CrawlJobs Logo

Customer Activation Manager - On Trade

advocate-group.co.uk Logo

Advocate Group

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Are you a commercially driven marketing professional who thrives on bringing standout brands to life in the on-trade? The Advocate Group is proud to be partnering with a fast-growing, premium spirits business with a strong heritage, bold brand identity, and a genuine passion for craftsmanship and quality. With ambitious growth plans across the UK, the business is now looking for a Customer Activation Manager to play a key role in accelerating brand visibility, advocacy, and commercial performance across key on-trade accounts.

Job Responsibility:

  • Shape and deliver the UK on-trade activation strategy, focusing on high-impact venues and priority customers
  • Partner with marketing and sales to build and execute commercially focused annual activation plans
  • Create bespoke, insight-led activation plans that drive visibility, engagement, and ROI
  • Develop standout on-trade toolkits, POS, and in-venue assets that bring the brand to life
  • Lead execution of immersive activations, including events, tastings, training, and bartender programmes
  • Work closely with sales teams and agencies to unlock opportunities and deliver best-in-class activations
  • Track and optimise activation performance to continuously improve future activity
  • Spend significant time in the on-trade building relationships and gathering insight

Requirements:

  • Proven experience in a Customer/Trade Marketing or Activation role, ideally within drinks or premium FMCG
  • A self-starter with a strong drive to build brand presence and deliver tangible commercial results
  • Experience delivering impactful activations within the on-trade environment
  • Confident, energetic, and personable, with the ability to represent brands externally
  • A collaborative team player who thrives in a fast-paced, entrepreneurial environment
  • Full UK driving licence and comfortable with regular travel as part of the role

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Activation Manager - On Trade

North America Customs Manager

Our client located in Willis, TX is seeking a highly experienced and motivated N...
Location
Location
United States , Willis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 8+ years of Trade Compliance experience with a proven track record of managing customs and trade operations
  • Strong Import/Export Compliance expertise across North America, including in-depth technical knowledge of U.S., Canadian, and Mexican regulations
  • Active U.S. Licensed Customs Broker or Certified Customs Specialist (CCS) certification
  • Thorough understanding of CFR Title 19 regulations and their application to customs management
  • Expertise with MTR and its practical application to the manufacturing industry in Mexico
  • Intermediate experience in supply chain management and logistics operations
  • Proficiency in pulling, analyzing, and presenting data-driven reports to executive teams
  • Excellent interpersonal and communication skills, with the ability to build relationships across departments and levels of management.
Job Responsibility
Job Responsibility
  • Trade Compliance Oversight: Ensure compliance with U.S. import/export regulations, including CFR Title 19 and relevant rules for Mexico and Canada
  • Customs Management: Lead customs operations, ensuring accurate and timely processing of import/export documentation and adherence to required practices
  • Licenses and Certifications: Apply expertise as a U.S. Licensed Customs Broker or Certified Customs Specialist (CCS) to oversee and optimize customs processes
  • MTR Expertise: Leverage 2+ years of working knowledge of the Maquiladora tax regime (MTR) to manage compliance for manufacturing operations in Mexico
  • Supply Chain Support: Provide support for logistics and supply chain functions
  • Data Reporting and Presentation: Pull, analyze, and present customs and trade compliance reports to senior management
  • Cross-Level Collaboration: Collaborate effectively with internal teams, consultants, and all levels of management
  • Team Management: Act as a people-oriented leader to foster positive relationships and a strong culture within the team.
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Eligibility for 401(k) plan.
  • Fulltime
Read More
Arrow Right

Senior Online Trading Manager - Luxury

Our luxury client is currently looking to recruit a Senior Online Trading Manage...
Location
Location
United Kingdom , Gloucestershire
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • solid management experience
  • worked within ecommerce trading and merchandising previously
Job Responsibility
Job Responsibility
  • manage a web agency
  • be responsible for trading and online merchandising of the website
  • focus on profitability, sales, and conversion
  • manage budgets and reporting
  • pay attention to customer experience and daily and weekly trading activity
  • work with other areas of the business and digital to make sure targets and key KPIs are met
  • Fulltime
Read More
Arrow Right

Online Trading Manager

We are looking for an experienced Online Trading Manager to join our client's te...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • experienced Online Trading Manager
  • strong background in eCommerce
  • skills in merchandising
  • skills in web analytics
  • skills in content management
Job Responsibility
Job Responsibility
  • manage the daily operations of their online store
  • drive sales
  • enhance the customer experience
  • oversee product listings
  • manage online campaigns
  • track site performance to meet business goals
  • ensure stock availability
  • maintain accurate product data
  • optimising website content
  • work closely with internal teams and external partners
Read More
Arrow Right

Senior Customer Success Manager

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
  • experience establishing yourself as a trusted advisor with customer partners to guide outcomes
  • experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases and understanding of configuration trade-offs
  • experience making customers feel valued through quality service internally across product, sales, support, and marketing to facilitate a smooth customer experience
  • experience balancing a book of business in a customer-facing environment
  • experience with Gainsight (or similar CRM tool), Salesforce, and BI tools such as Tableau
Job Responsibility
Job Responsibility
  • develop a trusted advisor relationship with customers, from the C-Suite to executives and global teams, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
  • experience with SaaS business models and enterprise customer needs resulting in quantifiable outcomes
  • collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
  • manage post-sales activity for your customers through relationship-building, product expertise, and execution
  • understand our products and solutions and speak with customers about the most relevant features for their specific requirements
  • engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
  • mitigate churn through early risk identification, intervention, escalation, and mitigation in partnership with your seasoned account team, particularly the Account Associate
  • be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers
  • Fulltime
Read More
Arrow Right

Enterprise Customer Success Manager

Atlassian is looking for an Enterprise Customer Success Manager to help customer...
Location
Location
United States , San Francisco; New York; Austin; Mountain View
Salary
Salary:
120800.00 - 194100.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
  • Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
  • Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs
  • Experience making customers feel valued through quality service internally across product, sales, support, and marketing to facilitate a seamless customer experience
  • Experience balancing a book of business in a customer-facing environment
  • Experience with Gainsight (or similar CRM tool), Salesforce, and BI tools such as Tableau
Job Responsibility
Job Responsibility
  • Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
  • Experience with SaaS business models and enterprise customer needs resulting in quantifiable outcomes
  • Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
  • Manage post-sales activity for your customers through relationship-building, product expertise, and execution
  • Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements
  • Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
  • Mitigate churn through early risk identification, intervention, escalation, and mitigation in partnership with your seasoned account team and in particular the Account Associate
  • Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Equity
  • Bonuses
  • Commissions
  • Fulltime
Read More
Arrow Right

Senior Customer Success Manager, Enterprise

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
  • Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
  • Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs
  • Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience
  • Experience balancing a book of business in a customer-facing environment
  • Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau
Job Responsibility
Job Responsibility
  • Drive customer outcomes and adoption across a portfolio of Atlassian customers in Southeast Asia
  • Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
  • Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
  • Manage post-sales activity for your customers through relationship-building, product expertise and execution
  • Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements
  • Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
  • Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate
  • Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Senior Customer Success Manager- Enterprise

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
  • Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
  • Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs
  • Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience
  • Experience balancing a book of business in a customer-facing environment
  • Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau
Job Responsibility
Job Responsibility
  • Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
  • Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
  • Manage post-sales activity for your customers through relationship-building, product expertise and execution
  • Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements
  • Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
  • Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate
  • Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
Read More
Arrow Right

Trade Marketing Manager

Are you a commercially astute Trade Marketing Manager looking for your next chal...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 GBP / Year
signaturecm.co.uk Logo
Signature Career Management
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • FMCG experience
  • Robust experience of trade marketing, shopper marketing, or customer activation in grocery
  • A proven track record of developing and executing best in class activation
  • Experience in working culturally diverse organisations and customer groups
  • Ability to get into London office twice a week
Job Responsibility
Job Responsibility
  • Lead, develop, execute, and evaluate activation plans across grocery, wholesale, cash and carry, and specialist retailers
  • Create best in class visibility for brands at key points in the path to purchase to drive conversion
  • Set the agenda and owning activation calendar
  • Lead the development and implementation of best practice POS solutions
  • Manage online POS system
  • Manage agency relationships
  • Track, review, and evaluate campaigns and suggest improvements
  • Stakeholder management
  • Fulltime
Read More
Arrow Right