Customer Booking Advisor Job at Verisure Services (UK) Limited (Newcastle Upon Tyne)

Customer Service Advisor

We are currently recruiting on behalf of our client for a Customer Service Advis...

Location

United Kingdom , Raynes Park

Salary:

25000.00 - 32000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Warm, friendly, and confident manner when interacting with clients
Accurate, reliable, and professional approach to work
High level of computer literacy
Well-presented, with a smart appearance
Strong sense of initiative and a desire to learn and progress
Team player who thrives in a collaborative environment
Previous experience in a customer-facing role preferred
Must be a non-smoker and non-vaper
Must demonstrate high levels of reliability and discretion

Job Responsibility

Handle client enquiries by phone, email, and live chat with professionalism and warmth
Schedule appointments and bookings accurately and efficiently
Make customer care calls and arrange appropriate follow-up support
Greet clients on arrival and help them feel welcome and at ease
Prepare seminar rooms for training events
Maintain simple spreadsheets with accuracy
Use initiative to support business operations and enhance customer experience

What we offer

On-site parking
Private medical insurance
28 days paid holiday (plus bank holidays)
Supportive and positive workplace culture

Fulltime

Customer Service Advisor

Join an award-winning organization passionate about delivering excellent service...

Location

United Kingdom , Birmingham

Salary:

12.56 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or call-handling role
a confident, calm, and professional telephone manner
excellent organisational skills and strong attention to detail
the ability to perform well under pressure
proficiency in Microsoft Office applications

Job Responsibility

Responding to a high volume of incoming telephone calls and client booking requests
coordinating new client requirements and handling general enquiries with efficiency and care
managing email correspondence with professionalism and attention to detail

What we offer

Holiday pay
a comprehensive benefits package through Office Angels

Parttime

Sales & Customer Support Advisor

As a Sales & Customer Support Advisor, you'll be a key player in delivering exce...

Location

United Kingdom , Ilminster

Salary:

25000.00 - 27500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a busy business environment, ideally in customer service or sales
Proficiency in Microsoft Excel and Outlook
Strong communication and relationship-building skills
Highly organised with a keen eye for detail

Job Responsibility

Managing customer enquiries, quotations, and orders using their CRM system
Supporting Area Sales Managers and Business Development teams with lead qualification and presentations
Coordinating deliveries and resolving any issues with empathy and professionalism
Handling post-order communications and documentation
Booking commissioning visits and warranty callouts
Providing product information and simple technical advice
Monitoring outstanding quotes and opportunities to maximise conversion

What we offer

Defined Contribution Pension: 5% employer / 5% employee contributions
Cycle to Work Scheme
Employee Assistance Programme
Corporate Gym Membership
Mental Health First Aiders on site
Free Life Assurance: 3x annual salary
Christmas Savings Club & Festive Activities
Employee Discount Platform: With local businesses

Fulltime

Memorial Advisor

Have you always wanted to use your transferable Sales / Customer skills in a rol...

Location

United Kingdom , Ilford

Salary:

25799.00 - 27500.00 GBP / Year

WesterleighGroup

Expiration Date

Until further notice

Requirements

Previous experience as a Sales Executive / Sales Advisor / Sales Assistant / Sales Representative / Sales Consultant / Funeral Arranger
Consultative sales experience
Natural communicator with a flair for building relationships and providing excellent customer service
Ability to speak to people in a caring and understanding manner
Resilient and organised with excellent attention to detail
A good active listener
Excellent Administration and IT skills
Comfortable using Word / Excel, writing emails and letters
A real team player, with compassion and the desire to make a difference every day

Job Responsibility

Active listening and asking questions to understand the family and their grief process
Developing a consistent and ethical consultative sales approach
Lead and manage our commercial conversations with exceptional care
Ensure our families are presented with every possible choice to create a personal memorial
Making calls and booking appointments with families
Using the bespoke IT system called Chronicle to discuss memorial options
Walking the grounds with a family to show them different plots
Answering the phone, actioning email enquiries and sending outbound paperwork / letters
Liaising with different suppliers to place orders
Provide the family with a breakdown of costs and process the final transactions

What we offer

Commission from sales
32 days holiday (Includes 8 days bank holiday)
Life Assurance
Access to a wide range of retail discounts and wellbeing support
Ongoing learning & development
Pension scheme
Employee Assistance / Occupational health support Program
Mindfulness App
Mental Health Ambassadors
Free Cremation benefit for Immediate family

Fulltime

HNW Client Handler / Client Advisor

We are seeking an experienced Personal Lines insurance professional with a passi...

Location

United Kingdom , Richmond

Salary:

35000.00 - 45000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

A technically strong understanding of Personal Lines products
Experience of using the Acturis broking system (nice to have)
Cert CII qualified or prepared to commit to your Cert journey (nice to have)
Agile and intuitive thinking
an ability to make decisions quickly and confidently
Effective organisation, accuracy, and attention to detail
Solid workload management skills
Excellent level of written and verbal communication
Ability to demonstrate exceptional levels of integrity and discretion at all times
Passion, energy, and a strong customer service ethos

Job Responsibility

Provide a positive client experience through careful and tailored communication
Manage renewals with accuracy and certainty
Confidently deal with policy adjustments, renewal invitations, and placing policies
Assist with new business and identify cross-selling and upselling opportunities
Manage your own book of business, ensuring insurance needs are met

Fulltime

Keyholder Client Advisor

AMI is looking for a Keyholder to join our Melrose team! Reporting to the Store ...

Location

United States , Los Angeles

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

At least 2+ years of experience in retail management
Experience in stock managing, operations, or retail preferred
Familiar with sales techniques
Smiling, dynamic, involved, and excellent interpersonal skills
Team player with a strong sense of team leadership to deliver results beyond expectations
Mastering customer service skills and demonstrating ability to foster a customer-service spirit
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends
A second language would be appreciated

Job Responsibility

Drive sales and performance and continually create engaging client experience and long-term relationships with clients
Support team to achieve individual and store sales targets
See business opportunities and possible challenges to help initiate changes and improve the business
Engage with customers in offering a unique experience and assisting them in exploring the world of AMI
Welcome customers according to AMI values: being friendly, smiling, and always in a good mood
Understand customer needs and propose a relevant selection of products while encouraging cross selling
Assist customers during fittings and accommodate any alterations when needed
Drive the team to fully embrace a customer loyalty culture of building strong and long-term relationships with clients
Introduce new customers to the brand
Support team to achieve sales targets by keeping the stockrooms organized and stock level accurate, updating on all new arrivals and replenishment

What we offer

Join a fast-growing and caring fashion house
Have a rewarding experience in a brand that promotes "Friendly Luxury."
Join a stimulating and passionate team

Fulltime

Keyholder Client Advisor

AMI is looking for a Keyholder to join our Greene! Reporting to the Store Manage...

Location

United States , New York

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

At least 2+ years of experience in retail management
Experience in stock managing, operations, or retail preferred
Familiar with sales techniques
Smiling, dynamic, involved, and excellent interpersonal skills
Team player with a strong sense of team leadership to deliver results beyond expectations
Mastering customer service skills and demonstrating ability to foster a customer-service spirit
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends

Job Responsibility

DRIVING SALE: Keyholder will drive sales and performance and continually create engaging client experience and long-term relationships with clients
Supports team to achieve individual and store sales targets
Sees business opportunities and possible challenges to help initiate changes and improve the business
CUSTOMER RELATIONS: You will engage with customers in offering a unique experience and assisting them in exploring the world of AMI
Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood
Understands customer needs and proposes a relevant selection of products while encouraging cross selling
Assists customers during fittings and accommodates any alterations when needed
Drives the team to fully embrace a customer loyalty culture of building strong and long-term relationships with clients
Introduces new customers to the brand
TEAM MANAGEMENT: Supports team to achieve sales targets by keeping the stockrooms organized and stock level accurate, updating on all new arrivals and replenishment

What we offer

Join a fast-growing and caring fashion house
Have a rewarding experience in a brand that promotes "Friendly Luxury"
Join a stimulating and passionate team

Fulltime

Senior Customer Success Manager, Enterprise

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs
Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience
Experience balancing a book of business in a customer-facing environment
Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau

Job Responsibility

Drive customer outcomes and adoption across a portfolio of Atlassian customers in Southeast Asia
Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
Manage post-sales activity for your customers through relationship-building, product expertise and execution
Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements
Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate
Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Customer Booking Advisor

Verisure Services (UK) Limited

Location:
United Kingdom , Newcastle Upon Tyne

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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Customer Booking Advisor

Verisure Services (UK) Limited

Location:United Kingdom , Newcastle Upon Tyne

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 04, 2026

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