity with financial reporting and metrics such as Days Sales Outstanding
  • Demonstrated ability to work collaboratively with internal teams and adapt to evolving processes
  • Bachelor’s degree in Accounting or Finance
  • At least 2 years of A/R experience
Job Responsibility
Job Responsibility
  • Generating and processing accurate customer invoices
  • Maintaining customer account records
  • Monitoring aging reports
  • Proactively managing collections to ensure timely payment
  • Reconciling customer accounts
  • Processing billing adjustments
  • Assisting with monthly journal entries
  • Supporting commission calculations
  • Preparing reports related to receivables and cash flow
  • Working closely with sales, operations, and finance teams to ensure accurate order processing, proper pricing, and smooth resolution of customer inquiries related to invoices and payments
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Free online training
Read More
Arrow Right
New

Gsa - housekeeping

Respond promptly to requests from guests and other departments. Fill cart with s...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Fulltime
Read More
Arrow Right
New

System Administrator

2HB Incorporated is seeking a System Administrator to support its government cus...
Location
Location
United States , Annapolis Junction
Salary
Salary:
Not provided
2hb.com Logo
2HB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TS/SCI/Full Scope Polygraph Clearance
  • Containers/Cloud environments
  • Storage Management
  • Virtualization
  • Ip networking and Firewall exp.
  • ALL LINUX
  • Solid understanding of PKI/TLS/crypto including crypto policies
  • Application support and general troubleshooting
  • Lots of SSP compliance and STE/STN support on Linux systems
  • Fulltime
Read More
Arrow Right
New

Senior Accountant

We are looking for a dedicated Senior Accountant to join our client's team in th...
Location
Location
United States , Lansdale
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in accounting or finance
  • At least 3 years of hands-on accounting experience, preferably in construction accounting with project cost tracking expertise
  • Strong proficiency in Excel and QuickBooks
  • Familiarity with construction-related accounting practices such as AIA billing and cost-to-cost adjustments
  • Exceptional analytical skills and attention to detail
  • Ability to work effectively in a fast-paced environment and collaborate with team members
Job Responsibility
Job Responsibility
  • Oversee month-end close processes and generate timely, accurate financial statements in collaboration with leadership
  • Compile and present key performance indicator reports to support strategic decision-making
  • Manage bank and account reconciliations to ensure accuracy and compliance
  • Assist in budgeting, financial planning, and forecasting to align with company goals
  • Supervise coordination with bookkeeping staff to ensure seamless handling of payables and receivables
  • Prepare and process journal entries to maintain accurate ledger accounts
  • Provide support to cross-functional teams and perform additional duties as needed
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Software Engineer

A reliable engineer capable of implementing containerized application workflows ...
Location
Location
United States , Annapolis Junction
Salary
Salary:
Not provided
2hb.com Logo
2HB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TS/SCI/Full Scope Polygraph Clearance
  • Comfortable coding in Go, Python, or TypeScript
  • Familiar with GitOps workflows and CI/CD tools like ArgoCD or Fleet
  • Experience with Kubernetes manifests, Helm, Docker
  • Understands basic concepts of infrastructure-as-code and Linux system operations
  • Can debug and troubleshoot in a containerized environment
Job Responsibility
Job Responsibility
  • Contribute to the development of deployment pipelines and Helm charts
  • Collaborate with backend, frontend, and infrastructure teams to integrate services
  • Work with Kubernetes tooling (Helm, GitOps, etc.) to support scalable deployments
  • Follow team standards and participate in code reviews, testing, and documentation
  • Implement and test logic to handle common app deployment patterns, secrets, and config maps
  • Support internal efforts to standardize and document reusable application deployment templates
  • Fulltime
Read More
Arrow Right
New

Senior Software Engineer

2HB Incorporated is seeking a Senior Software Engineer in order to support its g...
Location
Location
United States , Annapolis Junction
Salary
Salary:
Not provided
2hb.com Logo
2HB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in computer science or related discipline from an accredited college or university, plus five (5) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity
  • OR Bachelor’s degree in computer science or related discipline from an accredited college or university, plus seven (7) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity
  • OR Nine (9) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity
  • Experience using the Linux CLI and Tools
  • Experience developing scripts using Bash
  • Recent Python (3.x) software development experience
  • Experience with Rust programming concepts, or a willingness and aptitude to learn Rust
  • Experience with NoSQL databases including MongoDB
  • Experience with containerization technologies such as Docker and containerd
  • Experience with container orchestration technologies such as Kubernetes
Job Responsibility
Job Responsibility
  • Developing, sustaining, and troubleshooting software suite of applications including DINO and possibly future capabilities as mission needs arise
  • Implementation, testing, and integration with other COTS, GOTS, and FOSS products, packages, and libraries
  • Fulltime
Read More
Arrow Right