CrawlJobs Logo

Customer Advisor

United Kingdom, Swansea Employment contract 26300.00 GBP / Year · Job Posted July 13, 2026
Apply Position
Job Link Share

Job Description

Looking to kickstart a lasting career? Join a multi-award-winning company that truly values you. We’ve always believed that doing right by people, customers and colleagues, is the key to success. We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. We're on the hunt for Customer Advisors to join our lively and dynamic Customer Loyalty team! So, what does a Customer Advisor do? You'll chat with our customers over the phone each day, ensuring they receive exceptional service. Since we're a regulated company, you'll also follow some compliance standards. Don't worry if you’re new to insurance, we’ll equip you with all the training and tools to make you confident in delivering great service quickly! If you want a workplace where you can be yourself, you've found it! Though the job is intense, we prioritise supporting each other, whether you're in the office or working from home.

Job Responsibility

  • Chat with customers over the phone each day, ensuring they receive exceptional service
  • Follow compliance standards
  • Handle calls from current customers, finding ways to assist them, whether it’s getting the best renewal price, adding extra coverage, or resolving general queries

Requirements

  • Strong communication skills
  • Motivated and target driven
  • Eager to learn & develop
  • Show resilience
  • Team player
  • Passionate about providing great service

What we offer

  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) increasing up to 38 days
  • Option to buy or sell up to an additional five days of annual leave
  • Monthly incentives
  • Flexible working
  • 24-Hour Ecare
  • Cycle to Work Scheme
  • Simply Health
  • Private Health Cover
  • Critical Illness Cover
  • Annual Holiday Allowance
  • Financial & Mortgage Advice

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Advisor

8 matching positions

New

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it's your first...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
Location
Location
United Kingdom , Kirkby in Kendal
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right

Customer Advisor

Location
Location
United Kingdom , Camborne
Salary
Salary:
13.10 GBP / Hour
diy.com Logo
B&Q
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service skills
  • Advice and assistance to customers
What we offer
What we offer
  • 20% discount on purchases at B&Q in-store and online
  • Share schemes
  • Life assurance
  • Employee assistance programme
  • Competitive salaries
  • Pension scheme
  • Medical benefits
  • 6.6 weeks' leave
  • Flexible working
  • Shopping discounts
  • Parttime
Read More
Arrow Right

Customer Advisor

Join our team, and you’ll become an expert advisor. An inspiration as well as a ...
Location
Location
United Kingdom , Penryn
Salary
Salary:
13.10 GBP / Hour
diy.com Logo
B&Q
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Happy to help, eager to learn and just a little bit obsessed with home improvement
  • Friendly and outgoing
  • Gets a buzz from helping others
  • Happy to expand skills by using new technology and learning new ways of working
  • Great at working in a team
  • Flexible enough to work on a rota that includes weekends, evenings and bank holidays
Job Responsibility
Job Responsibility
  • Become an expert advisor
  • Get to know every customer and their home improvement projects
  • Manage stock
  • Set up displays
  • Make sure the store looks great
  • Be trained in paint-mixing and cutting timber
  • Provide truly great customer service
What we offer
What we offer
  • 20% discount on purchases at B&Q after 1 month
  • Share plans
  • Life assurance
  • Employee assistance programme
  • Competitive salaries
  • Award-winning pension scheme
  • 6.6 weeks holiday
  • Flexible working
  • Shopping discounts
  • Gym discounts
  • Parttime
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
Location
Location
United Kingdom , Shanklin
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full training is provided for this role, and we are looking for people who: Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it's your first...
Location
Location
United Kingdom , London, Colliers Wood
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it's your first...
Location
Location
United Kingdom , Torquay
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it's your first...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help on the tills, advise our customers, or work in our back shop
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right