Customer Account Specialist Job at Signarama Alexandria (Menomonee Falls)

Customer Account Specialist

We are seeking a Customer Account Specialist in Southwest Washington to support ...

Location

United States , Washougal

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer success, account management, customer service, or order fulfillment within a fast-paced business environment
Strong ability to coordinate multiple orders and priorities while maintaining accuracy, responsiveness, and attention to detail
Comfortable working across departments to support issue resolution and keep customer commitments on track
Ability to analyze order activity, demand patterns, or service trends and communicate findings clearly to internal and external stakeholders
Proficiency with business systems or CRM/ERP platforms for order entry, tracking, and documentation, preferably SAP (not required)
Effective written and verbal communication skills with a detail-focused, solutions-oriented approach to customer interactions
Strong organizational and time-management skills with the ability to adjust quickly to shifting business needs

Job Responsibility

Manage customer orders throughout the full fulfillment process, ensuring each step is completed accurately and on schedule from initial quote to final delivery communication
Maintain detailed order activity records by entering transactions, updates, and customer interactions into company systems while monitoring progress and open action items
Build productive relationships with assigned accounts by responding promptly to inquiries, resolving concerns, and providing clear status updates based on order activity
Partner with manufacturing, quality, purchasing, engineering, and finance teams to remove obstacles and support the timely flow of orders through the business
Develop a strong understanding of company products and processes in order to provide reliable guidance and set accurate expectations for customers
Review order patterns, customer feedback, and market signals to help identify growth opportunities and improve account support strategies
Analyze pending and historical demand to assist with forecasting and to support purchasing, inventory, and production planning decisions
Adapt to changing priorities and manage workload effectively to help ensure consistent service levels and on-time order fulfillment
Contribute to continuous improvement by documenting trends, sharing effective practices with colleagues, and recommending updates based on recurring customer concerns

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Account Specialist

Working as part of the Customer Service team, providing high quality customer se...

Location

United Kingdom , Chester

Salary:

Not provided

CF Industries

Expiration Date

Until further notice

Requirements

Commercial awareness (experience of customer service or distribution service)
Adding value through awareness and communication of key metrics and ability to deliver objectives
Robust internal/external communication and interpersonal skills – proven administrative, persuading/influencing ability
excellent telephone manner and data recording
Able to resolve diverse customer problems logically and effectively
Diligent with the ability to remain calm and focussed under pressure
Dynamic – capable dealing with shifting priorities

Job Responsibility

Delivery – product delivered on time and in full
Booking hauliers to ensure agreed delivery timelines are met
Ad Hoc Analytics & Planning – provide Customer Service Manager with data, as required
To administer and process orders with current terms and conditions of sale
To plan and organise the accurate movement of finished products to satisfy the requirements of distributor and farmer customers
Ensuring orders are entered onto the system correctly and in a timely manner, guaranteeing accurate invoices to customers
To support and to customers and hauliers out of hours
To consistently investigate, check and raise credit applications and process customer complaint settlements professionally

Fulltime

Customer Account Specialist

Customer Account Specialist role at HPE Financial Services helping organizations...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 4-6 years related experience or Master's degree and 2-4 years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Excellent verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility

Job Responsibility

Manage customer lifecycle and collection process
Monitor, report, document and resolve payment deviations (payment delays)
Serve as accounts receivable point of contact for the customer
Resolve invoicing and payment queries
Ensure customer has effortless customer experience
Meet company's AR targets
Work closely with customer's accounts payable team to ensure payment
Work with internal functions to ensure all invoice payments are applied and closed
Provide proactive customer service
Support customer in understanding available channels to engage with company

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Customer Account Specialist

Our Customer Account Specialists are part of our Customer Operations team. Build...

Location

United Kingdom

Salary:

25400.00 GBP / Year

Central YMCA

Expiration Date

January 31, 2027

Requirements

Comfortable building relationships with both internal and external stakeholders
Passionate about helping others and able to provide excellent customer care
A hands-on, highly collaborative attitude
Highly organised and focused on work quality, with a strong attention to detail, and able to complete varied tasks within agreed timeframe
Must be UK based and have the right to work in the UK

Job Responsibility

Develop and maintain strong working relationships with customers
Work with others across YMCA Awards and the wider Charity
Communicate confidentially over the phone and in writing
Keep up to date records of correspondence with customers
Process a variety of administrative tasks
Answer questions about our products and provide support using our systems and services

What we offer

27 days annual leave + 3 annual leave days over Christmas + bank holidays
Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days
4% Contributory Pension Scheme
Life Assurance
Cycle to Work Scheme
Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
Employee Discount Scheme

Parttime

Customer Account Specialist

The job responsibility will include building relationships with our customers an...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High school diploma required
4-year degree preferred but not required with adequate experience
Minimum 4 years of experience in a sales-related environment (e.g., customer service, outside/inside sales, technical sales, purchasing, etc.)
Industrial experience required
Distribution experience preferred
Ability to work in a high volume, fast-paced business

Job Responsibility

Manage the customer’s account by communicating expected delivery dates
managing expedite requests
communicating tracking and follow up information regarding customer orders both internally and externally
Proactively implementing solutions and sharing status updates to meet on-time-delivery and quality metrics
Meeting all internal customer SLAs
Build and maintain sustainable customer and internal department relations to meet/exceed customer expectations
Directly support outside sales with dedicated customer base
Responding to internal requests within a timely manner demonstrating the ability to resolve issues and provide solutions
Proactive quote, order, and customer management
Quoting products and services including product selection understanding and additional product recommendations

Fulltime

Customer Account Specialist Graduate

This role has been designed as ‘’Onsite’ with an expectation that you will prima...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Accountability
Action Planning
Active Learning
Active Listening
Bias
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity

Job Responsibility

Reconciliation of customer accounts (Account Receivable (AR) & Customer payments)
Manage corrective activities in regard to invoice inaccuracies
Provide customer service by responding, Tracking and resolving customer invoicing inquiries
Work with internal stakeholders such as Sales, Operations, Finance, Tax & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc.
Actively manage AR health & targets
Coordinate, facilitate, process and follow-up on financial changes (e.g. schedule restructuring, company restructurings, etc.)
Support testing of new systems releases as requested
Manage, and process non-financial changes (e.g. equipment location, billing address, serial number changes)
analyzing and ensuring customer information is accurate and up to date in the systems
Delinquency Management

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Account Specialist Lead

iAutomation, a high technology distributor of industrial automation components, ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High School education
3+ years Customer Service in a highly technical environment
Ability to analyze sales trends
Sitting for long periods of time
Long hours of computer work
Some car and air travel required

Job Responsibility

Data entry into the ERP System
Command of general order entry skills
Fills orders by transferring orders to fulfillment
communicating expected delivery dates
communicating tracking and follow up information regarding customer orders
Generating, reviewing and analyzing reports related to customer and sales activity
Quoting products and services
Generate and recommend additional products for customer by identifying customer needs/application
Generate and recommend additional products due to command of product knowledge
Product selection

Customer Service Account Specialist

Build and maintain a solid working relationship with Hubbell Power Systems custo...

Location

United States , Centralia

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

Effective communication skills across telephone, electronic, and face-to-face interactions
Proficiency in Microsoft Office or similar software tools
2+ years of customer service experience in a professional environment (preferred)
Experience with Salesforce, SAP, or similar systems (preferred)
Bilingual skills (a plus)
Potential to travel for business, as needed

Job Responsibility

Build and maintain a solid working relationship with Hubbell Power Systems customers
Act as the HPS lead to organize and prepare quotation proposals and review customer orders for acceptance
Coordinate technical and commercial requirements
Support field sales and customers regarding product needs
Be the first point of contact for our customers
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Research and resolve Accounts Receivable issues
Investigate and resolve issues related to returned goods
Manage a territory or set of accounts with the objective of providing outstanding service
Review quotation requests promptly, secure competitive feedback as available, and if applicable submit quotation requests to Business Units with pertinent comments

Fulltime

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Customer Account Specialist

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