CrawlJobs Logo
B&Q Logo B&Q · Customer Service

Customer Advisor

United Kingdom, Bristol Employment contract 13.64 GBP / Hour · Job Posted June 30, 2026
Apply Position
Job Link Share

Job Description

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

Job Responsibility

  • Become an expert advisor
  • Get to know every customer and their home improvement projects
  • Sales will be important
  • Managing stock
  • Setting up displays
  • Making sure your store looks great
  • Be trained in paint-mixing and cutting timber
  • Truly great customer service

Requirements

  • Happy to help
  • Eager to learn
  • Just a little bit obsessed with home improvement
  • Friendly and outgoing
  • Get a buzz from helping others
  • Happy to expand skills by using new technology and learning new ways of working
  • Great at working in a team
  • Flexible enough to work on a rota that includes weekends, evenings and bank holidays

What we offer

  • 20% discount on purchases at B&Q in-store and online after 1 month
  • Share schemes
  • Life assurance
  • Employee assistance programme
  • Competitive salaries
  • Award-winning Kingfisher Pension Scheme
  • Medical benefits
  • 6.6 weeks leave
  • Additional leave and cash rewards for long service anniversaries
  • Flexible working
  • Shopping discounts
  • Gym discounts up to 25%
  • Eye test every two years
  • £50 towards single focal lenses and frames
  • Cycle to work scheme
B&Q - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Advisor

8 matching positions

New

Customer Advisor

Due to continued growth and success, we have an exciting opportunity for a Custo...
Location
Location
United Kingdom , Gateshead
Salary
Salary:
26436.00 - 27476.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous customer service experience
  • An excellent telephone manner and strong communication skills
  • Good attention to detail and accuracy
  • Confident IT skills
  • A positive attitude and a willingness to learn
  • The ability to remain calm and professional in a fast-paced setting
Job Responsibility
Job Responsibility
  • Handling inbound calls from customers and colleagues across the business
  • Providing a professional, friendly, and efficient customer experience
  • Accurately qualifying customer enquiries and directing calls appropriately
  • Using internal systems to ensure customer information is recorded correctly
  • Working as part of a busy and supportive team in a fast-paced environment
What we offer
What we offer
  • 25 days' holiday plus bank holidays, increasing with length of service
  • Hybrid working after successful completion of training and probation
  • Access to our colleague rewards platform offering cashback and retail discounts
  • Preferential service rates
  • Colleague vehicle purchase scheme
  • Share Incentive Scheme
  • Company pension
  • Enhanced maternity and paternity benefits
  • Ongoing training and career development opportunities
  • Fulltime
Read More
Arrow Right
New

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it's your first...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health
  • Parttime
Read More
Arrow Right
New

Customer Advisor

Location
Location
United Kingdom , Bude
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
Location
Location
United Kingdom , Jersey
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Read More
Arrow Right

Customer Advisor

Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
Location
Location
United Kingdom , Porthcawl
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • listening to find out more about them, answering questions and giving great advice
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health
  • Parttime
Read More
Arrow Right

Customer Advisor

We believe anyone can improve their home to make life better. Every day, we give...
Location
Location
United Kingdom , Southampton
Salary
Salary:
13.10 GBP / Hour
diy.com Logo
B&Q
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about customer service and design
  • Ability to learn technical skills
  • Positive attitude and behavior
  • Willingness to help customers
Job Responsibility
Job Responsibility
  • Provide advice and assistance to customers
  • Work across stores to help customers bring their ideas to reality
What we offer
What we offer
  • 20% discount on B&Q purchases after 1 month
  • Share schemes
  • Life assurance
  • Employee assistance programme
  • Competitive salary
  • Pension scheme
  • Medical benefits
  • 6.6 weeks leave
  • Flexible working
  • Shopping discounts
  • Parttime
Read More
Arrow Right

Customer Advisor

We believe anyone can improve their home to make life better. Every day, we give...
Location
Location
United Kingdom , Wood Green, London
Salary
Salary:
13.10 - 13.91 GBP / Hour
diy.com Logo
B&Q
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about customer service and design
  • loves being outdoors
  • or someone who just loves what we do but doesn't know where to start
What we offer
What we offer
  • 20% discount on your purchases at B&Q in-store and online after 1 month
  • Share schemes
  • Life assurance
  • Employee assistance programme
  • Competitive salaries
  • Pension scheme
  • Medical benefits
  • 6.6 weeks' leave + additional leave and cash rewards for long service
  • Flexible working
  • Shopping discounts
  • Parttime
Read More
Arrow Right

Customer Advisor

Location
Location
United Kingdom , London
Salary
Salary:
13.02 - 15.10 GBP / Hour
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Job Responsibility
Job Responsibility
  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Parttime
Read More
Arrow Right