Customer and Transport Sales Administrator

• Capture and confirm every order, ensuring all job details are complete and recorded accurately before progression
• Ensure every job has a valid PO number and agreed rate, chasing missing information where required
• Maintain and align the transport diary, PO log and rate schedules on a daily basis
• Reconcile loads delivered against purchase orders, ensuring accuracy and capturing any additional revenue opportunities
• Collect, match and maintain tickets, delivery notes and PODs against each job
• Run daily checks to ensure all documentation is complete before it is passed to Accounts
• Manage and resolve invoice queries, acting as the first point of contact for Accounts
• Build and maintain customer billing profiles to ensure invoices are delivered correctly first time
• Work proactively to reduce invoice queries and minimise credit notes across the business

• Previous experience within transport, logistics, haulage or a similar operational office environment
• Strong document control and administration skills with exceptional attention to detail
• Confident communicator, comfortable chasing customers, drivers and internal teams for information
• Highly organised with the ability to manage multiple priorities in a fast-paced environment
• Proactive mindset with a focus on accuracy and continuous improvement
• Strong Excel and systems skills, with experience of working with planning or transport systems
• Calm under pressure with the ability to stay focused in a busy office environment

Competitive salary and benefits package