Customer Assistant - Nights Job at Morrisons (Norwich)

Assistant Night Manager

Apex Hotels are looking for an Assistant Night Manager to join the Front Office ...

Location

United Kingdom , Edinburgh

Salary:

13.40 GBP / Hour

Apex Hotels Ltd

Expiration Date

January 24, 2026

Requirements

Can deliver excellent standards
Uses initiative
Is self-aware and able to evaluate their own work
Has a customer service attitude
Has the ability to multi-task and provides excellent attention to detail
Holds a genuine desire to provide a Warmer Welcome to our guests
Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential

Job Responsibility

Be present in lobby and reception during peak times and support your team
Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks
Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues
Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly
Ensure compliance with all Apex financial, privacy, data security and H&S procedures
Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action
Ensure all procedures are followed and all night jobs are complete
Producing any nightly reports

What we offer

29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family

Fulltime

!

Customer Assistance Coordinator

As a Customer Assistance Co-Ordinator within our Medical department, you'll be o...

Location

United Kingdom , Croydon

Salary:

27013.60 GBP / Year

Allianz

Expiration Date

Until further notice

Requirements

Strong communication and empathy skills
Calm and professional approach in high-pressure situations
Organised, detail-oriented, and able to multitask effectively
Proactive mindset with a focus on delivering excellent customer outcomes
Able to work a variety of shifts including weekends and nights
Comfortable working independently in a hybrid environment

Job Responsibility

Handle inbound and outbound calls in a friendly, helpful, and professional manner
Deliver proactive and timely solutions for customers in medical situations
Manage all aspects of assistance cases to ensure high-quality service delivery
Complete middle office tasks efficiently and in order of priority
Maintain clear, effective communication with both customers and internal teams
Stay up to date on product knowledge and contribute to regular team discussions
Actively engage in training, coaching sessions, and team meetings
Follow all processes and procedures, including complaint handling and FCA guidelines

What we offer

Pension Scheme – 4% employer & 4% employee contributions (+2.5% matching after 1 year)
Private Medical Cover
Life Assurance – 4x your annual salary
Flu Vaccinations & Eye Care Vouchers
Free Roadside Assistance – after 6 months
Discounted Travel Insurance
Season Ticket Loan – interest-free after probation
3 Paid Volunteering Days Per Year
Discounts on Allianz products and partner retailers
Comprehensive Employee Assistance Programme – 24/7 support

Fulltime

Guest Services Assistant

We are looking for a friendly, reliable and guest-focused Nights Guest Service A...

Location

United Kingdom , York

Salary:

12.21 GBP / Hour

Holiday Inn Ipswich

Expiration Date

January 24, 2026

Requirements

Previous experience in a fast-paced, customer-facing role
Genuine passion for delivering outstanding customer service
Naturally attentive, able to anticipate guest needs
Confident working independently during night shifts
Comfortable using a range of technology, including MS Office
Communicate clearly and professionally with guests and colleagues
Remain calm, organised and solution-focused, particularly during quieter overnight periods

Job Responsibility

Building strong relationships with guests, adapting your approach to meet individual needs
Welcoming late arrivals on reception, ensuring repeat guests, priority members and VIPs receive appropriate recognition and appreciation
Providing drinks service on our residents bar
Preparing and delivering food from our 24 hour menu for guests arriving through the night
Checking out any early arrivals, ensuring accurate billing and a positive lasting impression
Completing any cleaning and set up required to ensure the hotel is ready for the next day
Supporting the night audit process
Ensuring fire and safety requirements are met

What we offer

Discounted hotel stays around the globe, with food and beverage discounts
Attractive discounts across many major retailers, restaurants, and events
FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
Personal and career development
Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice

Parttime

!

Assistant manager

Dedicated to speed of service and customer relations. Fun but challenging work e...

Location

United States , Fairlawn

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

Assistant manager experience

Job Responsibility

Maintaining food quality as well as speed of service to both carryout, and delivery customers
Night product counts
Mainting a positive and clean work environment
Maintain progress toward our group goals

What we offer

Fun but challenging work environment
Room for advancement in the field

Fulltime

Night Auditor

Join our team and play a key role in delivering exceptional guest experiences du...

Location

United States , Willow Street, Lancaster

Salary:

Not provided

Willow Valley Associates, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or GED required
prior hospitality experience preferred
Proficiency with computers and hotel management systems (Word, Excel, Outlook, Hilton PEP)
Strong attention to detail and problem-solving skills
Excellent communication and customer service abilities
Ability to stand, walk, and lift up to 25 lbs regularly (occasionally up to 50 lbs)
CPR certification preferred (training available)
RAMP certification required (training provided)

Job Responsibility

Complete nightly audit processes, including check-ins, check-outs, posting transactions, and preparing daily financial reports
Balance room and restaurant revenue, accounts, and pay-outs
research and resolve discrepancies
Greet and assist guests, register arrivals, assign rooms, and provide information regarding hotel amenities and local attractions
Maintain accurate cash drawers, process payments, and handle guest valuables securely
Answer telephone inquiries promptly and professionally, following Hilton brand standards
Assist with guest requests, including wake-up calls, luggage delivery, and special arrangements
Support general hotel operations, including breakfast setup, laundry assistance, and maintaining a clean and welcoming environment
Foster a positive work atmosphere by supporting team members and contributing to a culture of hospitality

What we offer

Competitive compensation and benefits, including 401k with company match
Complimentary Employee Assistance Program
Supportive team environment focused on professional growth
Recognition for outstanding performance and achievements
Opportunity to represent a respected hospitality brand
Hilton hotel discount program
Access to a variety of local and national discount programs

Night Host

Love creating memorable guest experiences? Join our Night Host team in Cornwall ...

Location

United Kingdom , Cornwall

Salary:

13.35 GBP / Hour

Scarlet

Expiration Date

Until further notice

Requirements

Confident, positive, and adaptable team players
Problem-solvers who can answer guest questions and find solutions independently
Previous hotel experience is a bonus, but a willingness to learn is essential
Passionate about hospitality and creating positive, lasting memories for our guests
Dedicated to being part of a hardworking, successful team
Basic computer skills
Accurate numeracy
Honesty
Good judgment
Physical stamina to patrol the hotels and grounds, and assist with nightly cleaning and tidying

Job Responsibility

Delivering a smooth check-in for late arrivals and early check-outs, following our standard procedures
Answering telephone calls quickly and efficiently
Supporting the food and beverage team with room service deliveries
Managing guest billing, financial transactions, and the reception float accurately
Keeping reception and public areas tidy and up to brand standards
Overnight security to ensure the hotel site is safe
Handling guest requests, recording feedback, and ensuring seamless shift handovers
Reporting and following up on maintenance issues
Maintaining a positive and friendly attitude at all times, even when problem-solving

What we offer

Competitive pay: £13.35 per hour plus a share of hotel tips
People-focused working environment and internal learning opportunities
Permanent contract with 28 days holiday (rising to 29 after one year)
Long-service reward: enjoy a free stay at Bedruthan after your first year
40% off food and drinks at the hotel, plus hospitality discounts and local partnerships
Temporary on-site team accommodation available

Fulltime

Night Auditor

We are seeking a detail-oriented and reliable Night Auditor to join our team at ...

Location

United States , Vail

Salary:

25.00 USD / Hour

The Sebastian - Vail - A Timbers Resort

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a degree in hospitality management or accounting is a plus
Previous experience in a hotel front desk or accounting role is preferred
Strong mathematical and analytical skills
Proficient in using property management systems and basic accounting software
Excellent communication and interpersonal skills
Ability to work independently, manage time effectively, and multitask
Familiarity with safety and emergency procedures in a hospitality environment
Flexibility to work overnight shifts, weekends, and holidays as required

Job Responsibility

Greet and assist guests during the night shift, addressing check-ins, check-outs, and any inquiries or requests
Handle guest complaints with professionalism and aim for resolution to ensure customer satisfaction
Perform nightly audits of financial transactions to ensure accuracy and compliance with company policies
Prepare and reconcile daily financial reports, including cash, credit card transactions, and account balances
Process and post charges to guest accounts, ensuring accurate billing and recordkeeping
Maintain records of all financial transactions and prepare deposits for morning shifts
Monitor hotel security and safety protocols throughout the night
Conduct regular inspections of the property to ensure guest areas and facilities are clean and well-maintained
Serve as the main point of contact for team members during the night shift, effectively communicating any relevant information or concerns
Prepare reports and documents for management on a regular basis

What we offer

Free onsite shift parking
Discounted bus pass for Eagle County & Lake County routes
Discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO for Full Time Year Round up to 4 weeks a year
Wellness Bonus
Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
Free onsite Chef prepared employee dining room with hot meals and salad bar

Fulltime

Night auditor

The DoubleTree by Hilton Pittsburgh Green Tree is seeking an experienced and mot...

Location

United States , Pittsburgh

Salary:

17.00 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

experienced and motivated individual
excellent organizational & communication skills
strong proficiency in multi-tasking
hospitality operations experience
dedicated
self-motivated
willing to work together to maintain high standards of customer service
interested in working independently
able to keep busy during slow parts of the day

Job Responsibility

assist guests with check-in & check-out processes
provide guests with hotel services information
accommodate guests during their stay in an attentive, courteous, and friendly manner
close the day for accounting and reservations teams
act as Manager on Duty for the hotel during the overnight hours
perform duties as outlined in the Front Office Training Procedures
use appropriate phrases and greetings when interacting with guests
provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions
make reservations as needed
act as point of contact for issues and emergency services

What we offer

Employee Discount
Paid time off
participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels

Parttime

Customer Assistant - Nights

Morrisons

Location:
United Kingdom , Norwich

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

Expiration:
January 18, 2026

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Location:United Kingdom , Norwich

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

Expiration:January 18, 2026

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Job Posted:
January 15, 2026

Expiration:
January 18, 2026