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Customer Advisor (Airport)

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Boots

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Location:
United Kingdom , Belfast

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Category:

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Contract Type:
Employment contract

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Salary:

13.02 - 15.10 GBP / Hour

Job Description:

We are now recruiting Customer Advisors for our Belfast City Airport Store. We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers needs. You will cover shifts between the hours of 04.30am and 21.30pm which will include weekends. The hourly rate for this role is £13.02 and up to £15.10 across selected locations. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

Job Responsibility:

  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable

Requirements:

  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • Have 5 years of unbroken references to obtain an airside pass. References must be day specific. There must not be any unaccounted periods between each of the reference dates of more than 28 days. If an unaccounted period is longer than 28 days, an additional reference should be provided to cover this short period. The five-year period will need to cover the exact last 5 years, from today's date
  • Experience providing customer care and delivering great customer service but this is not essential

Nice to have:

Experience providing customer care and delivering great customer service but this is not essential

What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
May 15, 2026

Work Type:
On-site work
Job Link Share:

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