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Morrisons Logo Morrisons · Customer Service

Customer Assistant - Service

United Kingdom, St Albans Employment contract · Job Posted June 17, 2026
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Job Description

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

Job Responsibility

  • Give customers a great experience at the checkouts, self-serve tills, and kiosks
  • Help customers with their shop
  • Process transactions smoothly
  • Offer great service with a smile
  • Support other parts of the store like Market Street or Replenishment teams

Requirements

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

What we offer

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores from day one
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
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