Customer Business Manager (Flagships and Department Stores)

Customer Business Manager (Flagships and Department Stores) - Due to growth, ELEMIS have created a brand new role in our UK Commercial team for a Customer Business Manager focusing on Flagships and Department stores. Reporting to our Head of Wholesale for UK&I, this is a key leadership role which will be responsible for delivering profitability across our portfolio of prestige wholesale retail partners. A strategic lead for your accounts, you will develop and execute Joint Business Plans, drive market share growth, and identify new opportunities to expand distribution, visibility, and commercial performance across our luxury brand portfolio. You will be the primary commercial interface between our organisation and key retail partners, balancing retailer objectives with brand priorities to deliver sustainable growth, strong profitability, and exceptional execution. This is a highly collaborative role requiring strong commercial acumen, relationship management skills, and the ability to influence both internal and external stakeholders. As a leader within the commercial organisation, you will coach and develop a high-performing team made up of Senior and Junior NAM's while building long-term strategic partnerships that strengthen our position within the prestige beauty channel.