CrawlJobs Logo

Customer Accounts Receivable Specialist

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
United States

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

49500.00 - 104900.00 USD / Year

Job Description:

This Customer Delivery position manages the customer lifecycle and collection process. The Customer Account Specialist (CAS) monitors, reports, documents and resolves payment deviations (payment delays). The CAS will serve as the accounts receivable point of contact for the customer, resolving any invoicing and payment queries and ensuring the customer has an effortless customer experience. The CAS will be responsible for meeting the company’s AR targets, the role will work very closely with the customer’s accounts payable team to ensure payment, and with internal functions to ensure all invoice payments are applied and closed.

Job Responsibility:

  • Deliver customer experience within the lifecycle processes
  • Service requests of customers through different access channels (email, phone, post, customer portal)
  • Build and maintain strong internal and external customer relationships
  • Demonstrate understanding of customer infrastructure, processes, and key customer contacts
  • Support Total Customer Experience
  • Prepare monthly collection strategies and establish action plans to meet/exceed metrics
  • Report progress during AR review meetings and effectively forecast month-end metric results
  • Manage collection balances per Customer
  • Target Open A/R > 30, 60, 90,180 days
  • Ensure Cash Allocation and Suspense management are managed timely and accordingly to policies and procedures
  • Document all collection activities in required applications
  • Communicate/escalate to CRM / PRM any customer changes quickly, consistently and effectively
  • Collaborate and engage with team members providing valuable input for customer projects/solutions
  • May act as a team or project leader validating deliverables and team decision making processes
  • Provides guidance and leadership to all colleagues
  • Proficient and compliant with internal processes and policies
  • Demonstrate sound judgment, prompt follow-up, and timely escalations
  • Escalate disputes and non-responsiveness effectively and timely
  • Proactive interaction and collaboration with various internal and external stakeholders (Outsourcing)

Requirements:

  • First-level university degree or equivalent experience
  • 1-2 years’ related experience in an accounts receivable or customer service position
  • Collection experience preferred or relevant experience (financial, customer service/customer delivery)
  • Strong verbal skills resulting in successful collection of fees and timely management of returns
  • Working knowledge of the field of Customer experience relations
  • Demonstrate verbal and written communication and customer service skills
  • Good working knowledge in Microsoft Office (Advanced Excel, Word, Outlook, Power-point)
  • Effective organization, time management, prioritization, follow-up and execution skills
  • Effective problem solving and issue resolution skills
  • Fluent English language
  • Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company

Nice to have:

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Experience Strategy
  • Customer Relationship Management (CRM)
  • Data Analysis Management
  • Data Collection Management
  • Data Controls
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Accounts Receivable Specialist

Accounts Receivable Specialist

Robert Half’s Full-Time Engagement Professionals (FTEP) practice is looking for ...
Location
Location
United States , Coppell, TX
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in accounting, finance, or a related field preferred
  • 2+ years of relevant experience in accounts receivable, billing, or related accounting roles
  • Proficiency in accounting software and ERP systems (e.g., NetSuite, SAP, QuickBooks, Microsoft Dynamics) is highly preferred
  • Strong Excel skills, including proficiency with pivot tables, VLOOKUPs, and data analysis tools
  • Excellent communication, problem-solving, and time-management abilities
  • High adaptability and ability to quickly master new software and processes when deployed to different clients
  • Detail-oriented with the ability to maintain accuracy while working on multiple projects or tight deadlines
Job Responsibility
Job Responsibility
  • Process, monitor, and manage accounts receivable transactions, including invoicing, payment posting, and reconciliations
  • Assist clients with identifying and resolving aged receivables, outstanding balances, and discrepancies
  • Collaborate with clients during new ERP or accounting system implementations, providing expertise in AR module setup, data migration, and troubleshooting
  • Step in as a critical resource for clients during staff leave periods or make interim contributions to ongoing financial operations
  • Assess existing AR practices, identify inefficiencies, and recommend strategies to optimize workflows and reduce DSO
  • Partner with clients on custom finance projects, including audits, reconciliations, and reporting
  • Serve as the point of contact for cross-functional collaboration to resolve billing and collections issues
  • Ensure compliance with GAAP standards and applicable policies while preparing AR reports
What we offer
What we offer
  • Full-time employment with consistent income and benefits, including health, dental, vision, and 401(k) plans
  • Opportunity to work with a variety of industries, clients, and projects
  • Access to professional development resources, specialized training, and certifications
  • Employee appreciation programs and potential for internal advancement
  • Paid time off for vacation, personal needs, and sick time
  • Paid holidays
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

This job involves working at a client's site to handle accounts receivable proce...
Location
Location
United States , Milwaukee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid understanding of Accounts Receivable (AR)
  • 5+ years of experience in an A/R role preferred
  • Competent with spreadsheets and databases
  • Strong attention to detail
  • Articulate customer service and interpersonal skills, especially when interacting with those in technical and financial backgrounds
  • AA or BS/BA degree in Accounting, Business, or similar preferred
Job Responsibility
Job Responsibility
  • Execute daily processes and controls accurately and in a timely manner
  • Maintain compliance with company policies
  • Provide excellent customer service to internal and external business partners and clients
  • Maintain proper storage of invoices, payment records, and other documents by organizing, logging, scanning, and filing them
  • Assist the AR/Finance Department with administrative tasks
  • Help with internal and external audits as required
  • Process, verify, and post receipts, ensuring proper application to customer accounts
  • Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted
  • Handle cash applications and payment discrepancies while working closely with customers to resolve outstanding balances
  • Open, organize, and distribute department mail daily
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) or deferred compensation plan
  • Paid time off including vacation, sick time, and holidays
  • Professional networking events
  • Free online training
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for managing and maintaining t...
Location
Location
United States , Denver
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in a similar role as an Accounts Receivable Clerk
  • Experience with Deltek Vantagepoint software is required
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Prepare and issue accurate and timely invoices to clients using Deltek Vantagepoint
  • Ensure compliance with client contracts, billing terms, and internal procedures
  • Address and resolve discrepancies in invoices promptly
  • Monitor and manage the accounts receivable ledger to ensure timely payments
  • Follow up on outstanding invoices through calls, emails, and other communication methods
  • Reconcile customer accounts and resolve payment discrepancies
  • Coordinate with clients to ensure timely payments and minimize aged receivables
  • Accurately apply payments to customer accounts in Deltek Vantagepoint
  • Escalate collection issues as needed and collaborate with internal teams to resolve disputes
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

Robert Half has an opportunity for an Accounts Receivable (A/R) professional. Th...
Location
Location
United States , North St. Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant experience in accounts receivable
  • AA or BS/BA degree in Accounting or related field
  • Knowledgeable of ERP systems
  • Great attention to detail
  • Comprehensive knowledge of accounts receivable
  • Deep understanding of credit collections
  • Proven analytical skills in basic accounts receivable and accounting policy
  • Command of Microsoft Office with strong Excel skills
Job Responsibility
Job Responsibility
  • Enter, post and reconcile batches
  • Research and resolve customer A/R issues
  • Prepare aging report
  • Place billing and collection calls
  • Maintain cash receipts journal
  • Update and reconcile sub-ledger to G/L
  • Confirm documents and codes
  • Pinpoint delinquent customer accounts
  • Contact clients to help resolve payment issues and assist in setting up payment plans
  • Process payments and reports in compliance with GAAP
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Access to free online training
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

Robert Half Contract Finance & Accounting team is seeking an Accounts Receivable...
Location
Location
United States , Fridley
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 years accounts receivable or general accounting experience
  • Strong 10-key scores
  • QuickBooks or any equivalent system experience
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • must be detail oriented
  • Ability to multi-task
  • Open to change and willing to learn new skills
  • Ability to follow up on pending issues
  • Ability to meet deadlines
Job Responsibility
Job Responsibility
  • Matching, batching, coding and entering invoices
  • Entering, posting and reconciling batches
  • Researching and resolving accounts receivable issues with customers or vendors
  • Updating and reconciling sub-ledger to the general ledger
  • Collections
  • Maintaining cash applications, account reconciliations and chargebacks
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections and Accounts Receivable Specialist

The Collections / Accounts Receivable Specialist will manage collection efforts,...
Location
Location
United States , Teterboro
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 years+ of accounts receivable collections
  • Bachelor’s degree in Business related studies such as Accounting, Finance, or Management
  • Excellent analytical, organizational, and problem-solving skills
  • Excellent attention to detail, proficiency in accounting software, experience with Medical collections practices, and the ability to manage a high volume of accounts while prioritizing tasks and meeting deadlines
  • often requiring a solid understanding of credit and collection laws as well
Job Responsibility
Job Responsibility
  • Support other finance team members, e.g., posting payments, bookkeeping, preparing bank checks, and ad-hoc projects
  • Monitor and collect accounts receivable by communicating with clients via email, telephone, and mail
  • Manage collection efforts, identify slow-paying customers, and escalate
  • Handle customer account reconciliations, assist in streamlining the accounts receivable process by identifying areas for improvement, and assist in other accounting-related tasks
  • Send invoices and statements to customers
  • Assist with accurate reporting of weekly AR, including updated status notes on past due accounts
  • Assist in creating monthly reports on accounts receivable status and other financial metrics
  • Assist with bank monitoring
  • Manage collection efforts, including reporting on outstanding balances
  • Process credit card payment
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

Robert Half client is in need of an Accounts Receivable Specialist for a contrac...
Location
Location
United States , Hickory, NC
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in accounting, finance, or a related field—or equivalent experience
  • 1+ years of relevant experience in accounts receivable or a similar role, preferably in a fast-paced environment
  • Proficiency with financial software systems (e.g., QuickBooks, SAP, or Oracle) and intermediate-to-advanced Microsoft Excel skills
  • Strong communication and problem-solving abilities, coupled with sharp attention to detail
Job Responsibility
Job Responsibility
  • Generating timely and accurate customer invoices on a monthly basis
  • Maintaining accounts receivable records to ensure aging is up to date
  • Verifying invoices for appropriate documentation prior to payment
  • Monitoring incoming payments and ensuring they are applied correctly
  • Reconciling accounts receivable ledger with the general ledger
  • Resolving discrepancies between customer payments and invoices
  • Handling customer inquiries regarding bills or payments
  • Assisting with month-end closing activities such as preparing journal entries
  • Developing reports related to accounts receivable activity
  • Working with other departments to resolve billing issues or disputes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

We are offering a contract for a permanent position in the Wholesale Distributio...
Location
Location
United States , Greendale
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years of experience in the role of Accounts Receivable Specialist or similar finance roles
  • Proven expertise in Accounts Receivable (AR) management
  • Demonstrable experience performing Billing Functions
  • Competency in Cash Management is required
  • Must have experience with B2B collections
  • Familiarity with Aging Reports is essential
  • Proficiency in using Dynamics NAV software
  • Advanced skills in Microsoft Excel are necessary
Job Responsibility
Job Responsibility
  • Ensuring the accurate and efficient processing of customer credit applications
  • Keeping up-to-date accounts receivable records, including monitoring credits, collections, and uncollectible amounts
  • Taking on daily cash management tasks, such as recording bank deposits and updating the accounts receivable sub-ledger
  • Communicating with customers via phone, email, and mail to monitor and collect on accounts receivable
  • Assisting the accounting, finance, and customer service teams as needed
  • Clearing miscellaneous differences in accounts and ensuring all customer inquiries are resolved
  • Conducting regular checks on customer accounts and initiating appropriate action when necessary
  • Using your knowledge of Microsoft Excel and Dynamics NAV to manage and analyze data
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right