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Customer Assistant - Food

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Marks and Spencer

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Location:
United Kingdom , Wednesbury

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Contract Type:
Not provided

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Salary:

12.60 - 13.41 GBP / Hour

Job Description:

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

Job Responsibility:

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
  • Build expert product knowledge to sell and recommend our products and services
  • Utilise all digital tools and communication channels to deliver for the customer every time

Requirements:

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability
What we offer:
  • Wellbeing hub
  • Giving back
  • Colleague discount
  • Time off
  • Life assurance
  • Workplace savings
  • My Choices
  • Cycle to work
  • Smart tech
  • Family friendly policy
  • Flexible working
  • Mentorship

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 02, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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