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Customer Care 1 Year Internship – French & English Speaker

Portugal, Lisbon 920.00 EUR / Month · Job Posted May 29, 2026
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Job Description

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly: our network, our partners, ourselves.

Job Responsibility

  • Assist customers via multiple channels: calls, emails and more
  • Investigate and resolve issues by identifying root causes and solutions
  • Monitor our charging network and act quickly to address any incidents
  • Master various tools and knowledge bases to provide excellent support
  • Communicate effectively with internal teams and external partners

Requirements

  • Languages: Fluency in French and English (written and spoken)
  • other languages like Portuguese, Spanish, or Polish are a big plus!
  • Empathy: You understand and care about the user experience
  • Communication: Excellent written and verbal skills, adaptable to various channels
  • Proactive Attitude: You work well independently in a fast-moving environment
  • Passion for Sustainability: Enthusiasm for electric mobility is a strong advantage
  • Location: Based in Lisbon or willing to relocate. Must be flexible to work rotating shifts.

Nice to have

  • Portuguese, Spanish, or Polish
  • Empathy
  • Passion for Sustainability

What we offer

  • Free office snacks and unlimited coffee
  • Meal allowance for every worked day
  • Hands-on experience in a dynamic, multi-country operation
  • A chance to develop professional communication and problem-solving skills in both English and Polish
  • Insight into the growing electric mobility sector
  • Possibility to turn into a Full-Time contract

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