Customer Assistant Job at John Lewis & Partners (Edinburgh)

Customer Assistant

John Lewis & Partners

Location:
United Kingdom , Edinburgh

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.40 GBP / Hour

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Job Description:

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime.

Job Responsibility:

Delivering excellent and market leading customer experiences
Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations
Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing
Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes
Helping to create and supporting marketing events to drive footfall and secure new customers
Maximising productivity by offering ideas for continuous improvements

Requirements:

Basic IT literacy skills
Strong communication skills

Nice to have:

Experience of working in a customer facing role is welcomed but not essential

What we offer:

Leisure Learning: up to £200 towards certain tutored courses
Partner Discount: 25% off at John Lewis and 20% at Waitrose
Clubs & Societies
Holiday & Leave
Pension & Life Assurance
Exclusive Hotels

Additional Information:

Job Posted:
March 04, 2026

Employment Type:

Parttime

Work Type:

On-site work

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