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360 Resourcing Solutions · Customer Service

Customer Assistant

United Kingdom, Northampton Employment contract 12.75 GBP / Hour · Job Posted May 27, 2026

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Job Responsibility

Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including general housekeeping, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all channels
online, in club and live

Requirements

Experience in delivering first class, personalised customer service in a face-to-face role, preferably in hospitality, retail or leisure environment
Outstanding communication skills
Experience of handling cash and basic numeracy knowledge
Confident at challenging the way things are done and can ensure all Customers follow company policies and standards
Applicants must be 18+

What we offer

Help@Hand physical and mental wellbeing app
Thrive App for mental wellbeing
Buzz Brights Apprenticeships
Buzz Brilliance Awards Employee Recognition Scheme
Buzz Learning digital learning platform
In-house training (Fire safety, Food safety 1 & 2, COSHH etc)
Access to Trained Mental Health Advocates
4 weeks Annual Leave plus Public Holidays (prorated)
Buy Holidays Salary Sacrifice Scheme
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Life Assurance
Pension Scheme

360 Resourcing Solutions - All Job Offers

12.75 GBP / Hour · Northampton

Customer Assistant

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