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Customer Advisor

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Boots

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Location:
United Kingdom , Belfast

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Category:
-

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Contract Type:
Not provided

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Salary:

12.40 - 13.85 GBP / Hour
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Job Description:

We are now recruiting Customer Advisors for our Belfast City Airport Store. We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers needs. You will cover shifts between the hours of 04:00 and 22:00 which will include weekends. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

Job Responsibility:

  • Help on the tills
  • Advise our customers
  • Work in our back shop
  • Help our customers and put them at ease
  • Listen to find out more about them
  • Answer questions and give great advice on our fantastic products
  • Recommend items they hadn't considered
  • Offering a basket
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Ensuring we have the right products displayed on the shop floor
  • Providing a great service to customers
  • Helping with replenishing stock from our deliveries
  • Work with other members in the team to provide a great shopping experience
  • Ensuring the store is always clean and presentable

Requirements:

  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • Have 5 years of unbroken references to obtain an airside pass
  • References must be day specific
  • There must not be any unaccounted periods between each of the reference dates of more than 28 days
  • If an unaccounted period is longer than 28 days, an additional reference should be provided to cover this short period
  • The five-year period will need to cover the exact last 5 years, from today's date

Nice to have:

Experience providing customer care and delivering great customer service

What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Award-winning training accredited by the Institute of Customer Service

Additional Information:

Job Posted:
March 22, 2026

Work Type:
On-site work
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