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avis budget group Logo avis budget group · Customer Service

Customer and operations representative

New Zealand, Kerikeri 25.11 NZD / Hour · Job Posted February 20, 2026
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Job Description

Best of both world where you are not just sitting behind a desk all day! Based at Kerikeri Airport, we have a casual position available for someone who has exceptional customer service skills and isn't afraid of hard work. Casual position available - working as and when needed. Entry level role with training provided. Supportive, friendly, and caring culture. We operate 7 days a week, from 8.30 am to 9 pm where we are looking for someone to work as and when needed during our operating hours . This means you could be scheduled to work early mornings, evenings and weekends as required.

Job Responsibility

  • Interacting with customers, marketing products and services, completing rental transactions, contracts, and bookings
  • Inspecting vehicles for damages and maintenance issues
  • Driving and parking cars
  • Cleaning vehicles (interior and exterior) in the wash bay so they are ready for customers

Requirements

  • Full, clean, valid class 1 driver’s licence is essential for this role
  • Previous experience within retail, hospitality, customer service or similar roles
  • Ability to work in a fast-paced environment while delivery exceptional customer service
  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
  • Ability to follow procedures and adhere to company guidelines and standards

What we offer

  • Increase your earnings with our sales incentive scheme
  • Uniform and parking provided
  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands
  • Full training provided to help you achieve your goals & reach your potential
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