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Customer Advisor

United Kingdom, Guildford Employment contract 12.71 GBP / Hour · Job Posted April 10, 2026
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Job Description

As a Customer Advisor you will be reporting to the Management team and your key responsibility will be to deliver excellent service to our customers through a bright, fun personality and a genuine love for all things fashion. You will ideally have an understanding and background of one-to-one service as a Customer Advisor/Supervisor and will have experience in selling a high quality product and working within a retail/hospitality business with pace and volume. A passion for achieving sales and delivering fantastic customer service is a must. This brand is known for its high quality, stylish designs and is going from strength to strength! This is an amazing opportunity for anyone who wants to further their career with a growing and unique retailer.

Job Responsibility

  • Creating a welcoming, fun and bright store environment for customers
  • Delivering outstanding customer service encouraging repeat custom
  • Gain an understanding of our regulars and repeat customers and tailor the experience to them
  • To seek opportunities to add on sales and cross sell products to the customer
  • Help towards achieving store targets
  • Maintain store and visual merchandising standards to the highest possible levels
  • Ensure that product knowledge is of the highest possible level in order to drive sales

Requirements

  • Ideally have worked in a customer facing environment
  • Passionate about meeting the expectations of the customer
  • Ability to meet and exceed targets
  • A team player

What we offer

bonus

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