Customer / Back Office Support Executive Job at Infosearch BPO Services Pvt Ltd (Chennai)

Aesthetic Academy & Customer Care Executive

The Education and Customer Care Executive is responsible for facilitating our ev...

Location

Ireland , Dublin

Salary:

Not provided

Healthxchange

Expiration Date

Until further notice

Requirements

Self-motivated, with a positive can-do attitude
Strong initiative and problem-solving skills
Excellent interpersonal skills with a proven ability to influence internal and external parties
Previous experience in Aesthetics
Proven communication skills and confident telephone manner
Previous experience in supporting events
Excellent understanding of what a great customer experience is
Strong organisational skills
Excellent email writing skills
Ability to work under pressure in a fast-paced environment

Job Responsibility

Act as a location lead in Ireland for Academy events, providing co-ordination of resources, supporting with delegate arrivals and throughout the event to ensure a smooth customer experience
Respond to customer enquiries (phone and email) regarding training bookings or events
Liaise with Academy team, Clinical team, Education team and relevant sales teams to ensure an excellent delegate training experience in academy
Support Academy operations to facilitate events such as catering, product ordering, event set up etc
Support Academy Manager in maintaining control of budgetary allocations for Ireland
Support our sales team with orders, prospects, onboarding of clients and existing client queries
Offer optimal customer service and support to any models attending on relevant training sessions
Provide back up support for customer inboxes across our different brands and customer communication methods
Ensure a smooth facility hire process is supported by acting as the Key in house support, as with any internal Academy event
Act as a brand ambassador when interacting with clients, consistently demonstrating high levels of integrity, diligence, and professionalism

What we offer

Company pension
annual performance bonus
23 days holiday plus bank holidays (and increasing with service)
staff discount
staff social events

Fulltime

Executive Office Coordinator

Our client, a consulting firm in downtown Washington, DC, is seeking a temporary...

Location

United States , Washington

Salary:

70000.00 - 75000.00 USD / Year ▼

Beacon Hill

Expiration Date

Until further notice

Requirements

A bachelor's degree is required
5+ years of administrative, executive, or office assistant experience is required
Strong skills in MS Office, Zoom, and Teams
Organized and detail-oriented with excellent oral/written communication, multitasking, and customer service skills
Ability to exercise discretion with confidential information and work in a fast-paced environment

Job Responsibility

Act as the main point-of-contact for office needs and support leadership team members
Handle meeting coordination, workshop logistics, and ensure clients are receiving any support needed
Maintain documentation for support best practices such as catering recommendations, local support roles, etc.
Coordinate office reservations, catering requests, reconcile expenses, and handle printing needs
Provide back-up support to reception and complete additional tasks/special projects as needed

What we offer

Metro accessible

Fulltime

Executive Office Coordinator

Our client, a consulting firm in downtown Washington, DC, is seeking a temporary...

Location

United States , Washington

Salary:

70000.00 - 75000.00 USD / Year ▼

Beacon Hill

Expiration Date

Until further notice

Requirements

A bachelor's degree is required
5+ years of administrative, executive, or office assistant experience is required
Strong skills in MS Office, Zoom, and Teams
Organized and detail-oriented with excellent oral/written communication, multitasking, and customer service skills
Ability to exercise discretion with confidential information and work in a fast-paced environment

Job Responsibility

Act as the main point-of-contact for office needs and support leadership team members
Handle meeting coordination, workshop logistics, and ensure clients are receiving any support needed
Maintain documentation for support best practices such as catering recommendations, local support roles, etc.
Coordinate office reservations, catering requests, reconcile expenses, and handle printing needs
Provide back-up support to reception and complete additional tasks/special projects as needed

What we offer

Metro accessible

Fulltime

Tally Customer Support Executive

We are looking for an ambitious Tally Executive to provide support to our client...

Location

Salary:

Not provided

Antraweb Technologies Pvt. Ltd.

Expiration Date

Until further notice

Requirements

B.com / B.sc / BA / BMS
Only Male Candidates are eligible to apply this job
Good Command in Tally and Excel
Hard Work
Good Self Learning Skill
Team Player
Ready to take new Challenge
Good Communication skill
Fundamental of Accounting Knowledge
Knowledge of Tally ERP 9 / Tally Prime & MS Office

Job Responsibility

Installation of Tally Software
Solving Tally Problem
Tally Software Training and Implementation
Solving the Customer's Tally problem from back office by Telephonic or Remote Access
Solving Customer's Tally Problem by visiting at customer's place

Customer Resolution Specialist

You will work as single point of contact(SPOC) for a predefined group of custome...

Location

China , Beijing Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Preferably two years or more customer service experience within a similar sized organization
Working knowledge of English, both orally and in writing
PC literacy, including word processing, spreadsheets and databases
Knowledge of Lotus Notes tools
Familiar with work-related routines under SATAIR ERP system
Shipping knowledge, (including transportation of dangerous goods and INCO terms)
Attention to detail
Ability to and willingness to work under pressure
Good dispute resolution skills
Good negotiation skills

Job Responsibility

Processing requests received by e-mails and phone
Following up on orders to ensure KPIs such as delivery on time and customer satisfaction
Handling customer inquiries and complaints
Acting as the global contact on a daily basis to procurement, warehouse, shipping, sales, product management, accounting etc. to support our customers
Acting as back-up for any team member who is out of office
Participate in and contribute to a high performing Customer Service Team
Participate in and contribute to a high performing cross functional Customer Account Support Team
Build and maintain strong customer satisfaction through industry leading quick response times as well as honest and qualified responses to all customer requests and inquiries
Handle quotations and customer orders pertaining to SATAIR products including timely follow up on quotations, orders and backorders
Support Sales and Finance in collection of Accounts Receivables

Fulltime

Banking Specialist - Client Onboarding & Offering

As a Banking Specialist you will be part of Avaloq’s global banking operations d...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven experience in creating data models using Power BI
Strong proficiency in SQL, including query writing and database management
Familiarity with Jira and Confluence for data integration and project management
Excellent analytical and problem-solving skills
Ability to work collaboratively in a team environment
Strong communication skills to convey complex data concepts to non-technical stakeholders
A deep understanding of one or more of the traditional Banking Operations services
At least 4 years of Banking Operations experience either as a Banking Specialist working on the daily business or as a UAT tester
Proficiency in market standard central testing tools
Flexible weekend work for Release Cut Over (occasional)

Job Responsibility

Develop and maintain robust data models using Power BI to support business intelligence and analytics needs
Utilize SQL to design, implement, and optimize database structures and queries for efficient data retrieval and analysis
Integrate data from Jira and Confluence to create comprehensive models that enhance project tracking and collaboration
Collaborate with cross-functional teams to understand data requirements and translate them into effective data models
Organize and manage meetings and workshops using pertinent techniques and providing perceptive results
Facilitate collaboration and governance between various stakeholders involved in project management for onboarding new Banks into Avaloq back-office, testing and other ongoing projects to ensure timeliness and quality of deliverables
Participate and execute User Acceptance Tests and Non-Regression Testing for new client onboarding projects and system upgrades
Ensure test cases reflect intended functionality and workflow
Identify and track defects while ensuring timely resolution
Interact with different stakeholders, such as Back Office teams, Test & Release Management and IT to fix the issues experienced during the testing phase

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Digital Service Engineer Intern

As an integral member of our team, you will play a pivotal role helping customer...

Location

United States , Warminster, Greenwood

Salary:

25.00 USD / Hour

Alfa Laval

Expiration Date

Until further notice

Requirements

Currently pursuing bachelor's degree in engineering or related field
Be solution driven and focus on achieving results
Take responsibility for actions with a ‘can-do’ attitude
Influence events actively and make tough decisions when required
Identify urgent decisions and make decisions under pressure
Take calculated risks on the basis of adequate information and analysis
Be able to help customers identify their needs and explain technically complex topics
Understand service customers’ needs on a basic level
Put the customer first and be eager to please them in line with company standards
Good reporting and documentation skills

Job Responsibility

Execute services according to digital service catalogue on specific products, modules and systems
Execute and provide technical support to customers: remote commissioning, installation inspection, testing, repairing and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site and remotely
Help customers to identify the needs, and perform remote troubleshooting, identification, and analysis of the customer’s equipment (DEC/HSS/GPHE) problem
Troubleshoot, investigate, and resolve customer equipment technical problems remotely
Monitor the connected equipment and proactively support customers remotely and prepare monthly status reports for customers
Act as back up for Digital Service Coordinator to perform weekly status check on connected equipment
Support Digital Service Coordinator with technical expertise for them to plan and prepare the digital services
Receive training and deploy customer centric experience, give feedback to service sales team and continuous improve customer interaction in the digital arena
Open and handle customer cases in case management tool
Prepare service report along with observations & recommendation based digital services provided to customers

Fulltime

Customer Operations Assistant

You’ll join our fast-growing team at the heart of our operations, directly suppo...

Location

Cameroon; Côte d'Ivoire; Senegal , Douala; Abidjan; Dakar

Salary:

Not provided

Capi Money

Expiration Date

Until further notice

Requirements

1–2 years of experience in customer operations, support, back-office operations, or a similar execution-focused role
Strong attention to detail and ability to follow structured guidelines with consistency and accuracy
Comfortable handling repetitive operational tasks in a fast-paced environment while meeting SLAs
Fluent in French (written and spoken) and comfortable with English

Job Responsibility

Review and approve supplier invoices in line with Capi’s internal compliance approval guidelines
Validate that invoices match the transaction details registered on the platform and flag discrepancies early
Create issues when invoices are incomplete, unclear, or non-compliant
Follow up with clients when issues remain unclear to them, to clearly explain required corrections and next steps
Ensure invoices are approved within defined SLAs
Escalate suspicious or high-risk cases to Compliance or Ops Leads with clear context and documentation
Identify recurring invoice issues and contribute to improving guidelines, templates, and automation opportunities
Respond promptly and professionally to inbound customer queries about payments, invoices, and transaction status
Guide clients through compliance and documentation requirements, explaining processes clearly and without jargon
Manage communications on stuck or delayed payments, coordinating with banking partners and internal teams to resolve issues quickly

What we offer

competitive salary
share options
benefits

Fulltime

Customer / Back Office Support Executive

Infosearch BPO Services Pvt Ltd

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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