Customer Assistant

Guest Services Assistant - Nights

Are you passionate about providing excellent guest experience and looking for a ...

Location

United Kingdom , Chester

Salary:

28032.00 GBP / Year

Chester Race Company

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Experience within the hotel industry is an advantage
Previous experience of delivering excellent guest experience
IT literate
Commitment to excellent guest experience
Able to work as part of a team
Excellent communication skills
Maths and English GCSE, or equivalent

Job Responsibility

Delivering an excellent hotel guest experience
Conducting guest check-in/ out process
Encouraging guests to join the IHG rewards programme by selling the benefits of the scheme
Taking telephone or email reservations and bookings
Responding to guest queries and emails promptly and fully
Dealing with the first stage of customer complaints, and resolving or escalating as required
Ensuring that all public and back-of-house areas (including toilets) are kept clean and clutter-free to IHG brand standards throughout the shift
Preparing for the following day arrivals and fulfilling requests, where possible
Maintaining till balances throughout shift, and identifying any discrepancies

Fulltime

Guest Service Assistant (Nights)

We are looking for a friendly, reliable and guest-focused Nights Guest Service A...

Location

United Kingdom , Braintree

Salary:

12.71 GBP / Hour

Kew Green Hotels

Expiration Date

July 03, 2026

Requirements

Previous experience in a fast-paced, customer-facing role
Genuine passion for delivering outstanding customer service
Naturally attentive, able to anticipate guest needs
Confident working independently during night shifts
Comfortable using a range of technology, including MS Office
Communicates clearly and professionally
Remains calm, organised and solution-focused

Job Responsibility

Building strong relationships with guests
Welcoming late arrivals on reception
Providing drinks service on our residents’ bar
Preparing and delivering food from our 24 hour menu
Checking out any early arrivals
Completing cleaning and set up required
Supporting the night audit process
Ensuring fire and safety requirements are met

What we offer

Career development through fully funded apprenticeships and internal development programme
Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support
Monthly service charge

Fulltime

!

Join us as a Customer Assistant in our Ipswich Club offering a 20 hour contract....

Location

United Kingdom , Ipswich

Salary:

12.71 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
Full flexibility to work any shifts across the week including evenings, weekends and late nights

Job Responsibility

Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels
online, in club and live

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks

Parttime

Nights Catering Assistant

As a night time Catering Assistant, you'll be part of a dynamic, fast-paced team...

Location

Republic of Ireland , Kildare

Salary:

14.78 EUR / Hour

14forty

Expiration Date

Until further notice

Requirements

Bring a positive, can-do attitude to everything you do
Show genuine passion for delivering exceptional customer service
Excel as a supportive and collaborative team player
Embrace the excitement of thriving under pressure
Demonstrate impeccable time management and reliability
Prioritise safety in every task you undertake
Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Crafting eye-catching food and counter displays that draw customers in
Proudly representing Compass Group Ireland and and embodying our positive brand image
Handling transactions with ease and operating the cash register efficiently
Upholding the highest standards of Food Handling & Hygiene
Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

What we offer

Opportunities for growth
Supportive network
Investing in every colleague

Fulltime

Customer Services Assistant

Part of a passionate and motivated team that strives to deliver excellent servic...

Location

United Kingdom , Sutton-in-Ashfield

Salary:

12.40 GBP / Hour

Central Coop

Expiration Date

Until further notice

Requirements

Flexibility in working hours (including availability on evenings and weekends)
Pride in appearance and actions
Willingness to learn
Desire to do and be your best
Warm and friendly character
Love talking and listening to customers
Active part in community spirit of the store

Job Responsibility

Working on checkouts
Working on the shop floor
Housekeeping
Date code checking
Temperature checks
Administration
Working in the in-store bakery
Promote the benefits of membership to customers
Working night shift between 10pm and 6am

What we offer

Fantastic colleague discount
Retail discounts
Colleague Dividend
Colleague recognition
Personalised learning and development
Paid time for volunteering
Enhanced family friendly policies
Annual health check kit and virtual GP
Colleague assistance programme
Healthcare Cashplan

Parttime

Nights Guest Service Assistant

As our Nights Guest Service Assistant you’ll be responsible for providing except...

Location

United Kingdom , Stansted

Salary:

27699.00 GBP / Year

Aimbridge Hospitality EMEA

Expiration Date

Until further notice

Requirements

Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
Communication skills: it's important that you possess excellent communication skills, both verbal and written, to effectively communicate with guests and colleagues.
Customer service skills: You should be friendly, welcoming, and able to handle guest inquiries and complaints in a professional and courteous manner.
Organisational skills: it's important that you have a strong attention to detail to manage guest reservations and maintain a clean and organised workspace.
Technical skills: A Guest Service Advisor should have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage
Teamwork: you'll be a first class team player ready to work in tandem with all other operational colleagues in the hotel

Job Responsibility

Providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations
Maintaining a clean and organised front desk area
Supporting operations in food and beverage, maintenance and all other areas that require first class customer service skills and exemplary team work skillset

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Company sick pay - Giving you piece of mind when you need it the most

Fulltime

Nights - Airport Sales Assistant

Nights Sales Assistant - WHSmith - Manchester Airport. As a Sales Assistant you’...

Location

United Kingdom , Manchester

Salary:

Not provided

WHSmith Group

Expiration Date

Until further notice

Requirements

5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
Photographic ID i.e. passport or UK Driving Licence

Job Responsibility

Delivering an exceptional customer service to all our customers
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
Being part of a team and supporting colleagues

What we offer

salary
pension scheme
cycle to work scheme
paid annual leave
employee discounts
range of deals from retail partners
Employee Assistance Programme

Fulltime

Nursing Assistant I - Med/Surg - Nights

The Nursing Assistant I performs designated basic patient care and related nursi...

Location

United States , High Point

Salary:

19.45 - 29.20 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

High School Diploma or GED General Studies
Successful completion of an applicable state Board of Nursing Aide I approved training program/competency evaluation
Nurse Aide I Registration Division of Facility Services Nurse Aide I Registry
Basic Life Support (BLS) Certification

Job Responsibility

Patient Observation: Observes and reports the patient's general appearance/behavior/response to basic care, procedures, and treatments
Patient Information & Documentation: Obtains and documents patient temperature, pulse, respirations, heart rate, blood pressure, and pulse oximetry
Patient Care: Maintains patient care environment in a safe and organized manner
Patient Dietary Assistance: Prepares patient for meals and assists or feeds patient
Patient Transfer/Discharge: Assists in the admission/transfer/discharge process
Patient Environment: Maintains unit and patient care environment in a clean and neat manner
Call Lights: Answers call lights
Teamwork & Support: Assists in the standard pre-operative/post-operative care procedures
Customer Focus: Ensures excellent customer service to patients
Meetings & Updates: Attends/participates in a minimum of 75% of unit staff meetings

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

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Customer Assistant - Nights

Job Description

Job Responsibility

Requirements

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