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Customer Arcade Assistant

United Kingdom, Leicester Employment contract 12.71 GBP / Hour · Job Posted June 09, 2026
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Job Responsibility

  • Demonstrating how to enjoy the games on offer
  • Providing new member tours with a clear, exciting and engaging explanation of what's on offer
  • Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant parties
  • Playing a part in securely collecting money from the machines on a daily/weekly basis
  • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels
  • online, in club and live

Requirements

  • You can build a strong rapport with Customers and are always polite and engaging
  • Experience working with slots or in an arcade
  • You can tailor your approach when speaking to different Customers
  • You go the extra mile for your Customers and Colleagues
  • A basic knowledge of gaming environments is beneficial for your role
  • A positive approach to daily tasks and commitment to meeting your targets
  • Applicants must be 18+

What we offer

  • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App – for your mental wellbeing approved by the NHS
  • Buzz Brights Apprenticeships
  • Buzz Brilliance Awards – Employee Recognition Scheme
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
  • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme
  • Life Assurance
  • Pension Scheme

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