Customer Achievement Specialist Job at Robert Half (Minneapolis)

Intermediate Customer Onboarding Specialist

We are looking for a high output, thoughtful, and skilled onboarding specialist ...

Location

Canada , Vancouver, Calgary, Toronto

Salary:

70200.00 - 95000.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

Healthy customer obsession and focus on delivering exceptional client experience
Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate
Effortless communication skills, confident and sensitive to the needs of customers (internal and external) of all abilities
Comfort and confidence facilitating ‘in person’ live sessions through Zoom
Demonstrate a keen interest in improving your craft by using AI

Job Responsibility

Conduct strategy and training sessions to ensure customers are onboarded in a manner that sets them up for success in adopting Clio’s suite of products
Identify what would indicate a customer’s “first value” and drive towards achieving it
Take complete responsibility for your ownership window as part of a customer’s entire Clio lifecycle, including setting customers up successfully for post-ownership window
Work closely with Sales and Customer Enablement to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible
Manage multiple client cases at a time with strict observance of associated tasks and deadlines (as defined by the department)
Own customer account health with Clio’s suite of products, mitigating risk through proactive churn prevention
Be confident, articulate, and sensitive to the needs of customers and internal partners
Contribute regularly to our customer-facing knowledge base [Help Center]
Partner with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities
Gain an expert understanding of and stay up to date with Clio’s suite of products and common workflows

What we offer

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Customer Experience Specialist

A client of ours is looking to hire a customer-oriented service representative w...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma

Job Responsibility

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Indian Wells

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in cash handling, such as teller roles, retail checkout, or check cashing services
Strong background in customer service within retail, call center, or similar environments
Proficiency in data entry and CRM tools with attention to detail and accuracy
Excellent communication skills, including active listening and problem-solving abilities
Ability to work effectively in fast-paced, high-pressure settings
Familiarity with retail operations or environments requiring high customer interaction
Team-oriented approach with the ability to work independently as needed
Commitment to providing exceptional service and achieving customer satisfaction

Job Responsibility

Deliver outstanding customer service by addressing inquiries, resolving issues, and providing accurate information
Process financial transactions, including cash handling, check cashing, and payment services, with precision
Maintain accurate and up-to-date records through efficient data entry and adherence to company policies
Utilize CRM tools to document customer interactions and ensure seamless follow-up
Assist customers in understanding product benefits and resolving concerns with attention to detail
Collaborate with team members to meet service goals and maintain high customer satisfaction
Uphold compliance standards by following company policies and financial regulations
Identify customer needs and offer tailored solutions to enhance their experience
Manage high-pressure situations effectively while maintaining a positive and detail-oriented demeanor
Provide support in retail or call-center environments with high-volume customer interactions

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Shipping & Customs Specialist - Central Unit

Offering the highest possible service levels at the lowest possible costs, helps...

Location

Morocco , TIT MELLIL

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Master’s or a Diploma Degree in Logistics
Minimum 2 years of relevant experience in shipping/logistics/supply chain preferably in Customs clearance or retails sectors
Fluent in English and French
Computer proficiency: Advanced level of Microsoft Excel
Familiar with local laws and regulations involved in Customs and Taxation
Familial with international trade laws and regulations

Job Responsibility

Handle Goods shipment process and local clearance procedures in coordination with local service provider and according to the IKEA standards
Gather information from the Goods Flow Team on any goods damages, submit and follow up on claims with relevant parties
Always coordinate with other functions within the Logistics Team to ensure proper communication and smooth work processes
Supervise shipping and customs clearance
Coordinate with service provider for timely clearance of containers to avoid detention/demurrages and prioritize containers accordingly as per the need articles in the store
Prepare weekly containers receiving schedule in coordination with all stakeholders
Check that the clearing Agents are adhering to IKEA operations standards of containers handling and transporting Receive the clearing agent invoices against the agreed rates for this service
Monitor KPIs to continuously improve freight movement process and report to SSS Leader as required
Communicate and coordinate with Warehousing and other functions in the Logistics Department as and when required
Coordinate regularly with the supply Team and the other Logistics Teams to achieve the Logistics goals in store

Fulltime

Customer Support Specialist

Are you ready to transform the way businesses pay and get paid? Bottomline is a ...

Location

India

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Proficient in Paymode-X product
Customer service and communication skills including business writing
Software and environment trouble-shooting and diagnostic skills
Solid understanding of basic computer functions and ability to teach/train users
Experience supporting software as a service
Proven ability to communicate effectively via printed material and on the telephone
Strong oral and written communications skills
Excellent organizational, problem solving and communications skills
The ability to work independently and balance multiple priorities
Team player, resourceful, flexible

Job Responsibility

Total accountability for a positive customer experience
Achieves and maintains proficiency with the capabilities of Bottomline's software as a service applications as well as corresponding system and software changes
Remaining available to receive calls - at desk and logged in to phone system (handles average 30-40 inbound calls, 20 emails daily)
Documents call transactions, processes and methodologies used to diagnose and resolve the customer's issues within the appropriate CRM tool
Manage and maintain timelines for issue resolution
Has ability to develop and maintain customer relationships
Documents software defects and works with internal departments to escalate or resolve
Assists with identifying root cause of problems
manages and resolves issues in a constantly changing environment
Focus on both customer delight and continuous seeking out of new opportunities to expand customer relationships

Digital Marketing Customer Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in French
Strong English skills
Knowledge of digital marketing concepts
Experience on paid campaign management is mandatory
Have a degree in Marketing or related field
Have experience in Digital Marketing
Have experience in a Contact Centre, Service program for any Advertising Tech company
Are fluent with any social media products usage and basic understanding of digital advertising
Have a strong customer service-oriented skill
Can work as a team member, as well as independently

Job Responsibility

Provide B2B support to our valued advertisers
Manage product troubleshooting and delivering exceptional customer support related to our advertising offerings
Proactively identify initiatives to enhance our services and elevate the overall user experience
Manage and resolve end-to-end product troubleshooting and customer support for our advertising products, handling inquiries via email and chat channels
Take ownership of query resolution by collaborating with our internal Product Operations and Engineering teams to address all types of general, technical, or product-related questions
Enhance overall Customer Satisfaction metrics by ensuring high-quality service throughout the case journey, providing regular updates at every touchpoint
Maintain strict adherence to service levels across all channels to achieve Best in Class productivity and significantly reduce resolution times for our end customers
Collaborate with in-house technical specialists to educate advertisers on product features and common issues they may encounter

What we offer

Relocation Assistance with Accommodation
Meal vouchers
2 extra salaries
Private health insurance
Monthly Bonus

Fulltime

Customer Service Specialist

Drive customer satisfaction and optimize supply chain processes in a key role at...

Location

Japan , Tokyo

Salary:

5000000.00 - 7000000.00 JPY / Year

Randstad

Expiration Date

March 23, 2026

Requirements

Must have 2+ years of experience in supply chain, with a focus on customer service
Must have a Bachelor's degree in Supply Chain, Logistics, or a related field
Experience with SAP or other ERP systems is essential
Must have strong knowledge of sales and OTC processes
Must have experience in project management
Business level English is required
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills

Job Responsibility

Manage order-to-cash processes for the EM business, ensuring accuracy and efficiency
Provide proactive solutions to business operations by analyzing and reviewing OTC operations
Monitor and analyze SCM KPIs to identify areas for improvement and execute related activities
Contribute to achieving sales, profit, and growth targets by offering exceptional customer service
Participate in SCM-related and integration projects, supporting project goals and timelines

What we offer

Health insurance
pension insurance
employment insurance
holidays on Saturdays, Sundays, and public holidays

Fulltime

Customer Experience Specialist

We are looking for a highly motivated Customer Experience Specialist to join our...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 3 years of recent experience in a customer service or administrative role
Proven ability to multitask effectively in a fast-paced environment with strict deadlines
Exceptional communication skills, both written and verbal, to interact with clients and team members
Proficiency in Microsoft Office Suite and the ability to work across multiple browsers
Strong organizational skills with attention to detail and accuracy
Demonstrated expertise in email correspondence and customer success
A proactive approach to problem-solving and ability to adapt to changing priorities

Job Responsibility

Deliver outstanding customer service by responding to inquiries and assisting callers with their needs
Process incoming and outgoing mail efficiently and accurately
Provide comprehensive client support to ensure a positive customer experience
Perform a variety of administrative tasks, including record management and data entry
Manage email correspondence professionally across multiple platforms
Offer solutions to customer concerns while maintaining a high level of satisfaction
Collaborate with team members to meet daily deadlines and achieve organizational goals
Adapt to assigned duties and responsibilities as needed to support operational requirements

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Achievement Specialist

Robert Half

Location:
United States , Minneapolis

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 06, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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Job Posted:
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