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Customer Advisor (Airport)

United Kingdom, Belfast Employment contract 13.02 - 15.10 GBP / Hour · Job Posted June 15, 2026
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Job Description

We are now recruiting Customer Advisors for our Belfast, Belfast City Airport Store. We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers needs. You will cover shifts between the hours of 04:30am and 21:30pm which will include weekends.

Job Responsibility

  • Help our customers and put them at ease
  • Get to know our in-store offers and schemes and promote them
  • Help our stores run smoothly - ensuring we have the right products displayed on the shop floor, providing a great service to customers, or helping with replenishing stock from our deliveries
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable

Requirements

  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • Have 5 years of unbroken references to obtain an airside pass. References must be day specific. There must not be any unaccounted periods between each of the reference dates of more than 28 days. If an unaccounted period is longer than 28 days, an additional reference should be provided to cover this short period. The five-year period will need to cover the exact last 5 years, from today's date
  • We can only consider candidates who are over 18 due to age restrictions for this role.

Nice to have

Experience providing customer care and delivering great customer service but this is not essential

What we offer

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

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