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Customer Assistant - Food

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Marks and Spencer

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Location:
United Kingdom , Warrington

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Contract Type:
Not provided

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Salary:

12.60 - 13.41 GBP / Hour

Job Description:

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same.

Job Responsibility:

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
  • Build expert product knowledge to sell and recommend our products and services
  • Utilise all digital tools and communication channels to deliver for the customer every time

Requirements:

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability
  • Must be 18 years or older
What we offer:
  • Wellbeing hub including a free virtual GP service
  • Colleague discount
  • Time off
  • Life assurance
  • Workplace savings
  • Cycle to work scheme
  • Smart tech scheme
  • Family friendly policy
  • Flexible working options (part-time, compressed week, job share)
  • Mentorship through buddy system
  • Access to Colleague Networks (LGBTQ+, Gender Equality, Health and Wellbeing, etc.)

Additional Information:

Job Posted:
March 13, 2026

Expiration:
April 01, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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