CrawlJobs Logo

Customer Account Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Milton Keynes

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

35000.00 - 45000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

TEAM Energy is seeking a Customer Account Manager to join our sales team in Milton Keynes (Hybrid working 2 days office based per week). Your role will be to manage and grow a portfolio of business customers in the energy services sector. You will serve as the primary relationship manager for approximately 400 assigned customer accounts. In this hybrid role, you will be responsible for driving customer satisfaction, renewing service contracts, and identifying upsell opportunities, all while coordinating closely with our support teams to ensure excellent service delivery. The ideal candidate is a proactive account manager with a track record in B2B sales and account management (preferably in the energy or utilities industry), strong relationship-building skills, and the ability to meet retention and revenue growth targets. This position offers a competitive base salary plus commission, with on-target earnings aligned to achievable upsell and renewal goals.

Job Responsibility:

  • Account Portfolio Management
  • Structured Account Reviews
  • Contract Renewals
  • Upsell and Cross-Sell
  • Customer Onboarding & Profiling
  • CRM Management
  • Reporting & Communication
  • Manage and grow a portfolio of business customers in the energy services sector
  • Serve as the primary relationship manager for approximately 400 assigned customer accounts
  • Drive customer satisfaction, renewing service contracts, and identifying upsell opportunities
  • Coordinate closely with our support teams to ensure excellent service delivery

Requirements:

  • B2B Sales/Account Management Experience: Minimum of 3–5 years of experience in B2B account management or sales, preferably in the energy, utilities, or related sector
  • Experience managing a portfolio of business customers and achieving revenue targets (renewals and sales quotas) is required
  • Industry Knowledge: Strong understanding of the energy services market (e.g. energy efficiency, certification, compliance)
  • Proven Track Record: Demonstrated success in meeting or exceeding sales targets and retaining customers
  • Experience reducing churn and growing account value is highly valued
  • Education: Bachelor’s degree in Business, Marketing, Energy Management or a related field is preferred (or equivalent professional experience)
  • CRM & Tools Proficiency: Proficient in using CRM software (e.g. Salesforce, Dynamics, vTiger or similar) to manage pipelines and customer information
  • Strong general computer skills, including MS Office (Word, Excel, PowerPoint) for preparing customer reports and sales presentations
  • Experience in maintaining detailed records and generating reports from CRM data

Nice to have:

  • Familiarity with common competitor offerings and the needs customers in energy management sector have is a plus
  • Relevant certifications in sales or account management are a plus but not mandatory
What we offer:
  • Employee ownership profit share
  • Hybrid working (mix of office and home based)
  • Flexible holidays
  • Contributory pension
  • Medical cash plan
  • Wellbeing Programme
  • Life assurance
  • Cycle to work salary sacrifice scheme
  • Electric Vehicle salary sacrifice scheme
  • Free on-site parking
  • On-site kitchenette and chill-out areas with free fruit, tea, coffee and cordial
  • Company funded events and team building
  • Relaxed dress code
  • Continued learning and development through internal and external training
  • Commission uncapped - Expected c£8,750 - £1

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Account Manager

Customer Account Management Representative Senior

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Undergraduate university degree in a related field of study (e.g., aeronautical engineering, aviation management, business administration)
  • Minimum of ten (10) years related experience in business or commercial aviation
  • Minimum of two (2) years related experience in a customer facing role
  • Excellent organizational and planning skills
  • Solid project management skills
  • Ability to understand complex technical specifications and certification constraints
  • Exceptional communication skills
  • Eloquent and persuasive speaker with strong presentation skills
  • Strong customer orientation
  • Team player and leader within a multidisciplinary project team
Job Responsibility
Job Responsibility
  • Act as a primary point of contact with our customer base for the detailed completion definition of aircraft interior and exterior completion finishes, furnishings and equipment configurations along with their associated technical specification packages
  • Support the International and Domestic wide-body sales teams as they meet with prospects and customers on completion related issues
  • Liaise with all internal stakeholders (Engineering, Interior Design, Program Management, Estimation and Finance, Legal, Contract Management and Sales) to ensure Completion Definition specifications are consistent with business strategy and exceed customer expectations
  • Accountable for obtaining necessary management and customer approvals for the final Completion Definition Package
  • Follow the Aircraft build, Inform and lead our customers to ensure their readiness to start delivery activities
  • Coordinate and lead Aircraft delivery activities with the customer and internally to ensure a seamless process and amazing customer experience while meeting company delivery schedule targets
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Customer Accounts Manager

As a Customer Account Manager, you will be integral in helping our customers ach...
Location
Location
United States , Kissimmee
Salary
Salary:
15.00 - 15.75 USD / Hour
aarons.com Logo
Aaron's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy
  • including satisfactory MVR (driving record)
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
Job Responsibility
Job Responsibility
  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
What we offer
What we offer
  • 401(k) Plan
  • Life Insurance
  • Work Today, Get Paid Tomorrow!
  • Paid Time Off
  • Exclusive Discounts
  • Direct Deposit
  • Sundays Off
  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Fulltime
Read More
Arrow Right

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record managing a client-facing team within a digital services organisation
  • Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
  • Experience leading and developing high-performing customer success or account management teams within a digital services environment
  • Strong commercial acumen and a deep understanding of strategic account management
  • Exceptional stakeholder management, communication, and coaching skills
  • Ability to use data-driven insights to inform strategy and performance
  • Skilled at collaboration across departments, managing change, and championing customer experience improvements
  • Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
  • Natural ability to influence senior leaders and board members
  • Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums
Job Responsibility
Job Responsibility
  • Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
  • Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
  • Act as the voice of the customer at a senior manager level
  • Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
  • Influence the business forecast for renewals and upsell
  • Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
  • Reduce customer churn
  • Coach the team to drive value-driven and strategic conversations with customers
  • Provide an escalation route
  • Ensure solutions and products proposed to customers are fit for purpose
What we offer
What we offer
  • 25 days’ holiday
  • Buy up to 5 more days holiday
  • Birthday off
  • Extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match
  • 4 x life assurance
  • Flexible working
  • Fulltime
Read More
Arrow Right

Customer Success & Account Manager

We are seeking a versatile and client-focused professional to join our team as a...
Location
Location
United States , Los Angeles
Salary
Salary:
115000.00 - 130000.00 USD / Year
techholding.co Logo
Tech Holding
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in customer success, account management, or project management, preferably in tech or SaaS environments
  • Proven ability to manage complex client relationships and drive retention and satisfaction
  • Strong project management skills, with familiarity in Agile, Scrum, or Waterfall methodologies
  • Skilled at managing multiple priorities while maintaining attention to detail
  • Strong communication and presentation skills, able to adapt technical conversations for different audiences
  • Analytical thinker with a data-driven approach to decision-making
  • Experience with CRM platforms (e.g., Salesforce, HubSpot) and project management tools (e.g., Jira, Asana, Monday.com)
  • Bachelor’s degree in Business, Technology, or a related field
Job Responsibility
Job Responsibility
  • Serve as the primary advocate for assigned clients, ensuring they achieve success metrics and maximum product value
  • Develop and execute customer success plans, including onboarding, adoption, and outcome tracking
  • Define project scope, goals, deliverables, and success criteria with both internal teams and clients
  • Build and maintain long-term strategic relationships with key client stakeholders
  • Identify upsell and cross-sell opportunities based on client business goals
  • Lead contract renewal processes, including term negotiation and renewal strategy
  • Collaborate with sales teams to support account expansion and revenue growth
  • Conduct regular business reviews to showcase value, capture feedback, and find optimization opportunities
  • Coordinate cross-functional resources (engineering, product, support) to meet project timelines
  • Manage project budgets, risks, timelines, and dependencies
What we offer
What we offer
  • A culture that values flexibility, work-life balance
  • Competitive compensation packages and comprehensive health benefits
  • Work with a collaborative, global team of engineers who thrive on solving complex challenges
  • Professional growth through continuous learning, mentorship, and access to new technologies
  • Leadership that recognizes contributions and supports career advancement
  • A people-first environment where your ideas matter and innovation is encouraged
  • Fulltime
Read More
Arrow Right

Account Manager, Customer Experience (B2B)

Amsive is hiring an Account Manager, Customer Experience, with prior experience ...
Location
Location
United States , New York
Salary
Salary:
Not provided
amsive.com Logo
Amsive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4+ years of experience managing digital marketing programs across SEO, SEM, and other paid media channels (CTV, Linear TV)
  • 2+ years of experience in agency environment and proven success in managing client relationships
  • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders across departments (creative services, customer intelligence, data/technology, media, production/operations, etc.)
  • Must have experience overseeing implementation or managing and executing multi-channel digital marketing campaigns as main client point of contact
  • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
  • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
  • Strong grasp and demonstrated application of marketing and communication principles
  • Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
  • Demonstrated excellence in building and maintaining profitable client relationships
  • Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space
Job Responsibility
Job Responsibility
  • Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction, and proactivity of account to drive marketing goals
  • Work with clients in the B2B and B2C franchise sector (online retail and lead gen for B2C home services solutions)
  • Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
  • Become proficient in company designated tools for success in project and account management
  • Create and proactively manage internal timelines for projects and programs through proactive communication
  • Log all resource hours into Amsive designated project management tool (Asana) daily
  • Schedule, organize and facilitate client campaign initiatives across all agency channels
  • hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
  • Oversee implementation, delivery, and execution of program promise
  • manage client expectations by providing timing and budget implications of scope change requests
  • Fulltime
Read More
Arrow Right

Customer Accounts Manager

Aaron’s Customer Account Managers drive the success of our stores by leading the...
Location
Location
United States , Olathe
Salary
Salary:
14.50 - 15.25 USD / Hour
aarons.com Logo
Aaron's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy
  • including satisfactory MVR (driving record)
  • Canada at least the age of 18
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
Job Responsibility
Job Responsibility
  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
What we offer
What we offer
  • 401(k) Plan
  • Life Insurance
  • Work Today, Get Paid Tomorrow
  • Paid Time Off
  • Exclusive Discounts
  • Direct Deposit
  • Sundays Off
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Fulltime
Read More
Arrow Right

Customer Account Manager

Dynamic and driven professional role focused on building lasting relationships a...
Location
Location
United Kingdom , Aylesford
Salary
Salary:
27000.00 - 29000.00 GBP / Year ▼
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Customer Service/Administration or a similar role
  • Excellent communication and interpersonal skills
  • A proactive approach to identifying client needs and offering innovative solutions
  • A team player who thrives in a collaborative environment
Job Responsibility
Job Responsibility
  • Manage customer accounts
  • Oversee a high-level of jobs from order placement through to completion
  • Handle customer relationship management, ensuring excellent service and communication
  • Manage billing processes accurately and efficiently
  • Coordinate emergency call-outs and maintenance requests
  • Liaise with internal teams and external stakeholders to keep accounts up to date
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right

Customer Service Account Manager

This is a pivotal position within the business, responsible for managing incomin...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
25000.00 - 26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer-facing or service role
  • Strong communication and interpersonal skills
  • Highly organised with a proactive and professional approach
  • Ability to manage multiple tasks and work well under pressure
Job Responsibility
Job Responsibility
  • Respond to customer enquiries promptly and professionally
  • Process orders accurately in line with company procedures
  • Maintain regular communication with clients, offering updates and support
  • Coordinate with internal teams to align production with customer expectations
  • Follow up post-delivery to gather feedback and ensure satisfaction
  • Keep detailed records and documentation for all client interactions
  • Support online order handling and general service queries
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy