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Customer Advisor - TradePoint

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B&Q

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Location:
United Kingdom , Worcester

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Contract Type:
Not provided

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Salary:

12.71 GBP / Hour

Job Description:

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.

Job Responsibility:

  • The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day
  • Take ownership of your TradePoint members & get to know them & their business through great conversations
  • Recommend the right products and services for them
  • Help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services

Requirements:

  • A great communicator and team worker
  • Ability to get on with all kinds of colleagues and customers
  • Ability to adjust your approach in different situations
  • Know how to build relationships with customers
  • An eye for new business opportunities
  • Happy to continuously develop your skills through training and by learning from others
  • Happy to pitch in as part of a team
  • Flexible enough to work on a rota that includes weekends, evenings and bank holidays
What we offer:
  • 20% discount on purchases at B&Q after 3 months
  • Share schemes
  • Life assurance
  • Employee assistance programme
  • Pension
  • 6.6 weeks' leave
  • Flexible working
  • Shopping discounts
  • Gym discounts
  • Eye care
  • Cycling to work scheme
  • Long service rewards

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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