Customer Care Adviser

We are looking for an Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care Adviser, you will have a vitally important role – booking and changing flights for customers and handling baggage, claims and other enquiries as well as helping customers who have missed a flight or whose flight has been cancelled. You will be responsible for incoming calls/email and outbound calls across the full range of airline customer queries.