Customer Account Manager Job at Robert Half (Hathorne)

Customer Account Manager

We’re looking for an experienced National Account Manager to take ownership of k...

Location

United Kingdom , London

Salary:

Not provided

Advocate Group

Expiration Date

Until further notice

Requirements

Proven experience operating at National Account Manager level within FMCG
Strong experience developing and managing Joint Business Plans
Excellent commercial and numerical capability
Strong relationship-building and communication skills
Proactive, organised and solutions-focused
Comfortable influencing cross-functionally across multiple teams
Able to thrive in a fast-paced, entrepreneurial environment
Resilient mindset with a strong focus on delivering results
Passionate about brands, customers and driving growth

Job Responsibility

Deliver against sales, profitability and market share targets across key retail accounts
Effectively manage trade investment, making commercially sound recommendations to improve ROI
Support the launch and ongoing management of new products, brands and categories
Lead cost price increase discussions in line with business requirements
Build and deliver customer Joint Business Plans aligned to wider company objectives
Create commercially viable, insight-led plans that drive growth and strengthen customer partnerships
Analyse performance and adapt plans where required to maximise results
Build detailed bottom-up forecasts at SKU level and manage full account P&Ls
Ensure plans are delivered within retailer timelines and internal sign-off processes
Deliver distribution targets for new product launches and support wider category growth initiatives

Fulltime

Customer Account Manager

Robert Half is working with an established manufacturing company on the North Sh...

Location

United States , Hathorne

Salary:

30.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 3 years of experience in customer service or purchasing within the manufacturing industry
Proficiency in order processing and fulfillment
Strong ability to prepare quotes and support customer negotiations
Excellent communication and interpersonal skills
Familiarity with inventory management and supplier coordination
Competence in using internal systems for data entry and tracking
Detail-oriented with strong organizational skills
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Order processing
Resolving customer issues
Providing quotes
Supporting customer negotiations
Entering orders into an ERP system
Preparing quotes on a daily basis

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer Account Manager

As a Customer Account Manager, you will manage and develop relationships with ex...

Location

United Kingdom , Gateshead

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in an Account Manager or similar customer service/account-based role
Strong commercial awareness
Excellent communication skills across phone, email, and Teams
Proficiency with CRM systems and Microsoft Office 365
A proactive, self-motivated, and collaborative approach
A genuine interest in continuous improvement

Job Responsibility

Proactively manage and develop allocated customer accounts, communicating via telephone, email, and Teams to maintain strong relationships and high service standards
Prepare and issue quotations to customers
Identify and support opportunities within existing customer accounts
Provide product information and Tier 1 technical support (full training provided)
Create structured account action plans for key customers
Track activity and contribute to monthly reporting
Participate in ongoing training and development
Support additional initiatives as required by the Head of Sales and wider business

What we offer

25 days annual leave + 8 bank holidays
Option to purchase additional leave
Extra holiday entitlement for length of service
Pension: 6% employer / 2% employee
Life assurance: 3× annual salary
Health Cash Plan (up to £625 per year for prescriptions, dental & therapies)
Employee Assistance Programme & 24/7 GP helpline
Share Incentive Plan (free shares held in trust for 3 years)
Cycle to Work Scheme
Holiday purchase scheme

Fulltime

Customer Account Manager

In this role, you will be responsible for the day-to-day management of customer ...

Location

United Kingdom , Stratford-upon-Avon

Salary:

26000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Excellent interpersonal and communication skills (both verbal and written)
Confident and professional telephone manner
Target-driven with the ability to plan and manage your own workload
Strong IT skills with a high level of attention to detail
Experience in debt negotiation is desirable but not essential

Job Responsibility

Handling inbound and outbound customer calls to resolve payment arrears
Negotiating repayment arrangements in line with customer needs and company processes
Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers
Making appropriate decisions based on individual customer circumstances
Accurately updating customer account information, ensuring records are clear and professional
Identifying and highlighting any customer vulnerabilities in line with company procedures

Fulltime

Customer Account Manager

Autonomous sales & account management role design. Ideal for curious & mechanica...

Location

New Zealand , Frankton, Waikato

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

3-4 years’ experience in solution-selling industrial products & services
Ability to identify and capture new business opportunities with existing customers
Natural problem-solving skills, a curious mind, comfortable working with blue collar, construction & industrial stakeholders
Team player attitude

Job Responsibility

Partner with the Motion network to develop a strategic sales plan
Prospect new opportunities and work closely with other business units to maximize on existing accounts
Manage your portfolio and ensure that our customers are receiving premium service
Support your team with ad-hoc requirements, customer service when possible

What we offer

Attractive salary + incentive bonus + company vehicle + discounts
The opportunity to join a progressive global company
Ongoing training and career development
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program

Fulltime

Customer Account Manager

A fast-growing, award-winning premium drinks brand is looking for a driven, peop...

Location

United Kingdom

Salary:

29000.00 - 32000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Experience in the drinks industry or FMCG, ideally in account management or sales
Strong understanding of the hospitality and retail landscape in the Midlands / South UK
Confident communicator who enjoys building lasting relationships
Comfortable working in a fast-paced, entrepreneurial environment
Highly organised, proactive and commercially aware
Confident discussing pricing, margins and sales performance
Full UK driving licence required

Job Responsibility

Act as the brand ambassador across your region, ensuring strong visibility, execution and advocacy
Manage and grow an existing portfolio of on-trade and off-trade customer accounts
Identify and convert new business opportunities with partners aligned to a premium brand position
Drive rate of sale and brand presence through customer support, training and merchandising
Support tastings, events and regional activations
Work closely with marketing and operations to deliver excellent service and account management
Build long-term relationships with buyers, managers and bar teams, becoming their trusted point of contact

What we offer

£5k car allowance
Up to 20% performance-related bonus
Private medical insurance with lifestyle perks
Creative, hands-on environment where your ideas make a real impact
Generous product allowance

Fulltime

Customer Account Manager

As a Customer Account Manager, you will be integral in helping our customers ach...

Location

United States , Danville

Salary:

15.00 - 15.75 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy
including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of college or two years of previous management experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette

Job Responsibility

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Build authentic customer relationships to support customers in their ownership goals and drive sales
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
Contact customers who have not renewed merchandise agreements
Maintain customers contact over the phone and through home visits
Update customers information and maintain accuracy
Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals

What we offer

401(k) Plan
Life Insurance
Work Today, Get Paid Tomorrow!
Paid Time Off
Exclusive Discounts
Direct Deposit
Sundays Off
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching

Fulltime

Customer Account Manager

Dynamic and driven professional role focused on building lasting relationships a...

Location

United Kingdom , Aylesford

Salary:

27000.00 - 29000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in Customer Service/Administration or a similar role
Excellent communication and interpersonal skills
A proactive approach to identifying client needs and offering innovative solutions
A team player who thrives in a collaborative environment

Job Responsibility

Manage customer accounts
Oversee a high-level of jobs from order placement through to completion
Handle customer relationship management, ensuring excellent service and communication
Manage billing processes accurately and efficiently
Coordinate emergency call-outs and maintenance requests
Liaise with internal teams and external stakeholders to keep accounts up to date

What we offer

Weekly Pay
Up to 28 days annual leave
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

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