Customer Account Specialist Job at Hewlett Packard Enterprise (Kuala Lumpur)

Customer Accounts Specialist - Strategic Accounts India

HPE Financial services is where we help organizations create the investment they...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience with 2–4 years of related experience, or a Master’s degree with up to 2 years of experience
4–6 years of relevant experience in credit and collections, asset management, or the leasing industry
Proven experience in handling complex invoice reconciliations
Good understanding of Indian tax regulation
High proficiency in Excel and data analytics

Job Responsibility

Manage corrective actions related to invoice inaccuracies
Provide customer service by responding to, tracking, and resolving customer invoicing inquiries
Collaborate with internal stakeholders such as Sales, Operations, Finance, Tax, and Credit Analysts to address potential relationship issues
Actively manage AR health and ensure targets are met
Coordinate, facilitate, process, and follow up on financial changes
Manage and process non-financial changes, ensuring customer information is accurate and up to date in the system
Identify current and potential past-due accounts
Make collection calls and manage the collection strategy

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Account Specialist

Customer Account Specialist role at HPE Financial Services helping organizations...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 4-6 years related experience or Master's degree and 2-4 years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Excellent verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility

Job Responsibility

Manage customer lifecycle and collection process
Monitor, report, document and resolve payment deviations (payment delays)
Serve as accounts receivable point of contact for the customer
Resolve invoicing and payment queries
Ensure customer has effortless customer experience
Meet company's AR targets
Work closely with customer's accounts payable team to ensure payment
Work with internal functions to ensure all invoice payments are applied and closed
Provide proactive customer service
Support customer in understanding available channels to engage with company

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Customer Account Specialist

The job responsibility will include building relationships with our customers an...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High school diploma required
4-year degree preferred but not required with adequate experience
Minimum 4 years of experience in a sales-related environment (e.g., customer service, outside/inside sales, technical sales, purchasing, etc.)
Industrial experience required
Distribution experience preferred
Ability to work in a high volume, fast-paced business

Job Responsibility

Manage the customer’s account by communicating expected delivery dates
managing expedite requests
communicating tracking and follow up information regarding customer orders both internally and externally
Proactively implementing solutions and sharing status updates to meet on-time-delivery and quality metrics
Meeting all internal customer SLAs
Build and maintain sustainable customer and internal department relations to meet/exceed customer expectations
Directly support outside sales with dedicated customer base
Responding to internal requests within a timely manner demonstrating the ability to resolve issues and provide solutions
Proactive quote, order, and customer management
Quoting products and services including product selection understanding and additional product recommendations

Fulltime

Customer Accounts Receivable Specialist

This Customer Delivery position manages the customer lifecycle and collection pr...

Location

United States

Salary:

49500.00 - 104900.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university degree or equivalent experience
1-2 years’ related experience in an accounts receivable or customer service position
Collection experience preferred or relevant experience (financial, customer service/customer delivery)
Strong verbal skills resulting in successful collection of fees and timely management of returns
Working knowledge of the field of Customer experience relations
Demonstrate verbal and written communication and customer service skills
Good working knowledge in Microsoft Office (Advanced Excel, Word, Outlook, Power-point)
Effective organization, time management, prioritization, follow-up and execution skills
Effective problem solving and issue resolution skills
Fluent English language

Job Responsibility

Deliver customer experience within the lifecycle processes
Service requests of customers through different access channels (email, phone, post, customer portal)
Build and maintain strong internal and external customer relationships
Demonstrate understanding of customer infrastructure, processes, and key customer contacts
Support Total Customer Experience
Prepare monthly collection strategies and establish action plans to meet/exceed metrics
Report progress during AR review meetings and effectively forecast month-end metric results
Manage collection balances per Customer
Target Open A/R > 30, 60, 90,180 days
Ensure Cash Allocation and Suspense management are managed timely and accordingly to policies and procedures

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Account Specialist

This position combines customer service, inside sales, estimating, project coord...

Location

United States , Menomonee Falls

Salary:

21.00 - 25.00 USD / Hour

Signarama Alexandria

Expiration Date

Until further notice

Requirements

Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
Strong communication and organizational skills with attention to detail
Proficient in Microsoft Office
willing to learn our point of sale and CRM software programs
Ability to multitask and thrive in a fast-paced environment
Positive, team-oriented attitude and commitment to customer satisfaction

Job Responsibility

Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
Prepare and deliver accurate sign and graphics estimates
Support outside sales staff with vendor quotes and purchasing for outsourced products
Coordinate project details with design, production, and installation teams
Manage permits, schedules, and customer communications throughout the project
Oversee quality control to ensure every job meets Signarama standards
Assist with marketing efforts including project photos, videos, and social media ideas
Maintain an organized, professional front office environment

What we offer

401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Competitive pay and paid time off
Health, dental, and vision insurance
Short-term disability and life insurance (company paid)

Fulltime

Customer Account Specialist

Provide professional solutions to end-users, dealers, and service providers, han...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically, a bachelor's degree or equivalent experience and 2-4 years related experience or master's degree and up to two years' experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years' experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Demonstrated verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility.

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
Apply intermediate level of subject matter knowledge to solve a variety of common business issues
Work on problems of moderately complex scope
Act as an informed team member providing analysis of information and limited project direction input
Exercise independent judgment within defined practices and procedures to determine appropriate action
Follow established guidelines and interpret policies
Evaluate unique circumstances and make recommendations.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion.

Fulltime

Customer Account Specialist

This role involves customer account management and collections at Hewlett Packar...

Location

Thailand , Bangkok

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
experienced in a customer support or collection position in a service or end-user support environment
ability to meet customers for collection
strong negotiation skills
a good command of English & Thai in writing and speaking
basic knowledge about finance and accounting (advantageous)

Job Responsibility

prepare monthly collection strategies and establish action plan to meet/exceed metrics
report progress during AR review meetings and effectively forecast month-end metric results
manage collection balances per customer
target open A/R > 30, 60, 90, 180 days
timely monitoring of bank guarantee renewals and collection of original bank guarantee at the bank counters as required
ensure cash allocation & suspense management are managed timely and accordingly to policies and procedures
document all collection activities in required applications
service requests of customers through different access channels (email, phone, post, customer portal)
build and maintain strong internal and external customer relationships including higher management within customers’ organization
demonstrate understanding of customer infrastructure, processes, and key customer contacts

What we offer

comprehensive suite of benefits supporting physical, financial and emotional wellbeing
specific programs catered to career progression
unconditional inclusion fostering flexibility and balance

Fulltime

Customer Account Specialist

Our Customer Account Specialists are part of our Customer Operations team. Build...

Location

United Kingdom

Salary:

25400.00 GBP / Year

Central YMCA

Expiration Date

January 31, 2027

Requirements

Comfortable building relationships with both internal and external stakeholders
Passionate about helping others and able to provide excellent customer care
A hands-on, highly collaborative attitude
Highly organised and focused on work quality, with a strong attention to detail, and able to complete varied tasks within agreed timeframe
Must be UK based and have the right to work in the UK

Job Responsibility

Develop and maintain strong working relationships with customers
Work with others across YMCA Awards and the wider Charity
Communicate confidentially over the phone and in writing
Keep up to date records of correspondence with customers
Process a variety of administrative tasks
Answer questions about our products and provide support using our systems and services

What we offer

27 days annual leave + 3 annual leave days over Christmas + bank holidays
Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days
4% Contributory Pension Scheme
Life Assurance
Cycle to Work Scheme
Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
Employee Discount Scheme

Parttime

Customer Account Specialist

Hewlett Packard Enterprise

Location:
Malaysia , Kuala Lumpur

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2025

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