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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Customer Assistant - Kitchen

United Kingdom, Northampton Employment contract 12.29 GBP / Hour · Job Posted March 01, 2026
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Job Description

Are you a whiz in the kitchen? Do you take pride in presenting a yummy meal? Do you have professional catering/kitchen experience? If so, we would love to hear from you! Join us as a Customer Assistant in our Northampton Club offering a 15 hour contract. Flexibility is an advantage but to be considered for the role, candidates must be available to work Tuesday, Saturday and Sunday. As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Job Responsibility

  • Build rapport and relationships with Customers
  • Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
  • Support with other duties as requested by the line manager
  • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels
  • online, in club and live

Requirements

  • Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
  • Outstanding communication skills that can be adapted to different situations when necessary
  • Experience of handling cash and basic numeracy knowledge
  • You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
  • Applicants must be 18+
  • Must be available to work Tuesday, Saturday and Sunday
  • Professional catering/kitchen experience

What we offer

  • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App – for your mental wellbeing approved by the NHS
  • Buzz Brights Apprenticeships
  • Buzz Brilliance Awards – Employee Recognition Scheme
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
  • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme
  • Life Assurance
  • Pension Scheme
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