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Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly: our network, our partners, ourselves.
Job Responsibility
Assist customers via multiple channels: calls, emails and more
Investigate and resolve issues by identifying root causes and solutions
Monitor our charging network and act quickly to address any incidents
Master various tools and knowledge bases to provide excellent support
Communicate effectively with internal teams and external partners
Requirements
Languages: Fluency in French and English (written and spoken)
other languages like Portuguese, Spanish, or Polish are a big plus!
Empathy: You understand and care about the user experience
Communication: Excellent written and verbal skills, adaptable to various channels
Proactive Attitude: You work well independently in a fast-moving environment
Passion for Sustainability: Enthusiasm for electric mobility is a strong advantage
Location: Based in Lisbon or willing to relocate. Must be flexible to work rotating shifts.
Nice to have
Portuguese, Spanish, or Polish
Empathy
Passion for Sustainability
What we offer
Free office snacks and unlimited coffee
Meal allowance for every worked day
Hands-on experience in a dynamic, multi-country operation
A chance to develop professional communication and problem-solving skills in both English and Polish