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We’re looking for a motivated individual to join our dynamic Customer Accounts Team as a Customer Accounts Representative (CAR). This is a fantastic opportunity for someone with at least 12 months of experience in bank reconciliation or payments to build on their existing knowledge and gain exposure to broader finance operations. This role is ideal for someone looking to build on their foundational finance experience, explore how payments and reporting drive business decisions, and grow within a supportive and fast-paced team.
Job Responsibility
Work at the heart of the business where money moves in and out every day
Apply and expand your understanding of bank reconciliation, BACS processes, and financial accuracy
Support day-to-day banking operations, including payments, suspense queues, and DCA posting
Help manage invoices and purchase order processes, linking them to overall financial performance
Liaise with internal teams to ensure correct payment and invoice information is shared and actioned
Gain exposure to Bottom Line Reporting and commercial finance insights
Suggest improvements and help shape better processes
Be a go-to contact for cross-departmental queries, helping colleagues across the business navigate payment and invoice processes with clarity and confidence
Requirements
Minimum 12 months’ experience in banking, payments, or a similar finance role
A keen interest in finance, numbers, and business processes
Strong attention to detail and good organisational skills
Confidence to ask questions, collaborate with others, and get stuck in
A proactive attitude and a willingness to learn
Nice to have
Familiarity with Pan front & back office systems
What we offer
33 days holiday (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Up to £3,600 of free shares each year after one year of service