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Customer Assistant - Service

Morrisons

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Location:
United Kingdom, Felixstowe

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

Job Responsibility:

  • Giving customers a great experience at the checkouts, self-serve tills, and kiosks
  • Help customers with their shop
  • Process transactions smoothly
  • Offer great service with a smile
  • Support other parts of the store, like our famous Market Street or Replenishment teams

Requirements:

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries
  • Over the school leaver’s age
  • Some roles require you to be over 18, due to health and safety
What we offer:
  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Additional Information:

Job Posted:
December 10, 2025

Expiration:
December 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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