Customer / Back Office Support Executive Job at Infosearch BPO Services Pvt Ltd (Chennai)

Aesthetic Academy & Customer Care Executive

The Education and Customer Care Executive is responsible for facilitating our ev...

Location

Ireland , Dublin

Salary:

Not provided

Healthxchange

Expiration Date

Until further notice

Requirements

Self-motivated, with a positive can-do attitude
Strong initiative and problem-solving skills
Excellent interpersonal skills with a proven ability to influence internal and external parties
Previous experience in Aesthetics
Proven communication skills and confident telephone manner
Previous experience in supporting events
Excellent understanding of what a great customer experience is
Strong organisational skills
Excellent email writing skills
Ability to work under pressure in a fast-paced environment

Job Responsibility

Act as a location lead in Ireland for Academy events, providing co-ordination of resources, supporting with delegate arrivals and throughout the event to ensure a smooth customer experience
Respond to customer enquiries (phone and email) regarding training bookings or events
Liaise with Academy team, Clinical team, Education team and relevant sales teams to ensure an excellent delegate training experience in academy
Support Academy operations to facilitate events such as catering, product ordering, event set up etc
Support Academy Manager in maintaining control of budgetary allocations for Ireland
Support our sales team with orders, prospects, onboarding of clients and existing client queries
Offer optimal customer service and support to any models attending on relevant training sessions
Provide back up support for customer inboxes across our different brands and customer communication methods
Ensure a smooth facility hire process is supported by acting as the Key in house support, as with any internal Academy event
Act as a brand ambassador when interacting with clients, consistently demonstrating high levels of integrity, diligence, and professionalism

What we offer

Company pension
annual performance bonus
23 days holiday plus bank holidays (and increasing with service)
staff discount
staff social events

Fulltime

Executive Assistant II

The Executive Assistant will perform a range of highly skilled and specialized a...

Location

United States , San Diego

Salary:

67475.20 - 104603.20 USD / Year

SANDAG

Expiration Date

Until further notice

Requirements

High school diploma or equivalent supplemented by specialized administrative training or college-level business courses
Five or more years of increasingly responsible experience providing administrative support to C-level Executives or multiple Senior Executives
Demonstrated experience providing complex administrative support services for multiple senior leaders in a fast-paced environment
Experience working with elected officials, municipal government, city/county departments, and similar public sector organizations is desirable
Experience coordinating a high volume of meetings and appointments involving multiple participants and managing complex executive calendars
Demonstrated ability to understand competing priorities and negotiate scheduling requests
Demonstrated ability to prepare and format a wide variety of documents including correspondence, agendas, speaking points, reports, and briefing materials
Demonstrated ability to type or take accurate notes at a speed necessary for successful job performance
Advanced proficiency with the Microsoft Office Suite (particularly Outlook, Word, and Excel), including calendar management, meeting coordination, and communication management
Advanced skills in AdobeSign and PDF packet creation, including assembling, organizing, and routing complex approval documents preferred

Job Responsibility

Provide complex administrative support to the Senior Leadership Team, including the Chief Executive Officer (CEO), Chief Financial Officer, and General Counsel
Coordinate a high volume of in-person and virtual meetings, phone calls, and related activities with elected officials, public agency executives, and business and community leaders
Manage complex and frequently changing executive calendars
Provide scheduling support as needed outside of regular business hours
Coordinate and/or verify arrangements for Executive attendance at meetings, conferences, hearings, media briefings, and community events
Assist Executives in preparing for meetings, presentations, and events by gathering and providing materials in advance
Serve as a liaison between Executives and internal departments, as well as external agencies, jurisdictions, and organizations at the local, state, and federal level
Coordinate travel arrangements for Executives and, at times, Board Members traveling on SANDAG business
Provide review and oversight of business travel for all employees, including interpreting and applying agency policies and procedures
Prepare and submit reimbursement claims for business expenses incurred by Senior Executives

Fulltime

Executive Office Coordinator

Our client, a consulting firm in downtown Washington, DC, is seeking a temporary...

Location

United States , Washington, DC

Salary:

70000.00 - 75000.00 USD / Year ▼

Beacon Hill

Expiration Date

Until further notice

Requirements

A bachelor’s degree is required
5+ years of administrative, executive, or office assistant experience is required
Strong skills in MS Office, Zoom, and Teams
Organized and detail-oriented with excellent oral/written communication, multitasking, and customer service skills
Ability to exercise discretion with confidential information and work in a fast-paced environment

Job Responsibility

Act as the main point-of-contact for office needs and support leadership team members
Handle meeting coordination, workshop logistics, and ensure clients are receiving any support needed
Maintain documentation for support best practices such as catering recommendations, local support roles, etc
Coordinate office reservations, catering requests, reconcile expenses, and handle printing needs
Provide back-up support to reception and complete additional tasks/special projects as needed

What we offer

Metro accessible

Fulltime

Tally Customer Support Executive

We are looking for an ambitious Tally Executive to provide support to our client...

Location

Salary:

Not provided

Antraweb Technologies Pvt. Ltd.

Expiration Date

Until further notice

Requirements

B.com / B.sc / BA / BMS
Only Male Candidates are eligible to apply this job
Good Command in Tally and Excel
Hard Work
Good Self Learning Skill
Team Player
Ready to take new Challenge
Good Communication skill
Fundamental of Accounting Knowledge
Knowledge of Tally ERP 9 / Tally Prime & MS Office

Job Responsibility

Installation of Tally Software
Solving Tally Problem
Tally Software Training and Implementation
Solving the Customer's Tally problem from back office by Telephonic or Remote Access
Solving Customer's Tally Problem by visiting at customer's place

Customer Resolution Specialist

You will work as single point of contact(SPOC) for a predefined group of custome...

Location

China , Beijing Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Preferably two years or more customer service experience within a similar sized organization
Working knowledge of English, both orally and in writing
PC literacy, including word processing, spreadsheets and databases
Knowledge of Lotus Notes tools
Familiar with work-related routines under SATAIR ERP system
Shipping knowledge, (including transportation of dangerous goods and INCO terms)
Attention to detail
Ability to and willingness to work under pressure
Good dispute resolution skills
Good negotiation skills

Job Responsibility

Processing requests received by e-mails and phone
Following up on orders to ensure KPIs such as delivery on time and customer satisfaction
Handling customer inquiries and complaints
Acting as the global contact on a daily basis to procurement, warehouse, shipping, sales, product management, accounting etc. to support our customers
Acting as back-up for any team member who is out of office
Participate in and contribute to a high performing Customer Service Team
Participate in and contribute to a high performing cross functional Customer Account Support Team
Build and maintain strong customer satisfaction through industry leading quick response times as well as honest and qualified responses to all customer requests and inquiries
Handle quotations and customer orders pertaining to SATAIR products including timely follow up on quotations, orders and backorders
Support Sales and Finance in collection of Accounts Receivables

Fulltime

Banking Specialist - Client Onboarding & Offering

As a Banking Specialist you will be part of Avaloq’s global banking operations d...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven experience in creating data models using Power BI
Strong proficiency in SQL, including query writing and database management
Familiarity with Jira and Confluence for data integration and project management
Excellent analytical and problem-solving skills
Ability to work collaboratively in a team environment
Strong communication skills to convey complex data concepts to non-technical stakeholders
A deep understanding of one or more of the traditional Banking Operations services
At least 4 years of Banking Operations experience either as a Banking Specialist working on the daily business or as a UAT tester
Proficiency in market standard central testing tools
Flexible weekend work for Release Cut Over (occasional)

Job Responsibility

Develop and maintain robust data models using Power BI to support business intelligence and analytics needs
Utilize SQL to design, implement, and optimize database structures and queries for efficient data retrieval and analysis
Integrate data from Jira and Confluence to create comprehensive models that enhance project tracking and collaboration
Collaborate with cross-functional teams to understand data requirements and translate them into effective data models
Organize and manage meetings and workshops using pertinent techniques and providing perceptive results
Facilitate collaboration and governance between various stakeholders involved in project management for onboarding new Banks into Avaloq back-office, testing and other ongoing projects to ensure timeliness and quality of deliverables
Participate and execute User Acceptance Tests and Non-Regression Testing for new client onboarding projects and system upgrades
Ensure test cases reflect intended functionality and workflow
Identify and track defects while ensuring timely resolution
Interact with different stakeholders, such as Back Office teams, Test & Release Management and IT to fix the issues experienced during the testing phase

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Digital Service Engineer Intern

As an integral member of our team, you will play a pivotal role helping customer...

Location

United States , Warminster, Greenwood

Salary:

25.00 USD / Hour

Alfa Laval

Expiration Date

Until further notice

Requirements

Currently pursuing bachelor's degree in engineering or related field
Be solution driven and focus on achieving results
Take responsibility for actions with a ‘can-do’ attitude
Influence events actively and make tough decisions when required
Identify urgent decisions and make decisions under pressure
Take calculated risks on the basis of adequate information and analysis
Be able to help customers identify their needs and explain technically complex topics
Understand service customers’ needs on a basic level
Put the customer first and be eager to please them in line with company standards
Good reporting and documentation skills

Job Responsibility

Execute services according to digital service catalogue on specific products, modules and systems
Execute and provide technical support to customers: remote commissioning, installation inspection, testing, repairing and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site and remotely
Help customers to identify the needs, and perform remote troubleshooting, identification, and analysis of the customer’s equipment (DEC/HSS/GPHE) problem
Troubleshoot, investigate, and resolve customer equipment technical problems remotely
Monitor the connected equipment and proactively support customers remotely and prepare monthly status reports for customers
Act as back up for Digital Service Coordinator to perform weekly status check on connected equipment
Support Digital Service Coordinator with technical expertise for them to plan and prepare the digital services
Receive training and deploy customer centric experience, give feedback to service sales team and continuous improve customer interaction in the digital arena
Open and handle customer cases in case management tool
Prepare service report along with observations & recommendation based digital services provided to customers

Fulltime

Office Administrative Coordinator/Receptionist

Our client, a financial advisory firm located in Midtown Manhattan is looking to...

Location

United States , New York

Salary:

31.00 - 38.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor’s Degree, preferred
At least 1-2+ years of prior experience as an administrative assistant or office coordinator
At least 1-2+ years of prior experience sitting reception/ front desk
Experience working in a fast-paced corporate environment supporting senior executives, financial or legal services preferred
Ability to exercise sound judgment and discretion in dealing with highly confidential/sensitive business matters
Excellent time management skills and attention to detail
Strong computer aptitude with knowledge of Microsoft Office (Word, Excel, PowerPoint) and ability to learn new technology as needed
Ability to multi-task while maintaining excellent oral and written communication skills
Dependable and detail oriented with excellent organizational and interpersonal skills
Able to contribute positively as part of a team, helping out with tasks as required

Job Responsibility

Provide administrative support to several employees at the New York office, including but not limited to travel arrangements, phone coverage, meeting coordination and calendar management and maintenance
Greet and welcome visitors and clients, providing a positive first impression of the firm
notify the appropriate person of any visitor arrivals and/or escort them to specific destinations if required
Ensure the office is maintained to appropriate standards on a day-to-day basis
Field internal and external general office inquiries and manage all incoming calls, directing them to the appropriate person
Manage the booking of meeting rooms and ensure they are prepared and set up accordingly (including the ordering and setup of any catering) for meetings in advance of start time
post-meeting, ensure the meeting room is cleaned and ready for next meeting
Work with office services team to coordinate all facilities related work including office maintenance, improvements and problem resolutions
Provide technical support for office equipment and systems
escalate local problems to appropriate support teams

Fulltime

Customer / Back Office Support Executive

Infosearch BPO Services Pvt Ltd

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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