CrawlJobs Logo

Customer Advanced Quality Engineer

aptiv.com Logo

Aptiv plc

Location Icon

Location:
Mexico , Monterrey

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Customer Advanced Quality Engineer (CAQE) plays a key role in AS&UX product development from the initial business sourcing stage to series production. Our customer advanced quality engineer (CAQE) acts as the quality customer interface during product development and launch and drives within the organization the built-in quality process, quality assurance, and APQP activities.

Job Responsibility:

  • Be the voice of the customer within the project team while representing Aptiv with the customer
  • Analyze customer requirements during the sourcing phase
  • Identify and resolve gaps in quality, manufacturing and warranty requirements
  • Lead APQP execution to achieve on-time performance
  • Drive the identification and transfer of key characteristics to suppliers and production sites
  • Establish initial First Time Quality models for development programs
  • Implement Built-in Quality principles on all new programs by leading built-in end-to-end quality
  • Enable risk identification, capture change-point risks and drive mitigations
  • Develop initial control plans and safe launch containment plans for new products/customers
  • Work with the production sites to resolve design and process pre-launch issues
  • Assure that key lessons learned are captured and addressed in new designs
  • Support customer portals

Requirements:

  • Bachelor's degree in EE or ME
  • 5 years of work experience in automotive product design, quality, process, or manufacturing
  • Advanced knowledge of quality tools such as: APQP, PPAP, FMEA, SPC, MSA, AIAG&VDA standards and Customer Specific Requirements
  • Strong problem solving capabilities (3L5Why, 8D, Ishikawa, FTA)
  • Excellent communication skills
  • Evidence and Risk based decision thinking
  • Ability to drive action in a cross-cultural team setting
  • Experience in Customer cooperation / OEM
  • Fluent English
  • Willingness to travel
What we offer:
  • Compensation package, including Major Medical Insurance and life Insurance
  • Flexible Retirement Plan
  • Learning, professional growth and development in a world-recognized international environment

Additional Information:

Job Posted:
February 20, 2026

Expiration:
April 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Advanced Quality Engineer

Advanced Quality Engineer

The Advanced Quality Engineer role is a permanent position, and the vacancy has ...
Location
Location
United Kingdom , Sunderland
Salary
Salary:
Not provided
kendallpoole.com Logo
Kendall Poole Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to at least HNC level in Engineering or equivalent
  • Previous experience of working within a Quality function in an Automotive Tier 1/2 manufacturing company
  • Previous experience of working with suppliers and customers to ensure successful product launch
  • Knowledge of APQP, PPAP, DFMEA & PFMEA methodologies, control plans, design verification and Design for Manufacturing and Assembly
  • Operated in a fast-paced environment where the demands of the customer are met
  • Autonomous, self-motivated individual willing to take responsibility for their own workload
  • Team player with strong interpersonal, communication and presentation skills
  • Flexibility for travel is essential
Job Responsibility
Job Responsibility
  • Application of Advanced Quality methodologies during the development of Nissan Programs
  • Facilitate and lead the APQP team meetings and activity at a customer and supplier level via the Product Launch System from start to finish
  • Liaise with contacts to ensure customer PPAP submission requirements are met
  • Lead the assessment of JIT launch readiness and planning for process sign off
What we offer
What we offer
  • Excellent Salary plus Benefits
  • Real opportunities for continual learning and progression
  • Fulltime
Read More
Arrow Right

Quality Assurance Engineering Manager

Aruba, a Hewlett Packard Enterprise company, is seeking a Quality Assurance Engi...
Location
Location
Puerto Rico , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (advanced degree preferred)
  • 10+ years of relevant work experience, including 5+ years in a people management role
  • Proven experience in quality assurance, hardware/software testing, and customer escalation management, preferably in the networking or data center industry
  • Strong knowledge of hardware testing and validation processes, including optical interconnect standards, thermal profile characterization, and high-speed fabric interconnects for AI-enabled data centers
  • Proficiency in software testing for device drivers, BIOS, firmware, and hardware/software integration
  • Familiarity with CPU performance characterization, memory tuning, and platform optimization techniques
  • Experience with automated testing frameworks, tools, and methodologies
  • Advanced leadership capabilities, including team building, coaching, conflict resolution, and strategic workforce planning
  • Experience managing globally distributed teams and fostering cross-functional collaboration
  • Strong project management skills, including resource prioritization, risk management, and budget oversight
Job Responsibility
Job Responsibility
  • Lead and manage the Platform Validation & Customer Escalation Team, including individual contributors and subordinate managers, to ensure product quality and customer satisfaction
  • Act as the key point of escalation for complex technical issues, working cross-functionally with internal teams to resolve customer challenges effectively
  • Foster a culture of continuous improvement, innovation, and collaboration within the team
  • Oversee quality assurance processes for hardware modules (e.g., chassis, line cards, ASICs, transceivers, memory, power controllers) and software components (e.g., device drivers, BIOS, firmware)
  • Develop and implement rigorous testing frameworks to ensure platform performance, scalability, and reliability
  • Collaborate with engineering teams to validate designs and ensure hardware/software compatibility
  • Manage and resolve high-priority customer escalations by identifying root causes and implementing long-term solutions
  • Collaborate with technical leaders, program managers, and support teams to deliver timely, effective resolutions to customer-reported issues
  • Utilize insights from escalations to drive product and process improvements, reducing future customer-impacting incidents
  • Manage headcount, deliverables, schedules, and budgets for quality assurance activities and customer escalations
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Customer Solutions Engineer

We're looking to add a new team member to our growing Customer Solutions Enginee...
Location
Location
Philippines
Salary
Salary:
1145000.00 - 1380000.00 PHP / Year
getdbt.com Logo
dbt Labs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years in technical consulting, advanced support, or software development within a SaaS environment
  • Strong SQL troubleshooting and comfort with templating languages such as Jinja or Liquid
  • Experience with YAML and JSON configuration and interpreting network requests
  • Hands-on experience with REST APIs and token-based authentication
  • Demonstrated ability to produce precise, reproducible escalations with clear actual vs. expected outcomes
  • Excellent written and verbal communication for clear customer updates and crisp internal handoffs
  • Customer mindset with the discipline to clarify goals and constraints before proposing solutions
Job Responsibility
Job Responsibility
  • Support customers through diverse channels: tickets, email, and video, managing a diverse range of issues from simple queries to intricate technical dilemmas
  • Build and deepen your technical expertise across dbt products, with a focus on dbt Cloud and new capabilities such as Fusion
  • Support customers through tickets, email, and video, managing issues from quick questions to complex technical challenges while upholding Support SLAs
  • Own customer issues end to end: troubleshoot, reproduce, and deliver fixes or high‑quality, reproducible escalations with clear impact statements
  • Clarify customer goals and context before proposing solutions to ensure accurate, durable outcomes
  • Contribute documentation and enablement that are technically accurate, easy to understand, and scalable
  • Actively coach and mentor teammates, raising the bar for technical quality and customer experience
  • Develop advanced knowledge in areas like platform architecture, administration, and integrations relevant to dbt products
  • Pursue professional growth with a clear development plan and manager support
What we offer
What we offer
  • Flexible paid time off with a culture that actively encourages rest, recharging, and work-life balance
  • Healthcare: Comprehensive medical, dental, and vision coverage for you and your eligible dependents
  • Life & Disability Protection: Coverage aligned with local employment standards
  • Sick leave: Generous policy in line with local requirements, with additional flexibility for extended needs
  • Paid caregiver and medical leave to support your personal or family health needs
  • Retirement contributions: Participation in the Philippines' Social Security System (SSS), with employer and employee contributions
  • Observed national holidays, with additional flexibility in time off planning
  • Flexible monthly stipends for: Health & wellness
  • Cellphone & internet
  • Home office setup
  • Fulltime
Read More
Arrow Right
New

Customer Quality Engineer

Support customers for all Quality related issues. Communicate questions from the...
Location
Location
Hungary , Tatabanya
Salary
Salary:
Not provided
aptiv.com Logo
Aptiv plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineer or Bachelor / Master Diploma in Engineering or Quality Management
  • 3-5 years of relevant experience in Industry area / Automotive Quality
  • Experience in Customer cooperation / OEM
  • Advanced knowledge of quality tools such as: APQP, PPAP, FMEA, SPC, MSA, AIAG&VDA standards and Customer Specific Requirements
  • Proficiency in problem solving tools (3L5Why, 8D, Ishikawa, FTA)
  • Interpersonal skills: confident, communicative, evidence and risk based decision thinking, well time management and team worker
  • Fluent English
  • Proficiency in professional business presentations
  • Willingness to travelling
  • Ability to work with people from different departments / countries
Job Responsibility
Job Responsibility
  • Support customers for all Quality related issues
  • Communicate questions from the customer into the appropriate channels within Aptiv organization
  • Adapt a quality awareness to everyone who can affect the quality of our products/ process or system.
  • Work with fast response, preventive actions & continuous improvements Support New Model launch milestone activities related to Quality deliverable including Lesson learned ( prevention)
  • Assure compliance to APTIV Regulations & Policies Support warranty related issues.
  • Quality product & process audit at customer site and Aptiv plant.
  • Collect and analyze problems together with the Customer and take fast actions to solve problems and avoid a line disturbance due to quality reasons. Initiate communication and (if needed) meetings of involved parties to inform and define necessary actions. Initiate the containment activities (sort/rework) at customer with clear instructions from Aptiv Plant or product engineering.
  • Perform a risk assessment & feasibility study for reworks activities in sils & at Customer production lines.
  • Coordinate Quality Improvements activities at customer & verify the effectiveness of solutions with solid breakpoints.
  • Record, Report and Follow-up the facts & figures to share with the customers through appropriate problem solving tools
What we offer
What we offer
  • Competitive compensation package
  • Learning, professional growth and development in a world recognized international environment
  • Access to internal & external training
  • Recognition for innovation and excellence.
  • Opportunities to give back to the community
  • Meaningful work that makes a difference in the world
  • You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
  • You can have an impact. Safety is a core Aptiv value
  • we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
  • You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.
  • Fulltime
Read More
Arrow Right

Plant Quality Engineer

We are one of the world’s largest manufacturers of chrome-plated plastic parts f...
Location
Location
Spain
Salary
Salary:
4000.00 - 4500.00 EUR / Month
znoydzem.com Logo
Znojdziem IT recruitment agency
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be in possession of a technical degree or higher, in the field of engineering
  • Previous experience required as a plant quality engineer or customer quality engineer
  • Required advanced written and spoken English
  • Required advanced knowledge of solving problems methodologies (8D, 5Whys, PDCA, etc.)
  • Required knowledge of Excel at the user level
  • Skills for communication, influence and teamwork
  • Ability to lead teams and to manage highly demanding situations
  • Ability to analyze data and associated actions for decision-making
  • Capable of learning and adapting to different areas
Job Responsibility
Job Responsibility
  • Responsible for the internal quality of the injection molding area
  • Responsible for continuous quality improvement
  • Supervised of the quality technicians’ team in the injection molding area
  • Key person in the definition of the internal Injection quality strategy in the medium-long term
  • Responsible for transmitting to the productive area the needs and requirements of external customers at a productive level
  • Management and coordination of the non-conforming product warehouse, planning resources and short-term requirements, ensuring that the defined reaction plan is followed
  • Responsible for transmitting customer QA to the team, coordinating containment actions ensuring their compliance in a commitment date
  • Promote internal training sessions for coordinators, quality technicians and SV at the quality level, internal instructions and procedures, and external audits
  • Develop capacities for the detection of security risks in order to reduce them and avoid fatalities or serious incidents, promoting and encouraging the use of internal tools for risk identification
  • Actively participate in the work teams for critical security risks and incident analysis
Read More
Arrow Right

Switching-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering or equivalent
  • Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
  • Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
  • In-depth knowledge of Juniper Networks or similar network company and system products
  • Excellent Communication Skills
  • Ownership and Problem-Solving mindset
  • Ability to work with different stakeholders for outcomes
  • Obsess about Quality
  • Encourage diversity and innovation
  • Juniper products knowledge and Junos experience / certifications would be an added advantage
Job Responsibility
Job Responsibility
  • Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
  • Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
  • Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
  • Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
  • Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
  • Metrics management and drive continuous / quality improvement initiatives
  • Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
  • Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
  • Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
  • Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Routing-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering or equivalent
  • Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
  • Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
  • In-depth knowledge of Juniper Networks or similar network company and system products
  • Excellent Communication Skills
  • Ownership and Problem-Solving mindset
  • Ability to work with different stakeholders for outcomes
  • Obsess about Quality
  • Encourage diversity and innovation
  • Juniper products knowledge and Junos experience / certifications would be an added advantage
Job Responsibility
Job Responsibility
  • Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
  • Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
  • Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
  • Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
  • Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
  • Metrics management and drive continuous / quality improvement initiatives
  • Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
  • Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
  • Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
  • Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Routing-Technical Support Engineer 4

This role has been designed as ‘Hybrid’ with an expectation that you will work o...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering or equivalent
  • Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
  • Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
  • In-depth knowledge of Juniper Networks or similar network company and system products
  • Excellent Communication Skills – Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience
  • Ownership and Problem – Solving mindset
  • Ability to work with different stakeholders for outcomes
  • Obsess about Quality – Strive for delivering quality output in every interaction
  • Encourage diversity and innovation
  • Juniper products knowledge and Junos experience / certifications would be an added advantage
Job Responsibility
Job Responsibility
  • Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
  • Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
  • Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
  • Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
  • Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
  • Metrics management and drive continuous / quality improvement initiatives
  • Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
  • Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
  • Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
  • Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right