Customer Account Specialist Jobs

Customer Account Specialist

Signarama Alexandria

Location:
United States, Menomonee Falls

Category:
Office Administration

Contract Type:
Not provided

Salary:

21.00 - 25.00 USD / Hour

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Job Description:

This position combines customer service, inside sales, estimating, project coordination, and marketing support. You’ll be the first point of contact for clients and the communication hub that keeps projects moving smoothly.

Job Responsibility:

Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
Prepare and deliver accurate sign and graphics estimates
Support outside sales staff with vendor quotes and purchasing for outsourced products
Coordinate project details with design, production, and installation teams
Manage permits, schedules, and customer communications throughout the project
Oversee quality control to ensure every job meets Signarama standards
Assist with marketing efforts including project photos, videos, and social media ideas
Maintain an organized, professional front office environment

Requirements:

Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
Strong communication and organizational skills with attention to detail
Proficient in Microsoft Office
willing to learn our point of sale and CRM software programs
Ability to multitask and thrive in a fast-paced environment
Positive, team-oriented attitude and commitment to customer satisfaction

What we offer:

401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Competitive pay and paid time off
Health, dental, and vision insurance
Short-term disability and life insurance (company paid)
401(k) with company match after one year
Paid holidays
Career growth opportunities across multiple Signarama and YESCO locations
Supportive, innovative team culture focused on excellence and collaboration

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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